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Harley Street Ultrasound Reviews 348

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and kind demeanor, making them feel at ease. The service is frequently highlighted as efficient, with many people appreciating the thorough explanations provided by the medical team and the prompt delivery of reports and results. Reviewers also noted the excellent user experience, from the welcoming atmosphere to the smooth appointment process and quick response times. However, some people mentioned that appointments occasionally ran late without prior notification, and one reviewer felt that medical terminology was used without sufficient explanation.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, kindness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and professionalism.... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the friendly and professional... See more

Response time

Customers had positive experiences with response times. Many received results and reports on the same day,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I attended the clinic on 18th July and initially saw Mr Cariati who took a detailed history and really listened to me. He explained everything during the examination which was followed by ultrasound... See more

Company replied

Rated 5 out of 5 stars

Ms Heba Alkutbi is an absolute delight. I can't find enough words to explain how lovely, professional and reassuring she was. We went for a 24+ growth scan for our first baby and she was absolutely am... See more

Company replied

Rated 5 out of 5 stars

The appointment was so easy to book and I was seen right on time. Dr Hussain was so kind and thorough during my appointment. She talked to me throughout my scan and made me feel at ease. My result... See more

Company replied

Rated 5 out of 5 stars

Went to the clinic today for a scan and although I was apprehensive the whole experience was calm and reassuring from the start. I was talked through what would happen and Dr Mahfouz gave a detailed a... See more

Company replied


Company details

  1. Medical Diagnostic Imaging Center

Written by the company

Harley Street Ultrasound Group is a leading private medical clinic in London, providing fast, direct-access diagnostic imaging for self-paying patients who want clarity, reassurance and expert care without delay. We specialise in a full range of private ultrasound scans delivered exclusively by Consultant-led specialists and Senior Sonographers who actively practise in major UK hospitals. This ensures every patient receives hospital-level expertise with the convenience and comfort of a private outpatient setting. Our services include general ultrasound, abdominal and pelvic scans, men’s and women’s health imaging, musculoskeletal ultrasound, vascular and DVT scans, breast scans and breast consultations, pregnancy and fertility imaging, as well as ultrasound-guided procedures such as biopsies and steroid injections. We also provide a comprehensive selection of private blood tests and diagnostic assessments to support early detection, monitoring and personalised treatment planning. Patients can book appointments online with immediate availability, transparent pricing and no referral required. Our specialist-led model, combined with a premium patient experience, sets us apart within the private healthcare sector. Whether you need a same-day scan, a second opinion, or ongoing diagnostic support, Harley Street Ultrasound Group is committed to delivering accurate results, expert guidance and exceptional clinical care.


Contact info

4.9

Excellent

TrustScore 5 out of 5

348 reviews

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Rated 5 out of 5 stars

Outstanding experience

I saw Dr David Annan. He was outstanding; a very professional doctor who evidently enjoyed his job. He was eager to help and conscientious, noticing my extreme anxiety. He didn't rush and wasn't dismissive of my worries, questions, or concerns. He talked me through the scan and explained WHY he made the conclusions he made. 10/10

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

My doctor was fabulous

My doctor was fabulous, explained everything and made me feel so at ease. Thank you.

March 21, 2026
Unprompted review
Harley Street Ultrasound logo

Reply from Harley Street Ultrasound

Claire, thank you so much for your lovely words, they mean a great deal to us. 😊

We are so pleased to hear that Dr Mahfouz made you feel at ease and took the time to explain everything clearly.

That kind of care and reassurance is something we always aim to provide for every patient who walks through our doors.

We wish you all the best of health and hope to see you again whenever you need us.

Warm Regards from

Dr Ayman Mahfouz | Clinical Lead
& The Team @ Harley Street Ultrasound.

Rated 5 out of 5 stars

I cannot recommend this service enough

I cannot recommend this service enough, I had a full scan of my breasts, pelvis and an internal exam to check my womb and ovaries. I have left feeling real peace of mind that I am in good health with no concerns. The doctors and all the team were very friendly and professional and the process of getting results is really good. Thank you

March 16, 2026
Unprompted review
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Reply from Harley Street Ultrasound

Louise, thank you so much for taking the time to share your experience with us. 😊

We are so pleased to hear that you left feeling reassured and in good health. Our scans are a great way to check in on your health in a comfortable, professional setting, and it is wonderful to know the whole experience felt that way for you.

Knowing you left with genuine peace of mind means a great deal to all of us, and we really appreciate you sharing that with us.

We wish you continued good health and hope to see you again whenever you need us. 💙

Warm Regards from
The Team @ Harley Street Ultrasound.

Rated 5 out of 5 stars

The staff was welcoming friendly and…

The staff was welcoming friendly and supportive. Especially for us being new to this whole thing with our first pregnancy. We are really grateful for the service and experience

March 3, 2026
Unprompted review
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Reply from Harley Street Ultrasound

Alex, thank you so much for sharing this with us, it truly made our day. 😊

A first pregnancy is such a special and exciting time, and we are so glad our team could make you both feel welcome and supported from the very start.

Knowing that you felt in safe hands means a great deal to us all.

Congratulations to you both, and we wish you a happy, healthy pregnancy journey ahead. 🌟

Warm Regards from
The Team @ Harley Street Ultrasound.

Rated 5 out of 5 stars

The doctor was very kind and made me…

The doctor was very kind and made me feel very comfortable. The scan was very informative and she talked me through everything. Thank you so much!

March 2, 2026
Unprompted review
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Reply from Harley Street Ultrasound

Eva, thank you so much for your kind words, they really do mean a lot to us. 😊

We are so pleased to hear that Noorayen made you feel comfortable and took the time to walk you through everything during your scan.

That level of care and clear communication is something we are very proud of, and it is wonderful to hear it made such a difference to your experience.

We wish you all the best of health and hope to see you again whenever you need us.

Warm Regards from
Noorayen Alware, Senior Sonographer
& The Team @ Harley Street Ultrasound.

Rated 5 out of 5 stars

Amazing staff and efficient diagnosis

The staff were all incredibly helpful and friendly. The appointment was very efficient and I got answers about a suspected abscess within minutes. Would absolutely recommend!

March 2, 2026
Unprompted review
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Reply from Harley Street Ultrasound

Rebecca, thank you so much for taking the time to leave us this lovely review. 😊

It is great to hear that the whole team made you feel welcome and that we were able to get you the answers you needed so quickly.

We know how worrying a suspected abscess can be, and we are really pleased you left feeling reassured and informed.

We hope you are feeling much better and we wish you the very best of health.

Warm Regards from
The Team @ Harley Street Ultrasound.

Rated 5 out of 5 stars

Months of pain solved in minutes

I went in for a musculoskeletal scan for my elbow. Within minutes we knew exactly what was wrong and how I needed to address it. Months of issues solved in minutes.

December 17, 2025
Unprompted review
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Reply from Harley Street Ultrasound

Bilal, thank you so much for sharing your experience with us. 😊

It is so rewarding to hear that we were able to give you the clarity you needed so quickly.

Months of uncertainty resolved in a single appointment, and we are really pleased our team could help you get the answers you had been looking for.

We hope your elbow is well on the road to recovery, and we wish you the very best of health going forward.

Warm Regards from
The Team @ Harley Street Ultrasound.

Rated 5 out of 5 stars

Very informative and knowledgeable to…

Very informative and knowledgeable to put worries at ease

February 20, 2026
Unprompted review
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Reply from Harley Street Ultrasound

Ben, thank you so much for taking the time to leave us this feedback. 😊

It really means a lot to hear that you left feeling informed and reassured.

We know that coming for a scan can sometimes feel daunting, and putting your mind at ease is always at the heart of what we do.

We hope you are keeping well, and we look forward to welcoming you back whenever you need us.

Warm Regards from
The Team @ Harley Street Ultrasound.

Rated 5 out of 5 stars

Very kind and attentive stuff.

October 8, 2025
Unprompted review
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Reply from Harley Street Ultrasound

Laszlo, thank you for your kind review! 😊

We’re really glad to hear you found our team kind and attentive during your visit.

Wishing you the best of health! 💙

Warm Regards from
The Team @ Harley Street Ultrasound

Rated 5 out of 5 stars

Very professional staff and helpful!!

Very professional staff and helpful!!! Result in the same day which is very important!

October 7, 2025
Unprompted review
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Reply from Harley Street Ultrasound

Livia, thank you for your kind review! 😊

We’re so pleased you found the team professional and helpful throughout your visit.

Dr Kate Hawtin will be glad to know her care made a positive impact, and it’s great to hear that receiving your results the same day was helpful.

Wishing you the best of health! 💙

Warm Regards from
Dr Kate Hawtin
& The Team @ Harley Street Ultrasound

Rated 5 out of 5 stars

Amazing service from the moment you…

Amazing service from the moment you arrive. Gabriella was very friendly and helpful and Dr Heba Alkutbi was amazing, she was very thorough and informative. She was easy to talk to and made me feel at ease. I highly recommend getting an ultrasound at this clinic, it’s worth every penny you pay.

September 25, 2025
Unprompted review
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Reply from Harley Street Ultrasound

Farrah, thank you for your lovely review! 😊

We’re so pleased to hear you felt well looked after from the moment you arrived. Gabriella will be glad to know she made you feel welcome, and Heba Alkutbi will truly appreciate your kind words.

It’s great to hear her thorough and reassuring approach helped put you at ease.

Your recommendation means a lot to us.

Wishing you the best of health! 💙

Warm Regards from
Heba Alkutbi | Senior Sonographer & Gabriella
& The Team @ Harley Street Ultrasound

Rated 5 out of 5 stars

Booked and seen within 18hrs- amazing!

I found a breast lump at 10pm as I was dressing for bed. By 4pm the following day, I’d had both breasts examined by their consultant radiologist, thoroughly checked with ultrasound (inc all my lymph nodes/armpits) and a full report with my images… outstanding! The consultant was so lovely and reassuring, took his time, and explained everything he was seeing (they have a big TV screen so you can watch your ultrasound happening). All the staff were lovely and kind and professional. It’s the second time I’ve used this clinic, and despite there being cheaper alternatives advertised in the area I will always choose them because I know I will get a professional service. Thank you!

October 4, 2025
Unprompted review
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Reply from Harley Street Ultrasound

Carrina, thank you for your incredible review and for trusting us once again! 😊

We’re so glad we could see you quickly and provide the reassurance you needed at such a worrying time.

Dr Ayman Mahfouz will be pleased to hear his clear explanations and calm approach helped you feel supported throughout.

It means a lot that you value the level of care we provide and continue to choose us despite other options. That trust is something we never take for granted.

Wishing you the very best of health! 💙

Warm Regards from
Dr Ayman Mahfouz | Clinical Lead
& The Team @ Harley Street Ultrasound

Rated 5 out of 5 stars

Excellent!

Excellent! Very easy to get an appointment, with a terrific medical team that made me feel at ease from the moment I arrived, and answered all of my questions, both during and after the exam. Many thanks to Dr Annan!

September 26, 2025
Unprompted review
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Reply from Harley Street Ultrasound

Jon, thank you for your kind review! 😊

We’re so pleased to hear you had a smooth experience from start to finish and felt at ease throughout your visit.

Dr David Annan will be glad to know his care and attention helped answer all your questions and made you feel supported.

Wishing you the best of health! 💙

Warm Regards from
Dr David Annan
& The Team @ Harley Street Ultrasound

Rated 5 out of 5 stars

Ms Heba Alkutbi is an absolute delight

Ms Heba Alkutbi is an absolute delight. I can't find enough words to explain how lovely, professional and reassuring she was. We went for a 24+ growth scan for our first baby and she was absolutely amazing. We had met her at the NHS for a first-baby, first-scan visit and we thought she was so nice, that we looked for her privately. I can't recommend her enough. Not only is she diligent, thorough in her assessment, and comes across extremely experienced, but she's also humanly approachable, kind, smiley, reassuring and funny. An 11/10. The member of staff who welcomed us was also extremely polite and nice.

September 18, 2025
Unprompted review
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Reply from Harley Street Ultrasound

Soledad, thank you for your beautiful review! 😊

It means so much to us that you chose to see Heba Alkutbi again after your NHS visit. We’re thrilled to hear she made you feel supported, reassured, and cared for during such a special time.

Your kind words about Heba’s warmth, professionalism, and attention to detail truly reflect the care we strive to provide every day. She’ll be so touched to read this.

We’re also glad the rest of our team made you feel welcome and at ease from the moment you arrived.

Wishing you and your baby a healthy and happy journey ahead! 💙

Warm Regards from
Heba Alkutbi | Senior Sonographer
& The Team @ Harley Street Ultrasound

Rated 4 out of 5 stars

detailed ultrasound

detailed ultrasound

September 18, 2025
Unprompted review
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Reply from Harley Street Ultrasound

Fatima, thank you for your review! 😊

We’re glad you found the ultrasound detailed and hope the experience met your expectations.

Noorayen will be pleased to know her work supported your care. If there’s anything we could have done to make your visit a 5-star experience, we’d love to hear from you.

Wishing you the best of health! 💙

Warm Regards from
Noorayen Alware | Senior Sonographer
& The Team @ Harley Street Ultrasound

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Everything was explained to me in detail. They took the time to listen to me and answer my questions. Thank you Harley Street.

September 13, 2025
Unprompted review
Harley Street Ultrasound logo

Reply from Harley Street Ultrasound

Thank you so much for your kind review! 😊

We’re really pleased to hear you felt listened to and supported throughout your visit. Taking the time to explain everything clearly and answer your questions is exactly what we aim for.

Wishing you the best of health! 💙

Warm Regards from
The Team @ Harley Street Ultrasound

Rated 5 out of 5 stars

Very good.

Good experience, friendly staff and kind and knowledgeable consultants. Thorough examination, a worthwhile investment in my case.

September 11, 2025
Unprompted review
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Reply from Harley Street Ultrasound

Beverley, thank you for your kind review! 😊

We’re so glad to hear you had a good experience and felt the care provided was thorough and worthwhile.

Dr Hela Sbano and Heba Alkutbi will be pleased to know their knowledge and approach helped make your visit a positive one.

Wishing you the best of health! 💙

Warm Regards from
Dr Hela Sbano & Heba Alkutbi | Senior Sonographer
& The Team @ Harley Street Ultrasound

Rated 4 out of 5 stars

Really efficient service

Really efficient service, scans sent to you and cover letter immediately afterwards.
Great availability of appointments.
Sonnographer used medical terminology assuming I knew what she meant.

Service is pleasant, fast moving no apologies for appointment running later or even informing that they running behind which would have made it 5 stars.

September 10, 2025
Unprompted review
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Reply from Harley Street Ultrasound

Jenny, thank you for your honest and helpful review. 😊

We’re really glad you found the service efficient and appreciated the fast access to appointments and reports. That’s something we work hard to deliver.

We’re sorry to hear communication around delays and the use of medical terms wasn’t as clear as it should have been. Your feedback is important and will be shared with the team so we can improve the experience for all our patients.

Noorayen will be pleased to know you still found value in the care provided.

Wishing you the best of health! 💙

Warm Regards from
Noorayen Alware | Senior Sonographer
& The Team @ Harley Street Ultrasound

Rated 5 out of 5 stars

It was a great experience working with…

It was a great experience working with the Harley Street Ultrasound team.

June 18, 2025
Unprompted review
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Reply from Harley Street Ultrasound

Syed, thank you for your kind review! 😊

We’re really pleased to hear you had a great experience with our team. It means a lot to know you felt well supported throughout.

Wishing you the best of health! 💙

Warm Regards from
The Team @ Harley Street Ultrasound

Rated 5 out of 5 stars

Very friendly and efficient

Very friendly and efficient

September 5, 2025
Unprompted review
Harley Street Ultrasound logo

Reply from Harley Street Ultrasound

Ariel, thank you for your kind review! 😊

We’re glad you had a friendly and efficient experience with us.

Dr Shayan Ahmed will be pleased to know his care made a positive impression.

Wishing you the best of health! 💙

Warm Regards from
Dr Shayan Ahmed
& The Team @ Harley Street Ultrasound

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