I researched for days for oval clothes rods, and ended up buying from Hardware-decor.com and HIGHLY recommend them. Amazon and others offer custom cuts, etc but they're WAY overpriced for what you get... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our order of oval closet rods and brackets arrived ahead of schedule and everything was packaged extremely well so that the 8’ aluminum rods would arrive safely. The brackets and little pieces were ev... See more
Company replied
I called customer service with a question I needed answered before I could place my order, and I was amazed that a REAL HUMAN answered the phone, and provided the info I needed. After visiting thre... See more
Company replied
I do not have my order yet but so far the experience has been excellent. I placed an order over the weekend and learned afterwards that I made an error on the order. I sent a message using the web s... See more
Company replied
Company details
About Hardware Decor
Written by the company
We carry world class closet rods, rod hangars, as well as all types of closet and Sliding cabinet door hardware. Free Custom Cutting on Closet Rod. Most orders ship within 24 hours. Trade discounts also available.
Closet Products
Wardrobe Lifts
Cabinet Products
Home Hardware
Quick Order Processing Time
Written by the company
- Most Orders Ship the Same Day
- Most of our Orders we get by Noon Eastern Time ship the same day (Mon - Fri), and if not, then the next business day
Contact info
315 W. Elliot Rd Suite 107#455, 85284, Tempe, United States
- 877-727-9747
- customerservice@hardware-decor.com
- hardware-decor.com
4.8
Excellent
633 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Found the perfect fit magnet latches…
Found the perfect fit magnet latches for my old metal kitchen cabinets. No modifications. Popped right in
June 3, 2025
Reply from Hardware Decor
So happy to hear Christopher!
What more could I want?
Responsive, helpful, quick turnaround, good prices. A real, nice, cheerful person answered the phone! 100%
June 10, 2025
Reply from Hardware Decor
You are so very welcome Mark!
Reply from Hardware Decor
Thanks Kyle! Our Matte Black rods are super nice!
Fast Shipping & Processing !
June 4, 2025
Reply from Hardware Decor
Not thank you Joseph! All those Corner pieces are on their way!
Fantastic service! Thank you!
Our order of oval closet rods and brackets arrived ahead of schedule and everything was packaged extremely well so that the 8’ aluminum rods would arrive safely. The brackets and little pieces were even packaged nicely together in a small paper bag. Kudos for the nice packaging job! Our rods are hung in the new closet and they look magnificent! Thank you again!!!
May 27, 2025
Reply from Hardware Decor
So happy to hear B! Thanks!
Easy to use web page
Easy to use web page, with fare shipping rates.
my order shipped the same day!
June 3, 2025
Reply from Hardware Decor
Great to hear the website is easy to use! Thanks Don!
Customer service exceeded expectations. …
I called customer service with a question I needed answered before I could place my order, and I was amazed that a REAL HUMAN answered the phone, and provided the info I needed.
After visiting three well-known hardware centers, and learning that none of them could provide custom-cutting for closet rods bought on-site, I found Hardware Decor online. Your Help articles guided me to which closet rods I needed (load bearing differences, etc). The complete assortment of shapes, lengths, metals, and finishes made customizing my order very simple.
My order was placed late yesterday, and I just received an email informing me that my order has already been shipped.
Great customer service!
May 28, 2025
Reply from Hardware Decor
Thank you Paula for your review! We try our best to provide all the information needed and to provide a smooth shopping experience.
Reply from Hardware Decor
Thanks Martin! We love our wood pull selection!
Great Website
They have a great website. Very user friendly. Received my order in a couple of days.
May 20, 2025
Reply from Hardware Decor
Thanks William!
Great selection and colors
Great selection and colors, loved the accessories. Shipment fast. Thanks
April 21, 2025
Reply from Hardware Decor
Thank you Jon, we are glad you like our selection and accessories.
Reply from Hardware Decor
We got you Bruce! Thanks!
Bad customer support policy
We received the closet rods with our order but not the rod support brackets and center brackets. We informed customer support and they informed us that we could not receive replacements since we did not notify them within 7 days of receiving the rods. Bogus.
May 9, 2025
Reply from Hardware Decor
Thank you Stephen. We are sorry you did not see the stickers and shipper on the box. You waited 2 months to get a hold of us. We do not think 7 days to inspect your package is unreasonable. We have the policy in place since as part of the anodizing process new shipments could have a slight color difference.
After 2 months, items could differ from your original order. We did offer you a coupon and am glad you took us up on it.
Was exactly what I was looking for
Was exactly what I was looking for. Very prompt shipment of order.
May 8, 2025
Reply from Hardware Decor
Thanks James! Hope your love your wood pulls!
Called and got great service
Called and got great service! Parts all in stock and shipped incredibly fast!
May 8, 2025
Reply from Hardware Decor
Thanks Randall!
Reply from Hardware Decor
Hi Shishir! So glad you called and we got you those Multi flanges!
Highly recommended will use again
I thought it was too good to be true but super quick turnaround with very good prices.
May 14, 2025
Reply from Hardware Decor
Thank you Rich for your service review. There are still companies out here that care about giving fair prices, a good product with a quick processing time.
Reply from Hardware Decor
Thanks James! So glad we had those wood pulls for you!
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