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Company details

  1. Online Casino or Bookmaker
  2. Casino

Written by the company

Sedan lanseringen 2022 har HappyCasino snabbt blivit en ledande aktör inom live casino. Vi levererar högsta kvalitet och oöverträffad underhållning genom en skräddarsydd upplevelse som sticker ut. Som fullt licensierat casino erbjuder vi säkerhet och rättvisa i varje spel – från spännande livebord till varierad underhållning för alla smaker. Vår dygnet-runt kundservice står redo att hjälpa dig snabbt och professionellt. Vi arbetar ständigt för att överträffa förväntningarna med enkel navigering, snabba uttag och verktyg för ansvarsfullt spelande. Det gör oss till det självklara valet för casinoälskare över hela Sverige. Dela din HappyCasino-upplevelse på Trustpilot – din feedback gör oss bättre! Happy Casino: Där happy spelare vinner snabbt.


Contact info

3.0

Average

TrustScore 3 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 1 out of 5 stars

Account closed after completing verification

After countless emails and sending every document they requested, my account was finally verified. They applied a very low losing limit on my account and when I asked the support about it they closed my account without any good reason. Absolute waste of time and a joke of a KYC-department.

November 28, 2024
Unprompted review
happycasino.se logo

Reply from happycasino.se

Hi,

Thank you for sharing your feedback — we’re truly sorry to hear that your experience didn’t meet your expectations.

We understand how frustrating it can feel to go through a long verification process and then face account restrictions. Please know that we take responsible gaming and account security very seriously, and in some cases our team must apply limits or close accounts to ensure compliance with regulations and player safety.

If you’d like to discuss your case in more detail, please reach out to our customer service team — they’ll gladly review your situation and provide clarification.

Best regards,
Alexander at HappyCasino.

Rated 1 out of 5 stars

The most mockery and shamfully casino…

The most mockery and shamfully casino in all Sweden? Never got bonus and costumer service need person nr for sending announce. When every player log in with own person nr, that time no need id to give costumer service.

August 10, 2024
Unprompted review
happycasino.se logo

Reply from happycasino.se

Hi Jamil,

Thank you for sharing your feedback — we’re sorry to hear about your experience.

Our customer service team follows standard ID verification protocols to ensure player security and comply with regulatory requirements. We understand this might feel inconvenient, but these measures are in place to protect all players.

If you have any questions or need further assistance, please don’t hesitate to contact our support team directly. We’re here to help.

Best regards,
James at HappyCasino.

Rated 1 out of 5 stars

Happy casino is Scammer place

Happy casino is Scammer place. Doesn’t give back anything once you win even 10 percent of money out of 100% . Happy casino is worst place ever I played. I have played hundreds of games live on different app recently but this is completely money sucker place and I lost in row over 200 times . It means over 100 times I recharge in last 5 days to get my jackpot when I’m close to win but they completely block this machine to return nothing. This place shouldn’t be at least in Sweden. I will go through different platforms as well to block this game in Sweden. This place even doesn’t deserve 1 star. I request you to remove this happy casino from Sweden. Thousands and thousands of dollars I los to get only 1 shot. I didn’t get afraid to lose as much as they are afraid 😂
Best Regards

June 22, 2024
Unprompted review
happycasino.se logo

Reply from happycasino.se

Hi,

Thank you for sharing your feedback — we are truly sorry to hear that your experience was not as good as expected.

We understand that losing repeatedly can be very frustrating. Please know that HappyCasino is fully licensed and regulated by the Swedish Gambling Authority, ensuring all games use certified and independently tested Random Number Generators (RNG) that guarantee fair and random outcomes. This regulatory oversight is designed to protect players and promote responsible gaming.

We encourage responsible gambling by setting limits and offering support tools to help our players maintain control. If you have any specific concerns about your account or game fairness, please contact our customer service team. They are here to help and review any issues carefully.

We appreciate your feedback and your willingness to raise concerns, and we hope you consider reaching out so we can assist.

Best regards,
Jack at HappyCasino.

Rated 1 out of 5 stars

Stay away.

They are manipulating the game so you never win. They keep changing the rules regularly. When new you can get easily 1$ or 2$ but you will never see again even though you've been playing for hours and spending 💰.

May 20, 2024
Unprompted review
Rated 1 out of 5 stars

Only deposit

Only deposit
Withdrawal time game record withdrawal successful but money not receive bank account
And no any reply gmail
And customer care msg set send

May 4, 2024
Unprompted review
Rated 1 out of 5 stars

This is a casino not to visit

This is a casino not to visit. I have reported them today to the gaming inspection and Arn. They cheat gamblers who set an limit to loose of a certain amount but then let people put in more money then the limit was set.
They try to fool people with time zone so the gambler can play for longer.
And it gets even worse when you contact them and be met buy a young person that dont know anything so as a customer you give up.

But in not one of them.
I really must warn people going to this casino.
It really brothers me what the say on the casino site that limits are good and they really care when they cheat people so they can deposit more money then the limit to loose was set to.
I will update this further down the line when i get answers from Arn.
Meanwhile i will have a mission to post of how bad casinos behave so hopefully they will loose a lot of treating people this way.

December 22, 2023
Unprompted review
Rated 1 out of 5 stars

As many others in the industry

As many others in the industry, they manipulate the slots to the lowest rtp. This is right now destroying the market. Im out until PlayNGo amongst others decide to stick to a fixed rtp. Right now its is a legal fraud going on, with shady casinos like this one.

October 18, 2023
Unprompted review
Show reviews in all languages. (29 reviews)

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