Harber London Reviews 

270
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, noting the premium materials, flawless stitching, and thoughtful design. Many appreciate how items like leather sleeves and bags fit perfectly and exceed expectations. Reviewers also frequently highlight the efficient and speedy delivery, with products often arriving well-packed. Customer service is often commended for being exceptional, prompt, and professional in resolving queries. However, some customers also noted significant issues with delivery, including unexpected customs clearance fees and items arriving damaged due to poor packaging. Others experienced long delays, lack of shipping updates, or even non-delivery of their orders. Additionally, some people were dissatisfied with customer service, mentioning unresponsiveness and poor communication regarding returns or order status.

What people talk about most

Product

Reviewers express high satisfaction with the product quality, often highlighting the premium materials like... See more

Quality

Users describe positive interactions with quality, highlighting the outstanding craftsmanship, minimalist... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some praising quick and speedy delivery, even... See more

Customer service

People report ambiguous experiences with customer service, with some customers praising the high bar set for... See more

Price

Consumers find price to be ambiguous, with some reviewers considering products to be expensive but worth the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had recently bought two new Macbook Airs and wanted to find a good protective cover for each of them. Harber fitted the bill with their beautiful leather sleeves. These are made to fit the laptop... See more

Rated 5 out of 5 stars

I recently purchased a phone sleeve and wallet from Harber London, and both are absolutely fantastic. The leather feels premium, the stitching is flawless, and the design is minimalist yet functional.... See more

Rated 5 out of 5 stars

Dear Harber Team, I am writing to let you know how much I appreciate the exceptional service and quality I have received from your company. I want to commend Chloe specifically for outstandi... See more

Rated 5 out of 5 stars

This backpack is handcrafted in Spain, and the perceived quality is outstanding—far higher than what the photos suggest. The craftsmanship is excellent, and the materials feel truly premium both on... See more


Company details

  1. Bag Shop
  2. Computer Accessories Store
  3. Fashion Accessories Store

Written by the company

Handcrafted Awesome Leather Goods For Your Every Day Life


Contact info

4.0

Great

TrustScore 4 out of 5

270 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(270)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Elegant, understated and what I was looking for

I ordered the smaller version of the bag and initially thought that it would be quite tight to fit my laptop in. However, the leather of the inside pockets quickly becomes smooth, so I am very happy with my choice. The bag is absolutely elegant, understated and exactly what I was looking for. The workmanship is of such high quality that I'm sure I'll enjoy it for a very long time.

March 11, 2024
Unprompted review
Rated 3 out of 5 stars

Delivered after three months

I bought a computer sleeve on early December 2023. The item itself, once delivered, was completely satisfactory: well finished, smooth to the touch, perfectly fitting.
However, it took more than three months to be delivered. I bought it ahead of Christmas (admittedly, on a very tight schedule), but ended up receiving it on March.
The support team was quick to answer all my email (and, for full disclosure, they eventually offered me a partial refund). I understand mine was an extraordinary situation. Nevertheless, potential buyers should take this experience into account, if only to buy their Christmas gifts with more time to spare.

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

Best buying experience there is!

I highly recommend this company and their products. The laptop sleeve I recently bought for my macbook pro 14" is of an impeccable high quality. And their customer service is second to none.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

First Time Buyer

I’m impressed by the quality of my RFID Card Wallet. Shipping was very fast (I’m in US) and received timely updates tracking my package. Great experience shopping from Harber London. Check them out!

February 19, 2024
Unprompted review
Rated 5 out of 5 stars

I was impressed

I was impressed with the quality and appearance of everything I received. It shipped quickly and arrived timely. Another bonus was the exceptional customer service. I will buy again.

February 20, 2024
Unprompted review
Rated 5 out of 5 stars

Desk Protector

A beautiful, well made Leather Desk Mat, looks really stunning on My newly French Polished desk Thank You ☺️

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Leather bifold wallet: Quality product

I purchased the Leather Bifold Wallet with RFID Protection a few weeks ago and have so far been very pleased. The slim wallet holds what I need and fits comfortably in my front or back pocket. The workmanship seems good and I particularly like the magnetic closure and card pull tab. The shipping was also extremely fast (from Spain to Cleveland): I ordered it on a Thursday (free shipping option) and received it the following Monday.

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Product!

Product leather was well made and felt great. Top notch craftmanship in my view and the price was affordable. Don't know the person's name who made this but thank you sir/madam. Customer service is good too, hats off to Maria. Looking forward to using this wallet for a long time. Thanks Harber London.

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

Love this folio!

Love this folio! It not only fits my MacBook Air, but also accommodates my daily planner, IPhone, business cards, documents, and other essentials. The leather is sumptuous and the interior felt is soft.

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Quality

I have been very impressed with the craftmanship of my new leather sleeve for my MacBook Pro, it's a great addition to a machine I use every day and want to keep in the best condition I can. The stitching work is amazing and the embossed lettering is a nice personal touch. I was very impressed with the speed of delivery also. Will definitely be purchasing more products from Harber in the future. Elliot

January 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great product and service

Lovely leather wallet, well made and swiftly delivered. It was a gift for husband who loved it. I personalized it for him which was easily done on the website and looked exactly as expected. Would happily use again. Great customer service.

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

Stylish sleeve for 15-inch MacBook Air M2

I wanted a sleeve tailored to fit my 15-inch MacBook Air M2. Harber was the only company I found that offered a perfect fit. The sleeve is super smart, great quality leather, fits like a glove and made with care. Very happy with my purchase.

January 9, 2024
Unprompted review
Rated 5 out of 5 stars

RFID card wallet

I recently bought the RFID card wallet and I’m very happy with the product. It’s perfect for anyone looking for a front pocket wallet looking to carry up to 8 cards.

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding product and service

Outstanding leather quality, nice clean design, and great customer service - every step of the shipment was communicated during the process. Beautifully packaged. .

December 22, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely no customer support

Absolutely no customer support. They sold a wallet that was supposed to take 18 cards and it only had 5 slots - it did not match the description on the webpage and someone called Marie emailed back in the most unfriendly and unhelpful way. I ended up having to keep the wallet as they would reimburse my expenses. The item was incorrectly represented and described on the webpage and the customer is left with a very expensive and useless purchase. NEVER AGAIN!!!

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

Slim leather wallet

Great leather wallet for the , I currently also own one of the backpacks for about 3 years now and still get complements on how good the leather material feels and looks.

December 26, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product, my husband was very pleased with his gift. Beautiful design, timeless style, great quality. I loved all small additional details in packaging. Made with heart.

December 25, 2023
Unprompted review

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