Harley and Lola Reviews 

26
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I bought an Amazonas Olymp Hammock Stand which is sturdy & makes a perfect siesta spot. I know it is good quality because I bought the same stand over 12 years ago (from a different company) and it la... See more

Company replied

Rated 5 out of 5 stars

Urban Chic Collection. Two pieces bought and clear communication from the start. Free delivery to Scotland which is exceptional. Their site lists items they have actually in stock and if it isn't they... See more

Company replied

Rated 5 out of 5 stars

This media unit in mango wood is fabulous. Better than I expected. Around 300 pounds cheaper than another on line retailer. The item was packed extremely well no damage. Prompt delivery. Communication... See more

Company replied

Rated 1 out of 5 stars

Table due for delivery today. Contacted Harley & Lola when their courier Kinetic Solutions failed to send delivery details. Harley & Lola can't be reached by a phone, only a chatbot! Only then... See more

Company replied

Company details

  1. Furniture Store
  2. Garden Furniture Shop
  3. Outdoor Furniture Store

Written by the company

Harley & Lola curates a diverse collection of sophisticated furniture, décor, and accents blending timeless elegance with modern allure. Our meticulously chosen pieces span styles from Scandinavian minimalism to opulent Art Deco and rustic farmhouse chic. Quality craftsmanship defines our furniture, complemented by an array of decor accents and accessories. With a user-friendly interface and a commitment to customer satisfaction, we offer a seamless shopping experience. Harley & Lola embodies refined taste and celebrates individuality in home design.


Contact info

4.1

Great

TrustScore 4 out of 5

26 reviews

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No recent history of asking for reviews

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4.1

All reviews

(26)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Baumhaus Urban Elegance

Ordered 3 items from Urban Elegance collection and not only do I ❤ the furniture but it was the cheapest price I could find and the delivery was free and I'm in Scotland. Harley and Lola provided brilliant service and communication from ordering to delivery with clear communication throughout.

September 14, 2022
Unprompted review
Rated 5 out of 5 stars

Just bought two items

Just bought two items - one on line and one over the phone. Very helpful staff. Ordered delivered very fast. Very pleased with items purchased. I would totally recommend this company.

April 5, 2022
Unprompted review
Rated 5 out of 5 stars

Really great customer service.

I have just taken receipt of 4 garden chairs from this company. I'm really pleased with the product. But I am also really impressed with the service. There was initially a problem with the availability of the colour I had chosen, but I had excellent communication from Hans via email, and once this was sorted, my chairs were delivered within 4 days. It was great to be dealing with customer service that was prompt and efficient. Would definitely recommend, and will be using them again I'm sure.

June 21, 2021
Unprompted review
Rated 1 out of 5 stars

Payment taken. No delivery

No contact. No eta for order for 1 oak office desk placed almost 3 weeks ago that is almost £ 600.

Diabolical company. The only communication I’ve had has been in response to my e-mails that confirms nothing other than to say their courier will be in touch. Not even an approximate ETA. I placed the order 2.5 weeks ago. Why is it so hard to get through when I call? The 2 times I have successful. A receptionist has to take my details but nobody, not once has called me back.

I have not heard from the logistics company either.

Order #3255

June 10, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic!!

Brilliant customer service, fast delivery right before Xmas when others couldn't and all at a great price...what's not to like. Absolutely recommend them for quality furniture

December 23, 2016
Unprompted review

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