Harmony Blinds Bolton Reviews 30

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

From 26/2/26 - 29/4/26. Extremely disappointed with the installation from Harmony Blinds. The blinds were meant to be made-to-measure but were installed badly to long Not fit for purpose, Aaron... See more

Rated 5 out of 5 stars

Excellent customer service from beginning to end. From the initial telephone contact requesting an appointment to price my perfect fit blinds, right through to the fitting of the blind. Mike came a... See more

Rated 5 out of 5 stars

The service received from Harmony blinds and Ian was excellent! It’s not the first time I’ve used Harmony blinds and Ian has fitted them for us each time. Our first experience was that impressive my M... See more

Company replied

Rated 5 out of 5 stars

The whole experience, from Mike who came out to quote measure and discuss the products available, the helpful friendly administration staff and Andy who fitted the shutters and blinds efficiently,... See more

Company replied

Company details

  1. Blinds Shop

Written by the company

Harmony Blinds Bolton is a family run business offering 30 years of experience in the blinds and shutters industry, serving the people of Bolton, Wigan, and Chorley since 1992. We specialise in both domestic blinds & commercial blinds and offer an unbeatable service that includes flexible appointment times to suit you, a full 5 year product guarantee and various payment options. We take care of everything from advising during the design stage to the installation of your blinds, ensuring that you have the best quality products coupled with unrivalled personal service.


Contact info

3.8

Great

TrustScore 4 out of 5

30 reviews

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Rated 1 out of 5 stars

Mis Measured Blinds

From 26/2/26 - 29/4/26.
Extremely disappointed with the installation from Harmony Blinds. The blinds were meant to be made-to-measure but were installed badly to long Not fit for purpose, Aaron the Fitter Quoted "I don't believe it they've done it again Miss Measured Again" —they are uneven, and look terrible. The fitter started to cut plastic blocks to put behind the brackets that looked awful. He said we will have to come back and he's Re measured the truck an blinds again to get all New ones made.For the price paid, I expected a more professional quality and a perfect fit. Would not recommend based on this experience." After numerous Call back with new extended brackets that was black ha, so away again an again ha
Back again to re install, an finish couldn't wait to go, I then inspected all an found the 2 at eather side of Patio door Track one was 17" other was 18" and not level.
Not a Professional job.. And I got Ombudsman involved for advice.
So Think again.?

Dave

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

Ongoing issue since February

Ongoing issue since February – very disappointing

I ordered shutters from Harmony Blinds Bolton back in February, and after all this time, the issue still hasn’t been resolved. The shutters in my Study and Living Room were meant to match, but the Study shutter has only three slats above the tilt rod while the Living Room has five. This makes the bottom rail on the Study shutter much larger and completely out of proportion.

Based on the agreed measurements (1083mm height with 76mm slats), there should have been room for four slats at the top, suggesting a design or ordering error. Despite raising this multiple times, the company has only offered explanations rather than a solution, and no accountability has been taken.

After waiting over eight months, I’m very disappointed with both the product and the service. I wouldn’t recommend Harmony Blinds Bolton — their attention to detail and customer care have been extremely poor.
Do not deal with these as they do nothing to resolve it. A good source told me it is obvious the shutter in the study is wrong.

I contacted British binds association to help whereby I had to provide numerous hard evidence, email correspondence and photos. However when they came back with a reply that they had two independent companies look at these shutters and unfortunately that’s how it is. When I asked for the evidence of their correspondence guess what they spoke in the phone and didn’t have it. Also following up with we have never had to deal with anything g like this before. Shocking!
Well all I can say is I have learnt never pay in full, take your time until completely satisfied.

I wish I could post a photo here so people can see the evidence.

February 18, 2025
Unprompted review
Harmony Blinds Bolton logo

Reply from Harmony Blinds Bolton

Hi Diane,

The situation with your shutters is a regrettable one, we fully understand that.
However, the way that the slats and the bottom rails differ is due to your two windows being different heights, as we have explained on many occasions. Therefore, requiring a different number of louvres and a slightly different size bottom rail. This has been confirmed to be the best and only way that these shutters could be manufactured by the British Blinds & Shutters Association who are the countries leading regulator for our industry. (See their final verdict and response below).
We understand that you are still unhappy with the visual difference that your shutters, but it’s not true to say that we haven’t done everything we can to remedy the situation at all. As soon as you raised a complaint, our sales director visited you and talked you through the complaint and listened to your grievances and suggestions. Unfortunately, none of your suggestions would have changed the outcome of your shutters, despite what your good source may have inclined toward.
Our ability to resolve issues and satisfy customers is what we have built a 30 year long reputation on and we pride ourselves on excellent customer service, for which we have won many awards.
Kind Regards,
Anthony
Final Verdict from the BBSA:
“Dear Diane,

We have now completed our investigations into the complaint you raised against Harmony Blinds. In our investigations two independent shutter experts have reviewed the evidence, we have spoken to the manufacturer of these shutters, and we have discussed our findings with the Chair of the BBSA Complaints Working Group who concurs with the conclusions.

Based on the evidence provided the shutters have been measured, manufactured and installed correctly.

Differing height of windows will have differing rail dimensions, and this is determined by the manufacturer based on the site dimensions and the louvre style chosen.

We obviously do not know if this was discussed at the point of survey but we can confirm that this is the first time a complaint of this nature has been raised with the BBSA.”

Rated 5 out of 5 stars

Ian was great from start to finish he…New Blinds

Ian was great from start to finish he came to the house to measure up the windows for the new blinds at the agreed time and again at the agreed time to in install the new blinds I couldn’t believe he installed all the blinds to whole house in one hour and no mess great service.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Ian was as always helpful and did a…

Ian was as always helpful and did a fabulous job of my bifold windows and blinds for the double window. Ian sorted my daughters house blinds out a little while ago and I would recommend harmony without a doubt /

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent!!!

Excellent customer service from beginning to end.
From the initial telephone contact requesting an appointment to price my perfect fit blinds, right through to the fitting of the blind. Mike came and measured then came back to fit the blinds, very quick and smooth and super tidy job.
Second time I’ve used this company and wouldn’t go anywhere else!

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Well Done Team Harmony Blinds!

Hello Team Harmony Blinds,

I just wanted to take a moment to express our immense satisfaction with the recent service we received from your company. From the very first telephone enquiry all the way through to the completion of the installation, every step of the process was handled with utmost professionalism and efficiency.

Our project involved fitting shutters in our bay window, which required very precise measurements. Ian, with his vast experience in the industry, expertly managed both the estimate and installation, assuring us that we were in capable hands. The installation itself was seamless and the final result has far exceeded our expectations.

We are absolutely thrilled with the shutters and can wholeheartedly recommend Harmony Blinds for both cost-effectiveness and superior customer experience. In fact, we were so impressed that we've already placed another order!

A huge thank you to Ian and the entire team at Harmony Blinds for your exceptional service and outstanding results.

March 18, 2025
Unprompted review
Rated 1 out of 5 stars

Asked for a replacement set of blinds…

Asked for a replacement set of blinds to replace the ones we already had, to fit the window we already had , just wanted a different colour, Simples! Or so you would think.

I took the old ones down , new ones didn't fit , so I put old ones back up and am moving on elsewhere.
No particular apology, indeed the exact opposite was the case. Explanation ...?....' they made the wrong size' well I know that! Thanks for your offer to support us ...
Never again

January 21, 2025
Unprompted review
Harmony Blinds Bolton logo

Reply from Harmony Blinds Bolton

Hi Nick,

I'm very sorry to hear about your bad experience with Harmony Blinds.

Unfortunately, there was an error made during the production of your blinds which we was in the process of rectifying when you asked for your refund, which we willingly gave you.

We always strive to maintain excellent standards of customer service and it's disappointing that we could not satisfy your needs first time accurately.

We hope that you get your replacement blinds sorted and we're sorry that you didn't give us the chance to sort them out for you, as we were more than happy to do.

Best wishes,
Harmony Blinds

Rated 5 out of 5 stars

More fabulous shutters

More fabulous shutters. The front of my home is now complete. They really complement my Victorian house. This time fitted by Andy. A lovely, friendly fella. Very respectful & tidy. Simply stunning value for money. I will definitely be recommending your company to all my friends and family.

January 30, 2025
Unprompted review
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Reply from Harmony Blinds Bolton

Hi Bev,

Thanks for leaving us this feedback, your new shutters really do compliment your lovely home so beautifully. We're over the moon that you're happy with them, thank you so much for your custom

Kind Regards,
Anthony ~ Harmony Blinds

Rated 5 out of 5 stars

Excellent service …

The service received from Harmony blinds and Ian was excellent! It’s not the first time I’ve used Harmony blinds and Ian has fitted them for us each time. Our first experience was that impressive my Mum and Dad ordered some. The quality is exceptional, they look incredible. We went for wooden shutters and I couldn’t recommend them enough. The professionalism displayed from both Ian and Andy our fitters didn’t go unnoticed.

January 17, 2025
Unprompted review
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Reply from Harmony Blinds Bolton

Hi Emma,

Thank you so much for taking the time to leave us your feedback! We are so happy that you're pleased with your new shutters, and thank you for recommending your parents to us!

Many thanks,
Anthony

Rated 5 out of 5 stars

I definitely recommend Harmony Blinds

Everyone at Harmony was extremely helpful all the way through the process of choosing which blinds/shutters to have, to having them measured and quoted for and then the fittings. Joanne at the office kept me informed all the way through and Ian and Andy who measured and fitted everything, both did a great job and were friendly and helpful the whole time. Would definitely recommend Harmony Blinds.

January 14, 2025
Unprompted review
Harmony Blinds Bolton logo

Reply from Harmony Blinds Bolton

Hi Tania,

Thank you so much for taking the time to leave us your feedback! We are so happy that you're pleased with your new shutters.

Many thanks,
Anthony

Rated 5 out of 5 stars

Recently has some Shutters installed.

Recently has some Shutters installed.
I am absolutely thrilled with the quality and professionalism of Harmony Blinds Bolton.
The 2 fitters were very courteous, helpful, friendly and knowledgeable and did an excellent job even though the window frames were not straightforward.
Both fitters were extremely thorough, took all the packaging away and tidied up afterwards.
Please pass in my thanks and appreciation to them.
I would highly recommend this company for anyone wanting shutters, maybe the wait is a little longer than some of the competitors however I am really pleased with my decision to use Harmony and the price was also extremely competitive.
Thank you a very satisfied customer 🙏👍🙏

October 3, 2024
Unprompted review
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Reply from Harmony Blinds Bolton

Hi Julie,

Thank you so much for taking the time to leave us your feedback! We are so happy that you're pleased with your new shutters.

Many thanks,
Anthony

Rated 5 out of 5 stars

Friendly and professional

Friendly, professional staff on first contact. Regular updates given regarding delivery of shutters to company and finally date of installation.
Ian and Andy were very friendly and fitted our shutters perfectly. Could not have asked for a better completed job.

September 17, 2024
Unprompted review
Harmony Blinds Bolton logo

Reply from Harmony Blinds Bolton

Hi Barbara,

Thank you so much for taking the time to leave us your feedback! We are so happy that you're pleased with your new shutters.

Many thanks,
Anthony

Rated 5 out of 5 stars

Excellent service

Had my blinds fitted throughout today by Ian and I am very pleased. Very easy process from start to finish. Ian was very professional and very knowledgeable and helped me with my choices. Would definitely recommend the company.

September 13, 2024
Unprompted review
Harmony Blinds Bolton logo

Reply from Harmony Blinds Bolton

Hi Lynn,

Thank you so much for taking the time to leave us your feedback! We are so happy that you're pleased with your new products.

Many thanks,
Anthony

Rated 5 out of 5 stars

Very happy with the great customer…

Very happy with the great customer service and shutters provided. Ian did an amazing job with the fitting and tidied up as he went along. Would highly recommend the company. We will be using them again.

September 3, 2024
Unprompted review
Harmony Blinds Bolton logo

Reply from Harmony Blinds Bolton

Hi Jane,

Thank you so much for taking the time to leave us your feedback! We are so happy that you're pleased with your new shutters.

Many thanks,
Anthony

Rated 5 out of 5 stars

Wonderful service

Well made blinds. Fitter helpful, friendly and knowledgeable. Wonderful service.

September 3, 2024
Unprompted review
Harmony Blinds Bolton logo

Reply from Harmony Blinds Bolton

Hi Julie,

Thank you so much for taking the time to leave us your feedback! We are so happy that you're pleased with your new blinds.

Many thanks,
Anthony

Rated 5 out of 5 stars

Andy and Aaron were great

Andy and Aaron were great! They were friendly and professional, and got the job done quickly without compromising on the quality of the job. If we have another job done with Harmony, we'll request them two to come back!

July 30, 2024
Unprompted review
Harmony Blinds Bolton logo

Reply from Harmony Blinds Bolton

Thank you so much for your kind feedback! So pleased you're happy with your new blinds.

Many thanks,
Anthony

Rated 5 out of 5 stars

The whole experience

The whole experience, from Mike who came out to quote measure and discuss the products available, the helpful friendly administration staff and Andy who fitted the shutters and blinds efficiently, timely and cleared everything away when he'd finished . I cannot fault any part of the process. Also I was happy with the price and I didn't experience a hard sell approach .
I definitely highly recommend Harmony.
Karen Kenny

July 25, 2024
Unprompted review
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Reply from Harmony Blinds Bolton

Thank you so much for your kind feedback, Karen! So pleased you're happy with your new blinds.

Many thanks,
Anthony

Rated 5 out of 5 stars

The blinds look beautiful and the…

The blinds look beautiful and the service was so professional. Thank you so much to the lovely gentlemen Ian and Mike

July 25, 2024
Unprompted review
Harmony Blinds Bolton logo

Reply from Harmony Blinds Bolton

Thank you so much for your kind feedback, Angela! So pleased you're happy with your new blinds.

Many thanks,
Anthony

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