Happy Gentleman Reviews 

1,899
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 207 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the remarkable overall value and stunning clothing products. Customers frequently praise the fantastic fabric quality, unique visual styles, and exceptionally fast delivery times that consistently exceed expectations. People also appreciate the remarkably straightforward return process and extremely helpful customer support representatives when size exchanges are necessary. However, some customers also noted that sizing can be quite inconsistent, with garments frequently running smaller or larger than initially expected from the size charts. A few reviewers experienced frustrating shipping delays, subpar packaging issues, or unfortunately received items delivered in completely incorrect sizes.

What people talk about most

Product

Consumers find product satisfaction to be high, praising the exceptional quality, stylish appearance, and... See more

Quality

People report positive experiences with quality, highlighting the durable fabrics, well-made garments, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the remarkably fast... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as opinions are divided regarding delivery times... See more

Return policy

Customers consistently note positive experiences with return policy, highlighting a seamless and remarkably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love getting my suits from here always arrive fast and if there's any need to return no questions asked just this week alone I ordered a suit which had to be returned a few time's but no problems at... See more

Company replied

Rated 5 out of 5 stars

My leather sheepskin bomber jacket arrived within a few days of my order date. Surprised me. Quality was good but the size I ordered (L) was too big on me. Their customer service was some of the best... See more

Rated 5 out of 5 stars

The company has been fantastic , I originally ordered a floral large suit, but it just too tight. Ordered a second suit in xl, the quality is amazing and after a simple return process, was refun... See more

Rated 5 out of 5 stars

Purchased 2 suits,slightly too small for my husband. Very quick shipping. Very easy return. Re-purchased one of the suits in a larger size. Got caught up in customs for a few days, not the fault of... See more


Company details


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4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(1,899)

184 reviews in the last 12 months

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Rated 2 out of 5 stars

Pants were way too small

Pants were way too small. Not true to size.

January 8, 2026
Happy Gentleman logo

Reply from Happy Gentleman

Dear John,

Thank you for your review.

We are sorry to hear that the pants did not fit. Please contact us at hello@happygentleman.com, and we will arrange an exchange or a refund depending on your preferences.

Best Regards,
Happy Gentleman tam

Rated 1 out of 5 stars

Absolutely terrible experience

Absolutely terrible experience. I bought a jacket which they sent in the wrong size. I never tried it on when it came as expected it to fit the same as other Paul Andrews. A couple of months later I pulled it out to wear it and noticed they sent me the wrong size. First email they ignored and then second one they rejected to accept it back for an exchange for the right size. Beyond disappointing considering I had spent several thousands of dollars with them.

January 11, 2026
Unprompted review
Happy Gentleman logo

Reply from Happy Gentleman

Dear Mark,

Thank you for your review.

I am sorry for all the misunderstandings and inconvenience caused. All the emails you've sent were responded to, on the same day, and the return label for the item outside our return window was created. I can see the return is in transit. We will process the exchange as soon as possible.

Best Regards,
Happy Gentleman team

Rated 1 out of 5 stars

Bought a charcoal grey herringbone…

Bought a charcoal grey herringbone tweed 3 piece suit and was sent a 40 inch waist instead of a 36 inch was … not happy at all …

January 3, 2026
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Reply from Happy Gentleman

Dear Tom,

Thank you for your review.

We are sincerely sorry for the mistake made and the inconvenience caused. Please contact us at hello@happygentleman.co, and we will resolve the issue as soon as possible.

Best Regards,
Happy Gentleman team

Rated 5 out of 5 stars

Very helpful in getting size right with…

Very helpful in getting size right with me. I was having difficulties getting a good fit I had to return suit twice because was small. Very easy return process they where quick and prompt on sending out the size exchange fast.

December 30, 2025
Rated 5 out of 5 stars

Incredible quality

Ordered a suit for my son’s wedding, the quality is far more than I could have hoped for, and an incredible value for money. The suit it extremely well tailored and fits perfectly. When I ordered I needed a larger jacket and they shipped a larger one out straight away, amazing company and I will certainly be ordering again

August 28, 2025
Rated 5 out of 5 stars

Happy Gentleman Great Customer Service

Originally I ordered a Mens Large Sheepskin leather Bomber Jacket. It arrived but was too large for me even though I matched my body style to their size grid. They were very accommodating in exchanging the jacket for a Medium with no questions asked. The new jaket arrived and fits much better. I would say in my situation the size chart runs a bit large. Im 6' tall, 170 lbs, 40” chest, 33" waist, 16.5" neck with 19" shoulders. The size chart reflected a Lrg but Med is what fits my frame best. The entire exchange went seemlessly with no additional cost. The only thing I'll need to get use to is a Euorpean jacket zipper is a left hand pull vs what Im use to being in the US as a right hand pull. The jacket leather is soft and plyable with a thick sherling lining. This will be my go to jacket from late fall to early spring. It’s warm, and well made; should last many years. I strongly recommend purchasing from Happy Gentleman. I was hesitant at first purchasing an expensive jacket on line but I was pleasantly surprised. Good quality for the price, great selection, incredible customer service, and overall great experience.

December 10, 2025
Rated 1 out of 5 stars

No communication or support

I was looking for a very specific type of suit and thought I had found it. Pictures looked good, price was high, but it’s for a special occasion - why not. The order arrived in a thin plastic bag, not a box, not a container, a thin gray bag that was ripped open by the time it arrived. Somehow the suit was undamaged. I open the already opened bag and immediately realize that this is not my suit. It’s the same color I ordered, but there’s a hideous lining on the inside of all three pieces that had what looked like seltzer bottles all over it. I never ordered that. The listing never showed that as the liner. The pants were also 4 sizes too small and the waist coat was 2 sizes too small. I immediately emailed to try and get a replacement, no response after two days. I emailed again. It’s over a week later and I haven’t received a response. I processed a return and shipped it back about an hour prior to writing this review. I spent $600 for a cheap, ugly suit that wasn’t even mine and could’ve easily been damaged in shipping. I found a much better deal on a similar suit for about half the price and a much more reputable site. Never purchasing from this company again.

(EDIT)
I received a reply from Happy Gentleman to this review. What they said is incorrect. The suit was not the “correct”. As I mentioned, the sizes were completely off. And if that liner is the standard, that should absolutely be made VERY clear and there SHOULD be photos of that on the product page. Is it possible they didn’t receive my emails due to a technical issue? Sure, I’ll give them the benefit of the doubt, but the order was not correct. It says I received what I ordered, but I did not, and I think that will be very clear when they get the return. I will update again if they process my refund.

November 25, 2025
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Reply from Happy Gentleman

Dear Ethan,

Thank you for yoru review.

We’re genuinely sorry to hear about the disappointment surrounding your order.

We’d like to clarify that we did not receive any prior communication from you before the return was initiated. We take customer inquiries very seriously and respond to all messages received through our official support channels as soon as possible. It’s possible your emails did not reach us due to a technical issue, and we regret if this caused frustration.

Regarding the ripped bag, we are in contact with the shipping company to prevent issues like that in the future. We are sorry for the inconvenience caused.

We can confirm the correct suit was sent. This particular item does not have images on the lining on the inside, that's why you may think it's not the same item.

We can see your return is in transit and will make sure a FULL refund is submitted as soon as we receive the return.

Again, we are sorry for the inconvenience caused.

Best Regards,
Happy Gentleman team

Rated 1 out of 5 stars

I paid extra for size 34 pants and still got…

I paid extra for size 34 pants and still got size 36 pants. My wedding is in a week didn’t have time to return so I paid $90 to get the pants tailored to have them ready in time

December 2, 2025
Happy Gentleman logo

Reply from Happy Gentleman

Dear Luis,

Thank you for your review.

We are sincerely sorry for the inconvenience caused with the trousers size. A partial refund for the trousers size was submitted.

Again, we are sorry for the inconvenience caused.

Best Regards,
Happy Gentleman team

Rated 5 out of 5 stars

The company has been fantastic

The company has been fantastic , I originally ordered a floral large suit, but it just too tight. Ordered a second suit in xl, the quality is amazing and after a simple return process, was refunded fully.

Will defiantly be purchasing again.

Big shout out to Pressly who dealt with return.

Steve - Worthing

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

Never received the suit or a tracking…

Never received the suit or a tracking number. I canceled the next day after purchase but they told me it was sent out already, That was 2 weeks ago.

December 1, 2025
Happy Gentleman logo

Reply from Happy Gentleman

Dear Derek,

Thank you for your review.

I am afraid after you placed your order it was dispatched an hour after it was placed so we were not able to cancel it. I am sorry for the inconvenience caused.

A confirmation email was sent to the email stated in your order and it appears as delivered with photo proof of delivery. If you have not received it please contact us at hello@happygentleman.com and we will help you resolve the issue.

Best Regards,
Happy Gentleman team

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