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Rated 5 out of 5 stars

The product is great. I use them myself, but mostly for my wife, the world's lightest sleeper... Along with her eye mask, we joke that they are part of her "armor" for the night! Jokes aside, they've... See more

Company replied

Rated 1 out of 5 stars

I have very small ears and i struggle with finding earplugs that fit me. These didn’t do it either. I can’t get them in properly, leading to them sitting weirdly, hurting and falling out. They don’t k... See more

Company replied

Rated 1 out of 5 stars

After Alpine redesigned my current favorite earplug and rendered them unusable, I thought I would try Happy Ears. Turns out that the “large” size are an absolute joke and and a complete safety hazard.... See more

Rated 1 out of 5 stars

These ear plugs are advertised as being a sleep aid, however they don't block out any noise whatsoever. If you're looking to reduce harm to your ears for live music events, or something similar, t... See more

Company details

  1. Online Marketplace

Written by the company

Happy Ears Öronproppar. En perfekt öronpropp för sömn, konserter och simning eller mot dagligt brus. Våra öronproppar lanserades 2010 med fokus att ge våra kunder högkvalitativa och återanvändningsbara öronproppar som både skyddar örat mot skadliga frekvenser men samtidigt ger naturligt ljud till örat. Ljud som du vill höra i form av samtal och vågornas brus. Happy Ears fokuserar även på att bli det första miljövänliga öronproppsföretaget.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

234 reviews

5-star
4-star
3-star
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1-star

Replied to 28% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Happy Ears are a fantastic company

Happy Ears are a fantastic company, unfortunately their ear plugs aren’t so great.

I bought the discovery pack, and unfortunately not one of the sizes provided any noise level reduction. They don’t feel uncomfortable in the ears, but they didn’t work for me.

However, when I contacted them about this they dealt with the problem straight away, no questions.

I really wish them the best, and wouldn’t listen to the 1 star reviews on here, those people should have reached out to Happy Ears before going on a rant. And lots of people seem to get good use out of the product.

October 6, 2021
Unprompted review
Rated 1 out of 5 stars

Dont do it

Ordered discovery pack, no size fit me or my wife in that they're impossible to place in a position that blocks noise and is comfortable. Definitely got pulled in by sleek targeted advertising.

October 5, 2021
Unprompted review
Rated 3 out of 5 stars

Great at sound reduction, but too uncomfortable for sleep

Unlike other reviewers I found a size that fit perfectly from the trial pack (large) and I found that they were excellent at blocking out noise at night (snoring, street sounds etc) - much better than disposable types I've tried, and best sleep I've had in months. But they are ultimately uncomfortable to wear repeatedly if sleeping on your side - the hard plastic centre really hurts my ears and so after about 2 weeks of use I am having to look for an alternative product as it's just too painful to continue use. Shame, because if comfort were better I would be keeping these for life.

October 5, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

I ordered a Discovery Pack, with optimism … disappointingly, it turned out that even the large size was too small. Such is life. Ears are very individual things.

I contacted Happy Ears by email on a Saturday evening to take them up on their kind offer of a refund: they processed this within 10 minutes, and sent me a kind and thoughtful email to boot. This is customer service above and beyond even my highest expectations.

There is literally no way to go wrong here. You either buy some earplugs that fit, or you get a refund. Even though the product didn’t suit me, I can’t praise the company highly enough.

October 2, 2021
Unprompted review
Rated 1 out of 5 stars

Eye Candy

Regretfully pulled in by targeted marketing and a polished website. Do not be as gullible as I was. I ordered the 'Trial pack' - at some considerable cost too. Having tried all three sizes, none of them even hint at blocking out ANY sound. I'd stick with your local pharmacy foamies, they'll do the job just fine.

September 24, 2021
Unprompted review
Rated 1 out of 5 stars

Waste of time and money

Waste of time and money. They do not fit my husband at all, or cancel out any noise. I bought him a large and they are so loose. Very expensive for what they are. Think carefully before you buy. Also cannot leave a review on their website letting people know about our experience.

September 23, 2021
Unprompted review
Rated 3 out of 5 stars

Too small for me, but worth considering

The products appear well made and I love the concept, however they were too small for my ears. I bought the discovery pack and even the large size kept falling out. It's a shame.

I emailed for a refund, as per their terms with the discovery pack, and got the refund through PayPal (my original method of payment) then same day.

Really easy to deal with. Worth a try if you want to stop using disposable earplugs, but just not for me.

September 17, 2021
Unprompted review
Rated 2 out of 5 stars

No sound blocking

Quick delivery. Good esthetics. No sound blocking at all (for me or my husband). Not fit for my purpose (to block out snoring). Perhaps made for swimmers?

September 11, 2021
Unprompted review
Rated 1 out of 5 stars

Waste of time

Like other reviewers I bought the trial pack which didn't work and I asked for my money back which I've now had to chase several times. I keep being told it's been done but still nothing. When I tried to leave a one star review I also got told "it didn't meet corporate guidelines" and to submit another review!

September 4, 2021
Unprompted review
Rated 2 out of 5 stars

No better than the foam ones

No better than the foam ones, the design looks nice and comes with a little carry case. I don't think it blocks much sound not worth the money.

August 26, 2021
Unprompted review
Rated 1 out of 5 stars

Waste of money

Horrible experience. I bought the trial pack, as recommended, and regret buying them at all. The oval shape is just wrong, doesn't block out sounds like they say. I most definitely heard my snoring partner and the fan. None of the sizes quite fit, actually thought I was going to loose the smalls in my ears. The post on the plugs are solid and not comfortable for sleeping. If you stay flat on your back and don't move it may be okay for you.

August 20, 2021
Unprompted review
Rated 5 out of 5 stars

Good product, awesome return policy

I ordered the product (discovery pack) as an alternative to Oropacks. The shipping was very fast. For the left ear it worked perfectly and I could sleep on the side without pain in the ear. Unfortunately M and L didn't work on my right ear, since my ear canal seems too big. I asked to return the discovery pack and I got the money back without sending them back. This is a very lovely service, please don't abuse it.

July 26, 2021
Unprompted review
Rated 1 out of 5 stars

The product is totally useless

The product is totally useless but they do a good marketing job on social media. They do a customer satisfaction survey after the product is delivered and if you leave a negative review, they delete it and refund you the money.

July 24, 2021
Unprompted review
Rated 1 out of 5 stars

Poor Service/Product Never Arrived

Ordered and paid for Happy Ears Discovery Pack. It has yet to arrive and an email to the contact us page and a comment on Facebook has of to date not received a response.

July 23, 2021
Unprompted review
Rated 1 out of 5 stars

Do not buy these

Do not buy these! Tried these in my ear and they popped through to my ear canal and got trapped! My wife had to remove them with tweezer. Once in there is little to no grip on the tiny little leg that you have to pull them out with, utter rubbish.

July 6, 2021
Unprompted review
Rated 3 out of 5 stars

Terrible product, great customer service

I've given this 3 stars because the customer service is good. However the ear plugs don't block out any noise at all. I bought the discovery pack - the only item they offer refunds on. None of the sizes blocked out noise significantly, but when I asked for a refund they did it imediately.

July 5, 2021
Unprompted review
Rated 1 out of 5 stars

They don't do a single thing, worst product ever.

The worst product I have purchased in some time. These block out ZERO sound, and I do mean zero. You might as well not have them in. You cannot post negative reviews on their own website as they don't publish them. Basically a complete scam.

June 23, 2021
Unprompted review

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