Hardnheavy Reviews 

187
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent quality and unique designs of the products, often finding items to be well-made and true to their descriptions. Many consumers also highlight the responsive and helpful customer service team, who are quick to assist with inquiries and resolve issues. However, some people mentioned significant issues with delivery, including long waiting times, missing items, or incorrect orders. A few other people also felt that some products were of poor quality, describing them as cheap, poorly stitched, or having issues like staining.

What people talk about most

Product

Customers had positive experiences with product quality, often praising items as well-made, unique, and... See more

Quality

Customers consistently note positive experiences with quality, often praising items for being well-made,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting significant shipment... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some expressing satisfaction with their... See more

Customer service

People report positive experiences with customer service, highlighting the team's helpfulness, excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Their Product is very Well made and confortable to wear. There were troubles with my First order but not only have they told me immefiately and appologized, but aldo gave me a giftcard for compensatio... See more

Rated 4 out of 5 stars

I ordered 4 items. I received half of the order but had to get 1 item reshipped as it was lost in transit. Yana was great with replying and making sure I got the rest of the order. Im still waitin... See more

Rated 5 out of 5 stars

Amazing! I ordered a gothic long sleeve top. I followed the sizing chart and it fits perfectly. The quality is great and it looks exactly like the picture. No issues with delivery, it actually arriv... See more

Rated 5 out of 5 stars

I’m so glad I listened to my instincts. I nearly canceled my order after seeing a few negative reviews, but I’m thrilled I went through with it. My package arrived in just two weeks, and the quality i... See more


3.7

Average

TrustScore 3.5 out of 5

187 reviews

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3.7

All reviews

(187)

159 reviews in the last 12 months

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Rated 5 out of 5 stars

fair play to the guys

fair play to the guys. I bought a punk Kilt . great product and loved it . I'm a 34 waist in a trouser with comfort so ordered a 35 inch waist for the Kilt which was Medium Medium sizing. far too small but they accepted this even though it was my mistake and I returned the item for a FAR bigger size in an M 2XL and this size is probably equivalent to a 42 inch waist and it fits perfect. Insane but real. Bought a different kilt from a different supplier and had the same sizing issue but they refused to refund or swap so be wary of RETURNS POLICY.

April 4, 2026
Unprompted review
Rated 4 out of 5 stars

Beautiful and well worth the price

Quality of clothes were great and well worth the price! Everything fit exactly and looked beautiful. My one complaint was a mix up with the orders that caused a delay, but other than that I'm looking forward to ordering from them again!

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Peak customer service.

I made a sizing mistake during my order but the customer support team was more than helpful when guiding me through the return and replacement process :) It may take some time; please give them the benefit of the doubt when ordering from abroad!

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing brand!!

Amazing brand! I ordered a blazer a year ago and recently bought a dress, and I’m still just as satisfied.

The brand’s style is gothic, punk, and alternative, which makes it really unique and perfect for anyone who wants to stand out. The quality is definitely there, especially considering how affordable the prices are. There’s also a huge selection on the website, so there’s something for everyone.

Shipping is excellent fast, carefully packaged, and it arrived within just a few days, even though I’m based in France.

Not to mention the team, who are incredibly kind, responsive, and truly attentive to their customers it really makes a difference.

I highly recommend this brand without hesitation!

March 26, 2026
Unprompted review
Rated 4 out of 5 stars

I ordered boots in size 43

I ordered boots in size 43. Shortly after, I received an email asking me to confirm the size, along with a size chart. According to the chart, the European size 43 did not match, and I should have ordered size 46 instead.

In the correspondence, they promised to resolve the issue if the boots didn’t fit, but that wasn’t necessary — the boots arrived and fit perfectly. I’m satisfied with the quality, and the delivery was very fast.

Overall, everything is great, but I’ll take off one point due to the confusion with the size chart.

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE…

I purchased a pair of sandals for £53 in February and it's March and I still haven't received the item I've written them 2 emails after the 1st email they tried that trick of sending me a cheap 10% voucher with some hollow apologies saying that there so called partners were on some kind of holiday and they are returning and will process my order. I finally got some reply after I said I was going to make buyers beware they then said because I hadn't filled in my email address that's what caused the delay which I find very strange all I will say is if I get a delivery I'm not expecting much it's taking over a month terrible not recommended.

February 13, 2026
Unprompted review
Rated 4 out of 5 stars

My first impresion

Their Product is very Well made and confortable to wear. There were troubles with my First order but not only have they told me immefiately and appologized, but aldo gave me a giftcard for compensation.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Overall quality?…top shelf!

Although delivery was longer than I’d prefer, the delivery time was accurate, and the product was very nice. Details/materials not 100% clear on website but details, fit, and overall quality is top shelf. Won’t be my last HnH purchase. Might have to visit my cart soon for some new stage wear. Thanx HnH!!

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

I'll tell ya what

I'll tell ya what - I ordered some boots from Hardnheavy and I messed up. I ordered the wrong size. I got in touch with them about how to mail em back and exchange them for the size I needed. They couldn't have been more helpful. It was an easy return and I got what I needed. I really appreciate the helpful staff over there and that's why I give them 5 stars. Way to be, guys thank you

March 4, 2026
Unprompted review
Rated 2 out of 5 stars

I’m giving it two stars only because it…

I’m giving it two stars only because it got to be quick but I bought a necklace and it’s not the chain that’s in the picture and the pendant itself is about 1 inch maybe an inch and a half and online it says it’s 3 1/half inches I purchased it specifically because I’ve been looking for a nice size cross on chain. I opened it and could not believe what they gave me. I feel completely baited and switched .

February 23, 2026
Unprompted review
Rated 1 out of 5 stars

Company is a drop shipping company

Company is a drop shipping company, they ship from China. I especially wanted to avoid this, since I’m very allergic to nickel so I want to make sure the stuff is safe. I contacted them about this and they said they make sure materials are tested but there’s really no way to verify this. On top of this, shipping of course takes a long time and was super expensive.

February 11, 2026
Unprompted review

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