Happy Valley Home Care Reviews 

2
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Aged Care

Written by the company

We're a care organisation offering Home Care services to service providers who manage clients on approved Home Care Packages in NSW & Victoria. Our ethos is to keep the lives of the elderly golden by providing support and care to keep them in their homes for as long as they need and want. Our main focus is the wellbeing, happiness and safety of our clients.


Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(2)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A lot of love to give!

I work for Happy Valley Home Care and I couldn't be happier! Our staff are all treated with the same respect and dignity as our clients. Working here has shown me that workplaces can be balanced, full of love and laughter! We are not a typical corporate workplace, in our line of work in Aged Care, we need to be empathetic, understanding, considerate and committed individuals. I think all our staff, from our managers, to schedulers to Support Workers all show this in our work supporting seniors and the elderly live independantly in their homes for longer.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Happy Valley Home Care, Second to none

Happy Valley Home Care has been a beacon of support and excellence in caring for my elderly family member at home. Their services extend far beyond basic needs, offering personalised attention and care that truly makes a difference. The reliability of their staff is remarkable; they are always on time, efficient in their duties, and exceptionally dependable in both routine and emergency situations.

Communication is another area where Happy Valley excels. Regular updates on my family member's condition and well-being demonstrate their commitment to transparency and family involvement. This open communication not only keeps us informed but also provides peace of mind, knowing that our loved one is in safe and caring hands.

Overall, Happy Valley Home Care stands out for its compassionate and professional approach to in-home elderly care. Their dedication to not just meeting but exceeding the care needs of their clients is what makes them highly recommendable. For anyone seeking trustworthy and high-quality home care services, Happy Valley is, without a doubt, an excellent choice.

December 26, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look