Harley Street Health Centre Reviews 

208
TrustScore 4.5 out of 5

4.3

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Rated 2 out of 5 stars

I had expressly and emphatically told the reception team and the doctor that I only wanted what was covered by my medical insurance to be done. I repeated this during my appointment. Imagine my disb... See more

Rated 5 out of 5 stars

Harley Street Health Centre is welcoming, clean, the staff is very pleasant. The specialist nurse who treated me, Edith, is an extremely caring person who made sure I feel relaxed and comfortable. She... See more

Rated 5 out of 5 stars

This is a really good private health centre. What a private medical practice should be - fast, professional, tailored to specific demands. I inquired with what must have been 5 private clinics, only t... See more

Rated 5 out of 5 stars

I saw Edith for a smear test, she immediately put me at ease, spent time understanding my history and answering all my questions. Having had some really terrible experiences in the past I’m so gratefu... See more

Company details

  1. Doctor
  2. Women's Health Clinic
  3. STD Clinic
  4. Walk-In Clinic

Written by the company

Harley Health Centre is a private healthcare clinic in the heart of London, offering comprehensive medical services delivered by highly experienced medical professionals. As a premier clinic, they provide a full range of healthcare services tailored to meet diverse patient needs. Their team of private GPs, healthcare professionals, and skincare specialists is dedicated to delivering personalised care in a comfortable and welcoming environment. The clinic accommodates busy lifestyles with flexible appointments, including same-day bookings and walk-in consultations. They welcome all patients, whether registered or visiting for the first time, and prioritise your health and well-being. 🌟 Harley Health Centre is a leader in the region, offering a wide range of services from general practice to specialised care, including dermatology consultations, urgent GP services, home visits, health screenings, women’s health procedures, and sexual health services. 👨‍⚕️ Whether you need treatment for hyperpigmentation, rosacea, or a routine blood test, their clinic is committed to providing immediate medical attention and ongoing healthcare management. To book an appointment, please contact them today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

208 reviews

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4.3

All reviews

(208)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fairly good experience

Fairly good experience. Could do with little better organisation on the day. It took 30 mins to sort paperwork when i had submitted it previously

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Smooth experience with Platinum test

I came in for a Platinum blood test to get an overall check-up on my health. The booking process and admission process was very smooth, and the appointment was on time and quick with results sent back to me the same evening. I will definitely come back for a check up again.

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

Quick & efficient

Had a blood test done there on a number of occasions, very quick and efficient, and results are back the next day!

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great place.

Went for my second blood test within a month and yet again I was impressed with this place. They explain everything to you, see you on time and get the results back very promptly. Highly recommend.

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Very good service indeed

Very good service indeed. Easy to book the blood test. A polite and warm welcome on arrival, helpful staff and timely test. All done within 15 mins. Results very quick - usually the same day but otherwise the next day if blood is taken after lunch time. No hesitation in recommending. I think my only request would be a pick n mix blood test, allowing clients to select e.g. 5 test from a comprehensive list. I accept it could not include more complex tests but it would be helpful to select e.g. certain hormones, certain vitamins and a couple of other things e.g. ferritin. Simple tests but currently difficult to do unless you do them all with a separate cost which mounts up.

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly easy to find clinic

I attended the walk in clinic for a blood test and the staff were really friendly and efficient. I received the results the same day as this was for a single blood test. The clinic was really well located just off of Oxford Street and easy to find. Booking was easy over the phone and confirmation came through straight away confirming appointment. Would definitely use the clinic again and I was really happy with the result 😊 thank you to the lovely lady taking my blood

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

Good service

Good service. Appointment was on time. Took a total of 7 minutes. Got my blood test done, results back in 4.5 hours. Best priced compared to other clinics in the vicinity.

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

A good experience with professional…

A good experience with professional staff, quick results and easy booking. I would have given it a more effusive review, but I question the ethics of offering a £20 credit off a future service for a review on Trustpilot. Thank you though!

April 16, 2024
Unprompted review
Harley Street Health Centre logo

Reply from Harley Street Health Centre

Thank you for your feedback!

We offer £20 to provide feedback, however patients prefer to provide it. This can be in the form of a review or by simply emailing our Chief Executive Officer, whose email address is in the feedback email we send out.

We incentivise feedback because it's important to us to know how we are doing and often, it's difficult to obtain a sufficient volume of feedback to understand trends and themes to help us improve what we do.

It's also a great benefit for patients who return to us for regular testing and makes a difference to them.

We provide the credit, even if the review is negative.

We hope this clarifies things.

We look forward to welcoming you back.

Rated 5 out of 5 stars

Well cared for

I saw Edith for a smear test, she immediately put me at ease, spent time understanding my history and answering all my questions. Having had some really terrible experiences in the past I’m so grateful to Edith for making this easy for me. I felt well cared for from start to finish, with results in just over a week. Couldn’t recommend highly enough!

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Five stars from me

Very good clinic. Centrally located, appointments are available quickly, and prices are reasonable. I especially liked the Gold package. Another great advantage is having the results back very quickly (usually same day, which is fantastic). Highly recommend.

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Super quick blood test with same day results!

I needed an emergency blood test with quick results. After googling a little I found Harley Health Centre and booked same day. One of the smoothest experiences I have ever had. In and out in under 10 minutes. Staff were amazing! No issues with parking too as there was a multi storey car park one street over.

My extensive blood test came back within 6 hours.

Absolutely amazing!

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Performed a test there recently and I had a great experience.

Edith, the nurse who performed the test, was very helpful, knowledgeable and made me feel at ease.

I felt treated like a human being. :) thank you.

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Pleasant, caring, prompt

Harley Street Health Centre is welcoming, clean, the staff is very pleasant. The specialist nurse who treated me, Edith, is an extremely caring person who made sure I feel relaxed and comfortable. She followed up my visit with 3 emails including helpful links, and a phone call to make sure I'm ok. She was also prompt to send a referral letter. I will choose this private GP again if I have a medical need. Highly recommend it!

March 7, 2024
Unprompted review

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