Harem Pants Reviews 64

TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

Super helpful customer service team, shipped to a very remote location which was amazing. Clothes look exactly like the website and fit great; I ordered straight sizes, and generally wear a women’s me... See more

Company replied

Rated 1 out of 5 stars

Received pants, more flimsy construction than expected. After one standard machine wash, the first pair of pants was ripped. After two weeks, the waist elastic band in a second pair snapped. Add... See more

Rated 1 out of 5 stars

Flimsy stitching, pants ripped after first wear. High priced for junk clothing. Shipping was a hassle also ended up paying TWICE for shipping once from the company for express, then charged a second t... See more

Rated 5 out of 5 stars

Really good quality and they upgraded my shipping to express during the covid-19 pandemic to ensure they arrived safely and they were here within the week! As a UK size 22/24, I am often skeptical p... See more

Company details

  1. Clothing Store

Information provided by various external sources

Massive selection of Bohemian Harem Pants hand crafted in Northern Thailand. Paisley, Elephant, Mandala, Tribal, Peacock prints available. Got Yoga leggings too


Contact info

2.7

Poor

TrustScore 2.5 out of 5

64 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

This company are scamming people out of…

This company are scamming people out of their money. Items are not as advertised and the company wont allow you to return them.

May 7, 2020
Unprompted review
Harem Pants logo

Reply from Harem Pants

Hello Cath.

The items on our site are the items which will be sent to customers. Unless there was a mistake on our part and we packed the wrong item.

If you did receive the wrong item, send an email with a photo of the wrong product you received to our support staff and they'll reship the proper item at no cost.

As for returns, we have a policy of no questions asked returns. If you don't like the item and it has not been altered you have the ability to return the item. We have a return address in the US and one in Thailand.

If for ever reason this was not your experience please provide me with some information so I can look up your order and see how it was handled.

Rated 2 out of 5 stars

I'm giving these a two because I…

I'm giving these a two because I absolutely love the design, however the quality of the material isn't great. The first time I tried them on, I noticed that they made my mid section look much larger than it actually is. It was really frustrating, so I went and tried on my other yoga pants ( including my cheap Walmart brand) that are made with a different material and I didn't have that issue. Plus side to the company is that I received fast shipping, and the color and design of the pants are good. I just wish the quality of the material was better. I'm not sending these back, as I have already went through the struggle of sending back a jumper. Just expressing that they were not worth the price.

May 2, 2020
Unprompted review
Rated 4 out of 5 stars

I ordered a pants during quarantine and…

I ordered a pants during quarantine and unfortunately they couldn’t send it. But they handled it really well! Got my money back with a coupon code. Can’t wait to order after the crisis!

April 30, 2020
Unprompted review
Harem Pants logo

Reply from Harem Pants

Some of the mid March to early April "Standard Shipping" orders got stalled due to covid. We're keeping an eye on those and refunding ones which are taking too long.

You will most likely get that package eventually once commercial flights start up again. But who knows how long that will be. Standard shipping piggybacks on commercial flights.

With that said, we switched all orders to Express around April. So if you would like to purchase, these new orders are not having issues and will arrive in 10 days or so. We haven't seen any issues.

Just figured I'd clarify.

Rated 1 out of 5 stars

I've ordered from Harem Pants before

I've ordered from Harem Pants before. I want to make clear, I LOVE THEIR PRODUCTS. I'm wearing a pair right now. My problem is payment and contact. I was given a Visa gift card and I tried using it on Harempants website only to have it read as declined. The card is active and ready to use. So there's THAT issue. I tried to email them as this is the ONLY way to contact them and they haven't answered. I'm at a loss. I need to talk to them to work this out but it appears they make it difficult to rectify issues.
So, they don't like gift cards backed by credit card companies and they don't make it easy to contact them. My only hope is that they maybe see this and possibly make it so they can take me perfectly legit payment method. I really want to give them my business!

April 29, 2020
Unprompted review
Harem Pants logo

Reply from Harem Pants

We answer all emails. Occasionally they can get filtered out by spam filters, but 99% of them don't.

Email is info@harempants.com

Unfortunately I can't look up your order or email as the only info i have from Trust Pilot is your name "space girl".

As for your payment issue, I'm not sure how to help. Perhaps if it's getting declined, attempt to pay via paypal with the card and see if that works.

Rated 1 out of 5 stars

Fabric is itchy

Fabric is itchy, cheap, and the pants are not comfortable at all. don't believe all of the reviews on their site, they are cherry picked to make the product appeal to you.

March 23, 2020
Unprompted review
Rated 1 out of 5 stars

Very costly for very poor quality.

I ordered a couple of pairs of pants. The prints are really pretty. However the pants are completely see though. So much so I have to wear shorts under them. Then after washing one pair following the instructions to hand wash cold and line dry the pants shrunk considerably. This was so dissapointing. I spent alot of money on these items. I won't be ordering from this site again. 😟

February 24, 2020
Unprompted review
Rated 2 out of 5 stars

Bought two differnt pairs of pants and…

Bought two differnt pairs of pants and both ripped in a matter of weeks, not durable at all. Too expensive for what they are selling and for how long it lasts. So unfortunate because to their credit they are comfortable and look great.

January 14, 2020
Unprompted review
Rated 4 out of 5 stars

I really like these pants

Nice stitching II really like these pants, which are comfortable and look great.. I would give them five stars -- but I am 5'9" and using their measurements, the longer ones (42 inches) should have fit. They are a little shorter than I'd like.

August 26, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Before I ordered, i emailed with a question- got a response in less than 24 hours.
I ordered 4 pairs of pants and opted for free shipping (up to 3 weeks). My order arrived in about one week, and I was sent several updates by the company.
the pants are wonderful and an amazing price. I will definitely purchase more in the future.

July 26, 2019
Unprompted review
Rated 1 out of 5 stars

I don't trust all these glowing…

I don't trust all these glowing reviews, they feel rather scripted. My experience has been that the company cuts corners and gouges you on shipping. Please don't make my mistake: do not trust them!

June 13, 2019
Unprompted review
Harem Pants logo

Reply from Harem Pants

Hello Jessica. I'm unsure why you're unhappy with your order. I looked it up via the name associated with this review.

I noticed that you used our free shipping coupon when you purchased, so you were not charged for shipping. I think free is a pretty reasonable price personally. We also offer free shipping for all orders over $60.

Perhaps they got caught in customs or duties fees upon landing, but this rarely, if ever happens for american customers. I'm wondering if this is what happened with your order, which would explain why you're upset. We don't receive any of this money and it goes to your local government as paid duties and taxes. We have no control over this.

If you're unhappy with the items you received for any reason, you can contact our customer service and get a full refund.

I was unable to see any previous emails from you about the items you received asking for refund or exchange. We're here to assist, just need to contact us.

As for previous reviews, we have some bad and some good. We don't ask our customers to submit reviews to trust pilot, in fact this is the first time we're responding to one. Most people are happy with their purchases and if they're not, we try and make it right, as I'm doing here.

Cheers,
Jay from Harem Pants team.

Rated 5 out of 5 stars

Finally found my comfy pants online!

I went to Thailand years ago and I found these extremely comfy drawstring yoga/massage pants and sadly over the years I lost them and or they ripped. I looked for them in my country but could never find them. I found harem pants and I ordered hoping it was the same pants and it was! And they are just as smooth and comfy! The delivery was fine, didnt pay any import tax or extra shipping costs all was good. I would recommend this company!

February 22, 2019
Unprompted review
Rated 5 out of 5 stars

Extremely Solid Pants

I've bought 8 pairs of pants from this site so far; I've only gotten the men's cotton harems, so I can't speak for the other styles. These particular pants are surprisingly durable and hold a long life. I've been alternating between two pairs every day for the past year (for casual wear) and only just the other day have I popped a button on one of them. The stitching has held up great as well, as there are only minor holes beginning to grow around some of the seams (which is expected from such long term daily wear). However, I'm not an exceptionally active person and so if you're performing lots of physical activities, these pants will probably have a shorter shelf life.

November 25, 2018
Unprompted review
Rated 5 out of 5 stars

Great quality for the price

Got 4 different model pants a year ago. They all fit and look great, very comfortable and made of pleasant to the skin natural materials. After a year the cotton model shows a bit of colour fade and I had to fix 2 minor rips along the seam to the hill tribe and jumpsuit pants, which I find completely normal after a year usage. The one model that is still in 100% shape after a year, are yoga pants. Will buy again when some of the pants wear off.

June 25, 2018
Unprompted review
Rated 5 out of 5 stars

Great service and great quality clothes.

I have placed several orders with Harem Pants over the last 3 years. I have absolutely no complaints. Their shipping is always fast and the quality of their clothes is excellent. I have pants that I have been wearing for 3 years and they wash and wear great. The color never fades. I get compliments every time I wear them.

March 7, 2018
Unprompted review
Rated 1 out of 5 stars

Poor quality, bad experience.

Flimsy stitching, pants ripped after first wear. High priced for junk clothing. Shipping was a hassle also ended up paying TWICE for shipping once from the company for express, then charged a second time at the post office to pick up my package. I was notified of this on the delivery day and given hours to respond with an alternative address.

August 9, 2017
Unprompted review
Rated 1 out of 5 stars

Poor quality - broken and ripped in two weeks

Received pants, more flimsy construction than expected. After one standard machine wash, the first pair of pants was ripped. After two weeks, the waist elastic band in a second pair snapped.

Add this to the design flaw that severely limits abduction of the thigh (only half of normal sideways range of movement), the experience has been poor to unacceptable, because of the product alone.

Would not recommend.

April 1, 2017
Unprompted review
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