Happy Gentleman Reviews 

1,899
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 207 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the remarkable overall value and stunning clothing products. Customers frequently praise the fantastic fabric quality, unique visual styles, and exceptionally fast delivery times that consistently exceed expectations. People also appreciate the remarkably straightforward return process and extremely helpful customer support representatives when size exchanges are necessary. However, some customers also noted that sizing can be quite inconsistent, with garments frequently running smaller or larger than initially expected from the size charts. A few reviewers experienced frustrating shipping delays, subpar packaging issues, or unfortunately received items delivered in completely incorrect sizes.

What people talk about most

Product

Consumers find product satisfaction to be high, praising the exceptional quality, stylish appearance, and... See more

Quality

People report positive experiences with quality, highlighting the durable fabrics, well-made garments, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the remarkably fast... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as opinions are divided regarding delivery times... See more

Return policy

Customers consistently note positive experiences with return policy, highlighting a seamless and remarkably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love getting my suits from here always arrive fast and if there's any need to return no questions asked just this week alone I ordered a suit which had to be returned a few time's but no problems at... See more

Company replied

Rated 5 out of 5 stars

My leather sheepskin bomber jacket arrived within a few days of my order date. Surprised me. Quality was good but the size I ordered (L) was too big on me. Their customer service was some of the best... See more

Rated 5 out of 5 stars

The company has been fantastic , I originally ordered a floral large suit, but it just too tight. Ordered a second suit in xl, the quality is amazing and after a simple return process, was refun... See more

Rated 5 out of 5 stars

Purchased 2 suits,slightly too small for my husband. Very quick shipping. Very easy return. Re-purchased one of the suits in a larger size. Got caught up in customs for a few days, not the fault of... See more


Company details


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4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(1,899)

184 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Sent wrong suit, won't admit it.

I ordered a size 40 suit and they sent me a size 10 kids suit. So I assumed it was a mistake as I verified my order and that I did indeed buy a size 40 suit.
They said they sent the correct suit but they will be willing to exchange the suit for a bigger one if it didn't fit. I told them I didn't need a bigger suit than a size 40, I needed what I ordered which was a 40! After over a week of back and forth they sent me a link to create a shipping label. When I did that, I was directed to a page that very clearly stated "if the red tag is missing we cannot exchange your suit"
So now I am not even sure if they're going to exchange it or not. Very frustrating they won't admit their mistake even after I sent them several photos of the suit. Don't waste your time with this place. Absolute letdown.

March 31, 2026
Happy Gentleman logo

Reply from Happy Gentleman

Dear Kyle,

Thank you for your review.

We are sincerely sorry for the inconvenience caused.

As discussed an exchange for a size up from your original order will be made as soon as possible.

Best Regards,
Happy Gentleman team

Rated 3 out of 5 stars

Very low waistband

Jacket and waistcoat fitted well , the trousers however, had far too low a waistband , more like a hipband.. did not fit well at all, be better using more material and charging more, stitching and build quality were excellent.

March 27, 2026
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Reply from Happy Gentleman

Dear Lewis,

Thank you for your review.

I am sorry for the inconvenience caused by the low waistband. We will take your review into consideration and implement the needed changes.

Best Regards,
Happy Gentleman team

Rated 5 out of 5 stars

Great suits, Great service!

I origionally ordered a suit of the wrong size. Happy Gentleman was very fast and easy to both have the suit returned and a new larger suit sent out. They kept me up to date and had great communication the whole way. The quality is great and I would definetly order from them again!

March 25, 2026
Rated 1 out of 5 stars

What i ordered is not what I received…

What i ordered is not what I received in the mail. I ordered a trench coat and got a regular length coat.

March 16, 2026
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Reply from Happy Gentleman

Dear Jose,

Thank you for your review.

I can 100% confirm that the correct item was sent. If you do not like it, please let us know at hello@happygentleman.com, and we will arrange a refund or an exchange depending on your preference.

Best Regards,
Happy Gentleman team

Rated 5 out of 5 stars

Quality suits

Quality suits, i ordered three, fast delivery, had to exchange one suit due to size, was exchnged easily and quickly. Customer service spot on, would recommend.

March 11, 2026
Rated 5 out of 5 stars

Bought a 3 piece suit for my son on…

Bought a 3 piece suit by Paul Andrew in navy , for my son on Thursday .. did the size check but came up small and I know he is a medium and reading the reviews I went up a size.i am so glad I did it came today and toke 2 days.. .. I can honestly say WOW.. The suit fitting perfect .. so I would say order a size up.. but the suit was amazing and looked so good and very well made .. I have recommended to friends .. just please take in account if in UK as I am that it is US sizes so go up one or two.. My son is 30/32 waist I ordered 34 and the whole suit fitting to perfection

March 14, 2026
Unprompted review
Rated 1 out of 5 stars

Won't order again

Sizing way out

March 7, 2026
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Reply from Happy Gentleman

Dear Christopher,

Thank you for your review.

We are sorry to hear about your sizing issues. Please contact us at hello@happygentleman.com, and we will arrange a refund or an exchange.

Best Regards,
Happy Gentleman team

Rated 1 out of 5 stars

I still haven’t got my suit yet

I still haven’t got my suit yet and it was supposed to arrive two days ago. Apparently it is still in Jakarta and I’m in Sydney Australia.

I’m just hoping it arrives in time for the wedding I ordered it for.

Regards

Paul

March 3, 2026
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Reply from Happy Gentleman

Dear Paul,

Thank you for your review.

I am afraid shipping to Australia takes between 4-6 busienss days as the orders are dispatched from the UK. Expect your order to be delviered early next week.

Best Regards,
Happy Gentleman team

Rated 5 out of 5 stars

Absolutely Astounding Business!

The three-piece pinstripe suit I purchased was affordable, well made, fits perfectly, and delivered to the US within two days.

When I reached out with concerns about my order, Pressly responded immediately and reassured me. Great customer service and generosity covering import fees.

Would absolutely recommend to anyone looking for a classic suit and would purchase again myself.

February 28, 2026
Rated 5 out of 5 stars

Great suit

Great suit. Exactly what I wanted. Pants exchange for a different size went easily. Received the new pants about 1 week after return. I will use again.

February 19, 2026
Rated 1 out of 5 stars

The pants are too small

February 9, 2026
Happy Gentleman logo

Reply from Happy Gentleman

Dear Wes,

Thank you for your review.

We are sorry to hear that the trousers came out smaller than anticipated. Please contact us at hello@happygentlema,n and we will arrange an exchange for a better size.

Best Regards,
Happy Gentleman team

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