Hardrock Reviews 

Terrible sportsbook, they are a trash bussiness.

There online platform sucks.. first they started off saying they wouldn't honor my friends referral stateing I already had a account in some other state I ain't been to.. then once I proved I wasn't they allowed me to play and said they would honor the referral..so I go on and play my free spins for being a new player hit a jackpot and now my account is suspended and has been for days and you don't get any help just some stupid bot repeating the same thing over and over... The online platform sucks run stay away....

Terrible just terrible they have terrible customer service The bonus bets are damn near useless like how you put in a $10 bonus bet in to get 70 cents back what kind of sense does that make

I played one time tried to get back into my account and was locked out. Tried for 4 days to get back in and got the run around. DONT FALL FOR THIS SITE.

Horrible experience I recommend NEVER playing there stols you will never WIN ! SURPRISE THEY'RE NOT UNDER INVESTIGATION you won't even win your money back

Worst site don't ever fall for the BS... Account suspended for sharing a phone.. and they are racist... I'm sure that's why they suspended my account... Horrible ppl running that site... If your in Michigan and you win a $20 bet they might suspend your account for sharing a phone... Times might be tough for Seminole casino... Joke!!!!

Went live in Michigan, and lo and behold, the sign up bonus doesn't work, but rest assured it will be in your account within 2 hours.

Just another garbage online casino owned by a garbage company ran by a garbage Goldstein.

Worst online casino ever. Stay away!

1000 3team par paid 1981.25 odds -110 -110 +800
At minimum 2 teams one minus points and other over total pays 2600 then added 3rd team money line @+800 in which on all parlay calculators brings win to 2981.25 that is all this company paid out. They did not reimburse the 1000 wagered. Total scam company watch your payouts. No person to actually talk with just bs chats that get you nowhere. Fla tribal gaming. Commission does nothing but transfer you to old # that is no help. HORRIBLE THIEVING PAYOUTS. 18 days now and not one person to talk to. left numerous messages w ALAN PASCUITO and never heard back!!! TOTAL JOKE PAYOUT AND HORRIBLE CUSTOMER SERVICE. USE BOVADA YOU ACTUALLY GET AMAZING CUSTOMER SERVICE AROUND THE CLOCK!!!

The games are controlled by hard rock so when you win a certain amount they shut down the winning and take your money. Don’t fall for it, the games are rigged 100%

I made a deposit. Then my account was put on a security hold for no reason whatsoever. It’s been weeks of trying to get access to my account, providing various identification, just to get my deposited money back out of there. They’re running a scam. They lock your money up - you can’t bet and you can’t get it back. Stay away!
Update: My account became accessible and I got me money about 1 month later. So it's not a scam, it just takes them along time to do their checks and they don't communicate very well. Not sure if that's because I won the first and only bet I was able to make.

If u have a account at the hardrock they mission is to close your account so players can come inside to play which u can get caught up at the tables.It should be other sports betting options in Florida.The writing me at both of my emails which I don’t know how they got access to my personal email.I explained that they was sending emails so my employer emails.They is so horrible and should stick to the casino games.Nothing personal but how many Indians we see on a nfl or nba a team just saying they have no ideal.No disrespect to the tribes or nothing but the apps sucks u win a couple of time and they create u a duplicate account just to close your account.

They have a stronghold in Florida. Sportsbetting isnt allowed through any other National company. Therefore, their customer service is laughable and they have zero respect for their customer base. They have no checks and balances and can do whatever they want because we have no other choice then to just not be allowed to bet. HardRock Tampa is great. I feel like I should mention that because Ive dealt with them for years. Ive never really had issues there but the few that have come up over the years, they've always fixed and really treated me with respect. So no shade thrown on Tampa Hardrock, but Hardrock Bet is a joke.

🚨 SCAM 🚨 takes your money and then locks the account AFTER you win and try to withdraw!!

They told me not to curse on the chat when all I said was "wtf". Held my money for DAYS!!! couldn't play. Then threaten to ban me for the usage of AND I QUOTE "PROFANITY" for using LETTERS!!! HARD PASS! DONT DO IT FORKS!!! They also SHUT DOWN MY ACCOUNT AND KEPT MY MONEY FOR WEEKS!!! PLEASE DONT WASTE YOUR MONEY. YOU WONT SEE IT AGAIN!

I would advise everyone to stay away from this app!! I literally signed up and my payment methods, when trying to deposit, would eventially say "insufficient funds" only to realize a day or two later, the app would withdraw the funds and more from my account added. Then, when I went to withdraw my winnings. Before they actually took funds out of my accounts, Hard Rock bet rejected my withdrawal and suspended my account. I had to close all my accounts and start new. You should be aware that, you will have the same issues. Please go to BBB.com and put in hard rock bets, I am not the only one, I am just one of the little fish, in their big pond, that they have swallowed. Be careful!! Please do your research and realize, this is not something you need in your life. If you do the research online, you will see, there are so many more like me, same story. I write this review, because I pray you are not going to join the losers club and you stay away from this app.

Hard Rock Bet don’t even get a star. The worse sports bet. If you cannot control fraud then you guys should get shut down. DO NOT play on this site. I am WARNING you! My husbands acct got hacked and they are saying the bet was coming from our household. Over $300 gone on someone betting on past motor racing which he don’t even know how to bet on! If they check the records he only bets on football or basketball. This place is a joke and does not know how to look into fraud. He had the acct for only 2 mos. They want pictures of his debit cards. Get out of here. You couldn’t even look into this fraud and you want us to provide you more of our personal information.

I have numerous grievances upon being double charged upon making deposits with my bank account deposit 250 and youll see two 250$ transactions on your bank statement. I started using apple pay to avoid being charged twice. No integrity on the betting lines . The commissioners are in communication with the sports books to make bets go the other way when its a lot of volume on a certain bet. only certain people seem to consistently win as if they have a partnership or intel. Ive been waiting 3 days for my withdrawal. They have a contract for the next 30 years for the state of florida to only use hard rock bet. Thats why we cant use fanatics fanduel etc. it’s extortion. Ive been so close to big payouts and something always funny happens. If it’s not the players its the referees or someone making a call. They ask for bank statements for other reasons than verification I believe to see what tax bracket youre in. They don’t want you to pump up and change tax brackets. The rich get richer. I’ve reported them to the gaming commission numerous times the gaming commission says the seminoles run it . It lose lose. I watch the same people wager 5 to 20k often and win and for me to win 300$ to 1k is an issue. They are not our friends they are running a business find other sportsbook to use. The table tennis will bring you to your kness the guys aren’t even in America. The people know exactly what bets you’re putting in.

Hard Rock bet is a scam. I have been trying to get a withdrawal of $25 for almost a week and they are jerking me around and lying. No phone customer service and offshore incompetent customer service reps. The government should rescind their gaming license as in the state of Florida they are a monopoly

Two words: CAM THOMAS.
HOW can these people not void him from our parlays when he exits the game with an injury after 6 MINS??? I won EVERY OTHER LEG of my parlay! I would EXPECT any company that values their customers to recalculate my winnings (which were about $109, after subtracting his odds). This was a $6 +1300 bet, and his odds were around -250 to hit 15pts, BTW! This is HIGHWAY ROBBERY, & I have demanded the winnings owed to me - SOMETHING! There are articles EVERYWHERE you look - even DraftKings - asking what happened to Thomas. Customer Service is non-existent! I had an email thread 8 msgs long the last time I had to contact them, and each response was from a different person who replied with the same msg I rec'd from the last person! One even addressed me by someone else's name that's NOWHERE close to mine! They use shady business practices, i.e., offering an early cash out without updating the players' stats, to make it seem as if you might not win, hoping you take the cash out! I have to check elsewhere to dbl chk the actual stats to avoid spoiling my parlay by falling for their underhanded b.s. I could go on for DAYS; probably have gone on too long already.