Ordered mudflaps for my car. Wrong mudflaps arrived, sooner than expected, and I notified Harfington. Not possible to return items, however, my payment was returned with an apology for getting the ord... See more
Company replied
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Review summary
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Ordered stainless mesh. Didn't realise it was coming from China. Arrived in 8 days. Good quality.
Company replied
Found replacement parts for bird feeders that I couldn't elsewhere, parts arrived promptly and in good condition
Company replied
The 100mm binding posts had excess paint in the threads. The screws would not bite and I thought the thread on the posts were bad. These were fine after I realized I would not cross thread them. O... See more
Company replied
Company details
Written by the company
Harfington is a professional hardware tools and accessories online store, offer electronics components, industrial equipment, lights and security parts. Buy now!
Contact info
Room 1111, 11/F, Metroplaza, Tower 2, 223 Hing Fong Road, Kwai Fong, New Territories Hong Kong SAR (Note: this is not a returning address), Hong Kong
- +852 24838901
- info@harfington.com
- harfington.com
3.7
Average
409 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Harfington
Hi Michael,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Reply from Harfington
Hi J Nicholas,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Horrible quality of display box -- Junk
First the negative - the quality of the display box is very poor. Plastic is flimsy with cracks and one tab was broken off. Poor packaging, thin plastic envelope which is most likely why the plastic was cracked. The tabs do not fit together properly or stay in place. Using glue does not make it more stable. It is JUNK. Contacted Harfington without any reply. I did check spam, nothing found from Harfington. I would have ordered from Amazon who honors fast return shipping. This piece is not worth returning due to cracks, glue and horrific quality.
Positive - Very timely shipping.
February 19, 2025
Unprompted review
Reply from Harfington
Hi Susan,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email,sometime mail is in spam.please double-check:info@harfington.com
sorry for this again.
Harfington
The tube I ordered was not what was sent.
The OD of the tube was not what I ordered, too large; and the ID of the tube was not what I ordered, too small.
February 1, 2025
Reply from Harfington
Hi Joseph,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email,sometime mail is in spam.please double-check:info@harfington.com
sorry for this again.
Harfington
Reply from Harfington
Hi Mrs Denise,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Easy to order
February 1, 2025
Reply from Harfington
Hi Donald,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Great quality and Price.
Really pleased with the quality of the product. Packaging was appropriate for the contents. Delivery time was good (9 days from China to San Francisco). My only issue was the delivery. I received free shipping, so they used a courier of their choice which was "GOFO Express" (never heard of them). I don't know if this company is new to the area, but you absolutely CANNOT just leave a package in front of someones door and walk away. The San Francisco area is FULL of dirtbags who spend their entire worthless lives walking around stealing packages. If I hadn't been home when this delivery-person knocked and walked away, my package would have been stolen within the hour. Free delivery doesn't mean anything if the package never shows up or gets stolen. For anyone else who might order from Harrington, keep in mind: if you choose free delivery, your package may get left at your door whether you're home or not.
January 30, 2025
Unprompted review
Reply from Harfington
Hi Eric,
Thanks for your support, we will follow up this issue with logistics company,thanks for your feedback.we will take responsibility if package lost.Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
8 ohm braking resistors
Fast delivery item is as described. Bought four resistors at first regreted not buying more so ordered four more following week.
January 1, 2025
Reply from Harfington
Hi,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Ordered motors Reported wrong voltage…
Ordered motors Reported wrong voltage and instant refund for my trouble.
Very happy with the response
January 2, 2025
Reply from Harfington
Hi Chris,
Sorry for this inconvenience and thanks for your support,Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Promptness was brilliant
Promptness was brilliant. When the items turned up, it was exactly what we were after.
January 1, 2025
Reply from Harfington
Hi Warren,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Great product and fast shipping!
January 2, 2025
Reply from Harfington
Hi Heather ,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Your company is great customer service…
Your company is great customer service is a pleasure to deal with
January 2, 2025
Reply from Harfington
Hi Bob,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Reply from Harfington
Hi Helen,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Reasonable prices and speedy delivery.
January 1, 2025
Reply from Harfington
Hi Damian,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
It takes a long time to receive item
It takes a long time to receive item , past the expected delivery date of 6-14 days, ordered the 1st of January 2025 and still haven’t received it , I ordered another one from somewhere else good thing I didn’t spend that much .
January 1, 2025
Reply from Harfington
Hi Jade,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email,sometime mail is in spam.please double-check:info@harfington.com
sorry for this again.
Harfington
Boxes do not snap together
The panels for the display boxes that I ordered need to be cemented in order to stay together. It didn't say that when I ordered the box. It's the right size, but not what I was expecting.
December 31, 2024
Reply from Harfington
Hi Ed,
I'm sorry to hear that you're not 100% satisfied with this.we wrote recommendation with glue in product's picture.you miss this info maybe this letters were too small. we will follow it.
sorry for this again and hope you have a nice day!
Best regards,
Harfington
Site was easy to use
Site was easy to use.
Good selections of the product I was looking for.
Pricing was a little high.
January 1, 2025
Reply from Harfington
Hi Cutis,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
The Jute Twine Rolls That Arrived Are Different Colours & Twine Sizes
After calculating how much Jute twine I needed for one project, I ordered '328 Feet Garden Twine, 2mm Craft Jute Twine String, Yellow' x 2.
The 2 rolls of Twine that arrived are different yellows. Either different dye lots, or, more likely, these are the two different colours available on Harfington: Yellow, and Light Yellow.
The Yellow is also a thicker Twine than Light Yellow. You can see this comparing the twines, as well as the overall sizes of the rolls; one roll is larger.
So now I can't make my project without it looking strange. $17.57 USD and my time and energy wasted.
I wish Trust Pilot allowed pics so I could show these discrepancies.
December 9, 2024
Unprompted review
Reply from Harfington
Hi Chantelle,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.please check your email,sometime mail is in spam.please double-check:info@harfington.com
sorry for this again.
Best regards,
Harfington
Damaged items
Order arrived damaged. I will update after I deal with customer service and see how it goes.
December 20, 2024
Unprompted review
Reply from Harfington
Hi kmdragun,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.please check your email,sometime mail is in spam.please double-check:info@harfington.com
sorry for this again.
Best regards,
Harfington
Reply from Harfington
Hi Shaun,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
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