Happy Linen Company Reviews 

3,481
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that orders arrive promptly and that items always match their online descriptions and promotional photographs perfectly. People also love the wonderful product quality, highlighting exceptionally soft fabrics and lovely designs that truly delight children and families. However, some reviewers were not happy with the items, mentioning that the fabric felt a bit lightweight or that the material was not quite as thick as expected. Some shoppers also noted occasional delivery carrier issues, experiencing minor fulfillment delays or finding missing items inside their delivered parcels.

What people talk about most

Product

Customers had positive experiences with product, highlighting the soft fabrics, vibrant colors, and great... See more

Quality

Users describe positive interactions with quality, highlighting that items are well made and long lasting.... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt arrival times and good... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that ordering is easy and items... See more

Price

Reviewers highlight positive aspects of price, consistently mentioning that the items are very reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I know this is not your fault, but I have still not received my item. I work every day so I requested my item be delivered to my work address. Royal Mail have attempted to deliver several times at 7.3... See more

Company replied

Rated 5 out of 5 stars

I ordered a sheet and feeding set for my daughter. Delivery was really quick and the quality is lovely for the price. When it arrived I had been accidentally sent 2 sheets and not the heeding se... See more

Company replied

Rated 5 out of 5 stars

This duvet for my daughter arrived in impeccable time. I washed it before I put it on her bed and it washed up very well. It's really hard to find linen that doesn't feel like cardboard even after was... See more

Company replied

Rated 5 out of 5 stars

Quick dispatch and delivery. Items are lovely quality and as pictured/described. Initially one item was missing from the order but I received an extremely quick reply to my email and it was dispatched... See more

Company replied


Company details

  1. Bedding Store
  2. Baby Store
  3. Bedroom Furniture Store

Written by the company

Affordable bedding and accessories for a more comfortable home. Exclusive designs, free shipping and money-back guarantee.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(3,481)

141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived in good time

Arrived in good time
Lovely bed linen and beautifully packaged

June 28, 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Melanie, thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase!

All the best,
Feli and the team

Rated 5 out of 5 stars

Daisy Dinosaur bedding a big hit!

Our Daughter has a huge love of dinosaurs at the moment, so it was amazing to find a bedding set - like the Daisy Dinosaur one - that was girly.
The bedding washes well, like brand new, and the design is vibrant and super lovely. She couldn't wait to go to bed as soon as it arrived and has loved it ever since. I love the little bag that comes with it too. Would highly recommend and purchase from you again.

June 28, 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Vikki, thanks so much for this lovely review! We’re absolutely delighted to hear how much your daughter loves the bedding. We truly appreciate your kind words and hope you’ll shop with us again. Have a wonderful day!

Best wishes,
Feli

Rated 5 out of 5 stars

I’m over the moon with my toy sack.

I’m over the moon with my toy sack.
It’s well made and colourful.
The little bag with it is useful for smaller toys as well. Easy and tidy to store.
Great for having my grandsons toys ready for him when he visits.

June 28, 2025
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Reply from Happy Linen Company

Hi Tony,

Thank you so much for your lovely feedback. We’re thrilled to hear how happy you are with the toy sack. Hope to see you shop with us again!

Best wishes,
Lucy

Rated 5 out of 5 stars

Amazing quality items

Amazing quality items

June 25, 2025
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Reply from Happy Linen Company

Thank you so much for taking the time to leave a review! We hope to see you again in the future.

Best wishes,
Lucy

Rated 5 out of 5 stars

Fun patterns

Fabulous, colourful, fun patterns. Good quality bedding. Fast delivery.

June 21, 2025
Happy Linen Company logo

Reply from Happy Linen Company

Thank you so much for taking the time to leave a review. We are delighted to hear that you're happy with your purchase!

All the best,
Lucy and the team

Rated 5 out of 5 stars

Received our package in a timely…

Received our package in a timely manner. Love all the products!

June 20, 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Michelle,

Thank you so much for your lovely feedback and for taking the time to leave us a review. We’re so glad to hear you’re happy with the service you received. We do hope you shop with us again!


Best wishes, Feli

Rated 5 out of 5 stars

Arrived really quickly and the curtains…

Arrived really quickly and the curtains are perfect!

June 24, 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Medbh,

Thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase!

All the best,
Feli and the team

Rated 5 out of 5 stars

Excellent service

Really happy to receive my order in a few days. A fabulous pattern and the colours of the quilt are strong- exactly what I wanted for a child’s bedroom. The price was excellent and I received a matching toy sack free of charge. I am turning the quilt covers into curtains ( adding lining inside the quilt) as the curtains were out of stock and I am very happy with the quality of the material. The only downside for me is that I couldn’t get a king size cover but then not many companies do offer this size in children’s options.

June 17, 2025
Happy Linen Company logo

Reply from Happy Linen Company

Thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase! We do hope you shop with us again :) Have a wonderful day.


All the best,
Feli and the team

Rated 4 out of 5 stars

I ordered ' ocean friends ' duvet set…

I ordered ' ocean friends ' duvet set and notching wall stickers, the delivery was quick, nicely packaged and the duvet set is lovely 😍 perfect for our little grandson who loves fish! The quality of the material is good . Unfortunately, I was a bit disappointed with the stickers , the images are lovely but I had hoped for something more durable, the stickers are no different to stickers you would use in a book ! and at £15 a set it's disappointing, I have to keep re sticking them 🤨

June 14, 2025
Rated 5 out of 5 stars

Bedding set review

Really great company and service. I had an issue with my original order however I flagged with Lucy and this was immediately rectified. Great customer service and support!

May 29, 2025
Happy Linen Company logo

Reply from Happy Linen Company

Thank you so much for your lovely feedback and for taking the time to leave us a review. We’re so glad to hear you’re happy with the service you received. We do hope you shop with us again!

Best wishes,
Felisitas

Rated 5 out of 5 stars

Great quality bedding and designs

Great quality bedding and designs. Quick delivery

May 22, 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Claire, thank you so much for taking the time to leave a review! We look forward to seeing you again in the future!

Warm wishes,
Lucy

Rated 4 out of 5 stars

Lovely bedding and very quick delivery

Lovely bedding and very quick delivery. Loved the little pressie too.

May 25, 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Sian,

Thank you so much for your positive feedback - if there's anything we can do to make it a 5-star experience for you, please don't hesitate to let us know.

Warm wishes,
Feli

Rated 1 out of 5 stars

Bad quality sheets

Bad quality sheets. Not as described. Definitely not glow in the dark. Difficult return process.

January 26, 2025
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Reply from Happy Linen Company

Hi Joanna, I'm sorry to hear that you aren't happy with your order or our returns process. I have just sent you an email to follow up so we can get this sorted for you.

Thanks,
Lucy

Rated 5 out of 5 stars

Happy Linen = happy customers!

A great range of quality items which all arrived quickly, with regular updates. Everything came packaged in reusable bags which match the bedding - fantastic for storage of the bedding! (Or your dance shoes as my little girl intends to use it!). Lovely reversible designs and the quilt is perfect for those “in between” nights when a duvet is just too thick but it’s not yet warm enough for a sheet.
Ours arrived with a minor flaw to the quilt and the customer service was impeccable. All sorted within hours of me reaching out.
We bought ours as a gift and my daughter loves it. She reported that she was very comfy last night in her new bedding.
My only regret is not finding this company sooner!

May 28, 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Samantha,

Thank you so much for your lovely feedback and for taking the time to leave us a review. We’re so glad to hear you’re loving our reusable bags and are happy with the service you received. We do hope you shop with us again! Have a wonderful day :)

Best wishes,
Feli

Rated 5 out of 5 stars

Lovely products and the customer…

Lovely products and the customer service is second to none. I would highly recommend this company

May 16, 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Mrs Turner, thank you so much for taking the time to leave a review - we're so glad you're happy with your purchase and the services you received!

All the best,
Lucy and the team

Rated 5 out of 5 stars

Lovely product, lovely price!

Soft and snuggly - my little girl was over the moon with her new big girl duvet cover ☺️

May 5, 2025
Happy Linen Company logo

Reply from Happy Linen Company

Hi Kate, that's so lovely to hear! We're so glad your little girl loves our duvet! Thanks so much for sharing.

All the best,
Feli

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