Their Product is very Well made and confortable to wear. There were troubles with my First order but not only have they told me immefiately and appologized, but aldo gave me a giftcard for compensatio... See more
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fair play to the guys
fair play to the guys. I bought a punk Kilt . great product and loved it . I'm a 34 waist in a trouser with comfort so ordered a 35 inch waist for the Kilt which was Medium Medium sizing. far too small but they accepted this even though it was my mistake and I returned the item for a FAR bigger size in an M 2XL and this size is probably equivalent to a 42 inch waist and it fits perfect. Insane but real. Bought a different kilt from a different supplier and had the same sizing issue but they refused to refund or swap so be wary of RETURNS POLICY.
Beautiful and well worth the price
Quality of clothes were great and well worth the price! Everything fit exactly and looked beautiful. My one complaint was a mix up with the orders that caused a delay, but other than that I'm looking forward to ordering from them again!
Beautiful clothing
This dress fit perfectly and is absolutely the quality I hoped for.
Peak customer service.
I made a sizing mistake during my order but the customer support team was more than helpful when guiding me through the return and replacement process :) It may take some time; please give them the benefit of the doubt when ordering from abroad!
Very nice quality dresses 🤩 I'm happy…
Very nice quality dresses 🤩 I'm happy with them, very nice shape and details! I will buy more from Hard'n'heavy for sure✨️👌🏼
Amazing brand!!
Amazing brand! I ordered a blazer a year ago and recently bought a dress, and I’m still just as satisfied.
The brand’s style is gothic, punk, and alternative, which makes it really unique and perfect for anyone who wants to stand out. The quality is definitely there, especially considering how affordable the prices are. There’s also a huge selection on the website, so there’s something for everyone.
Shipping is excellent fast, carefully packaged, and it arrived within just a few days, even though I’m based in France.
Not to mention the team, who are incredibly kind, responsive, and truly attentive to their customers it really makes a difference.
I highly recommend this brand without hesitation!
I ordered boots in size 43
I ordered boots in size 43. Shortly after, I received an email asking me to confirm the size, along with a size chart. According to the chart, the European size 43 did not match, and I should have ordered size 46 instead.
In the correspondence, they promised to resolve the issue if the boots didn’t fit, but that wasn’t necessary — the boots arrived and fit perfectly. I’m satisfied with the quality, and the delivery was very fast.
Overall, everything is great, but I’ll take off one point due to the confusion with the size chart.
Very happy with the product
Very happy with the product, fairly quick international shipping, and item arrived well packaged and in good condition.
Very pleased with my purchase
Im very pleased with my purchase and would 100% recommend buying here.
BEWARE…
I purchased a pair of sandals for £53 in February and it's March and I still haven't received the item I've written them 2 emails after the 1st email they tried that trick of sending me a cheap 10% voucher with some hollow apologies saying that there so called partners were on some kind of holiday and they are returning and will process my order. I finally got some reply after I said I was going to make buyers beware they then said because I hadn't filled in my email address that's what caused the delay which I find very strange all I will say is if I get a delivery I'm not expecting much it's taking over a month terrible not recommended.
Amazing store and even better customer support
Amazing store, never had a problem. Even more amazing is their customer support, it is TOP NOTCH. When I had issues they always solved them smoothly - shout out to Helen from their team, they’re my star!!
My first impresion
Their Product is very Well made and confortable to wear. There were troubles with my First order but not only have they told me immefiately and appologized, but aldo gave me a giftcard for compensation.
Took weeks to arrive and too small
These are shipped from USA which takes weeks. Also, the footwear sizes are American, not British, which isn’t made clear when ordering. Would not buy again
Service is impeccable
Service is impeccable. Got delivered rapidly . I recommend it 💯
Overall quality?…top shelf!
Although delivery was longer than I’d prefer, the delivery time was accurate, and the product was very nice. Details/materials not 100% clear on website but details, fit, and overall quality is top shelf. Won’t be my last HnH purchase. Might have to visit my cart soon for some new stage wear. Thanx HnH!!
I'll tell ya what
I'll tell ya what - I ordered some boots from Hardnheavy and I messed up. I ordered the wrong size. I got in touch with them about how to mail em back and exchange them for the size I needed. They couldn't have been more helpful. It was an easy return and I got what I needed. I really appreciate the helpful staff over there and that's why I give them 5 stars. Way to be, guys thank you
I’m giving it two stars only because it…
I’m giving it two stars only because it got to be quick but I bought a necklace and it’s not the chain that’s in the picture and the pendant itself is about 1 inch maybe an inch and a half and online it says it’s 3 1/half inches I purchased it specifically because I’ve been looking for a nice size cross on chain. I opened it and could not believe what they gave me. I feel completely baited and switched .
Company is a drop shipping company
Company is a drop shipping company, they ship from China. I especially wanted to avoid this, since I’m very allergic to nickel so I want to make sure the stuff is safe. I contacted them about this and they said they make sure materials are tested but there’s really no way to verify this. On top of this, shipping of course takes a long time and was super expensive.
Great service
Great service. Delivered in good time. Product was excellent quality. Will definitely shop here again.
Everything went well
Everything went well. The shipment, payment, the hoodie is awesome etc. So I recommed it :)
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