Excellent comunication from Carmen in yout support team however the process to initiate the refund process is too complicated with numbers sent to be filled in. It's too much for my old head. Just se... See more
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See what reviewers are saying
I will give the 5 start now even though i experienced problems with it you made sure and peomise that amount will be refunded i hope you allow to use the gcash number instead of thw bank account
Had a very bad experience with happyhouse. They offer the chance to get a package for €2. You pay the €2 with your credit card. You will not receive a surprise package, an account will be created wit... See more
SCAM!!! Avoid at all cost. They have scammed my mum, I’ve demanded a refund and for them to cancel the membership which they told her on live chat they’ve cancelled it only to receive an email saying... See more
Hasn’t replied to negative reviews
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Escalation Team are responsive'
Good customer service
1 item missing in my order. Sent a email, prompt reply. Item arrived a day later
I am very glad to see your mail
I am very glad to see your mail. Thank you very much. Best wishes!
Satisfied with the representative…
Satisfied with the representative response and they are very supportive
I recommend this site
I trust this site very much and will continue to use it. Elsa in particular has always been very helpful in answering my questions. I recommend this site.
This is a SCAM AND FRAUD
This is a SCAM AND FRAUD. i did not subscribe to this company and yet they deduct money from my account which force me to open a new account. Please people out there be careful for this scam. I will post this on Facebook and every media available to tell the public about this scam.
It is very bad that they force the…
It is very bad that they force the client to refund the money that was not authorized, deduct, or affiliate me with anything, having to give a 5-star rating, knowing that they have made misleading and ill-intentioned advertising... and they do not want to return the money with more excuses. VERY bad, be careful please be careful.
I was very pleased with the prompt…
I was very pleased with the prompt reply upon a problem I had from a helpful member of your team. The gentleman has resolved the issue quickly and without fuss. Thank you!
Shelby response also lies. No stars
Shelby responded great.
However I have not seen any ticket off refund ticket.
On 18 May no refund as from 30 April.
I changed my bank account.
SCAMMERS !!!!!!!!!!!!!
SCAM!!
SCAM!!! Avoid at all cost. They have scammed my mum, I’ve demanded a refund and for them to cancel the membership which they told her on live chat they’ve cancelled it only to receive an email saying they’ve just ‘downgraded’ the membership meaning they are still charging her. We then went back on to live chat where someone confirmed it was cancelled and she’d get a refund this morning and in the space of a few hours another 2 transactions have came out from them. Bank is looking in to this, it is a con.
Very good customer service
My membership was created in error.
Once I realised this was the case, I cancelled the account and requested a refund.
My membership was cancelled immediately and I have been promised a refund of all monies taken within 7 days which I really appreciate.
Issue is being handled
Issue is being handled, helpful support. Nela has reached out to assist.
If this is the happyhouse.shop scammers…
If this is the happyhouse.shop scammers from instagram then they are thieves to be avoided
Eric was very helpful thank you so much…
Eric was very helpful thank you so much eric
I like that the people from happyhouse…
I like that the people from happyhouse contacted me again for a resolution on the matter i previously encountered with them.
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