Harber London Reviews 

270
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, noting the premium materials, flawless stitching, and thoughtful design. Many appreciate how items like leather sleeves and bags fit perfectly and exceed expectations. Reviewers also frequently highlight the efficient and speedy delivery, with products often arriving well-packed. Customer service is often commended for being exceptional, prompt, and professional in resolving queries. However, some customers also noted significant issues with delivery, including unexpected customs clearance fees and items arriving damaged due to poor packaging. Others experienced long delays, lack of shipping updates, or even non-delivery of their orders. Additionally, some people were dissatisfied with customer service, mentioning unresponsiveness and poor communication regarding returns or order status.

What people talk about most

Product

Reviewers express high satisfaction with the product quality, often highlighting the premium materials like... See more

Quality

Users describe positive interactions with quality, highlighting the outstanding craftsmanship, minimalist... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some praising quick and speedy delivery, even... See more

Customer service

People report ambiguous experiences with customer service, with some customers praising the high bar set for... See more

Price

Consumers find price to be ambiguous, with some reviewers considering products to be expensive but worth the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had recently bought two new Macbook Airs and wanted to find a good protective cover for each of them. Harber fitted the bill with their beautiful leather sleeves. These are made to fit the laptop... See more

Rated 5 out of 5 stars

I recently purchased a phone sleeve and wallet from Harber London, and both are absolutely fantastic. The leather feels premium, the stitching is flawless, and the design is minimalist yet functional.... See more

Rated 5 out of 5 stars

Dear Harber Team, I am writing to let you know how much I appreciate the exceptional service and quality I have received from your company. I want to commend Chloe specifically for outstandi... See more

Rated 5 out of 5 stars

This backpack is handcrafted in Spain, and the perceived quality is outstanding—far higher than what the photos suggest. The craftsmanship is excellent, and the materials feel truly premium both on... See more


Company details

  1. Bag Shop
  2. Computer Accessories Store
  3. Fashion Accessories Store

Written by the company

Handcrafted Awesome Leather Goods For Your Every Day Life


Contact info

4.0

Great

TrustScore 4 out of 5

270 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(270)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Harber Tech Dopp Kit Amazing

Purchased tech dopp kit as my ‘grab-and-go’ for travel.Holds my charger, travel plug, Apple iPhone and watch folding wireless charger as well as numerous cables etc. Bag very well made, light brown leather extremely high quality and magnetic key ring a nice touch. Thoroughly recommend.

May 18, 2023
Unprompted review
Rated 5 out of 5 stars

Harber Microfibre Device Sleeves

These smart sleeves for transporting iPad devices are very versatile and handy to slip into a bag. I would definitely recommend them for the iPad Mini and iPad Air. It doesn't affect the Folio case either which can stay as is. You can also slip headphones or USB jack into the sleeve too.

May 9, 2023
Unprompted review
Rated 5 out of 5 stars

Leather Desk Mat

Desk Mat is fantastic, the quality is sublime and looks great in my WFH setup. Delivery was super quick too. Great job by Harber London :)

April 26, 2023
Unprompted review
Rated 5 out of 5 stars

The Magnetic leather laptop case is…

The Magnetic leather laptop case is superb. It surpassed my expectations and I love using it. They were out of stock when I placed my order but the very little extra time for delivery was well worth it. Keep up the good work.

March 15, 2023
Unprompted review
Rated 5 out of 5 stars

High quality product and fast delivery. What more to ask for?

I think the low reviews received are questionable. But given my experience, got this new sleeve for my new Macbook Air and am really pleased with the quality and its form factor. In fact, I'm looking forward to the ageing and patina of the sleeve; I believe it'll look better then. I'm also glad to know that this sleeve is furnished with full-grain, vegetable tanned leather, which demonstrates quality. Lastly, I like that it has some thoughtful designs included into the sleeve. My only hope is that the zippers can last as long as the leather. Surely a recommend!

April 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great products

From my point of view I don’t understand the so many negative reviews.
I have bought a leather sleeve for my Air M2 and a minimal wallet .
The leather is great ,feels and is indeed of premium quality .
Delivery was very fast (2-3 days max)and the extra cost that they charge for the fast delivery is cheap !
I’m very happy for my purchases and definitely recommend Harber London.

March 27, 2023
Unprompted review
Rated 5 out of 5 stars

Wallet Heaven!

This was my first time ordering from Harber London and I have to say that my experience is the complete opposite of some of the reviews on here. Delivery from Spain to the UK was phenonomenally fast (next day). I had high expectations of this wallet and I am pleased to say that they were more than met - thank you Harber London!

March 15, 2023
Unprompted review
Rated 1 out of 5 stars

Beware of their return policy!

They promote their 60-day return policy, however, should you have it engraved, it voids the 60-day policy. I did not see any mention of this on their website. I found the leather very soft and supple, but a bit too soft and supple for a wallet. The wallet I purchased had room for an Apple air tag however, that created a big bulge in the wallet. A thicker leather would be more appropriate for the air tag as it would have made the bulge more dispersed and not like a pimple.

March 6, 2023
Unprompted review
Rated 5 out of 5 stars

I am unsure why so many negative reviews

As per the title, I cannot fathom how there are so many negative reviews for Harber London. I have made 2 recent orders and both items have been amazing. There was a slight issue with the first order which, after reading some of these negative reviews, did concern me. However my quick email to customers services was responded to within a few hours and my issue was resolved the next day.

I own leather goods by Bellroy, Woolnut & Smythson and Harber products are every bit as good. The leather feels softer than Bellroy but has been just as durable and is developing a nice patina with use.

I am definitely going to be ordering again.

March 3, 2023
Unprompted review

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