Harringtonandoxford Reviews 120

I didn't get what I actually wanted. - I ordered 1 sweater in grey and 1 sweater in blue. I recvd 2 grey ones. Having confirmed my order and paid I received confirmation of my order but immediately no... See more

I was told before purchase that it will be a speedy delivery, it's gone a week now and I still haven't received my order. I don't know what review you are expecting from me when I still haven't seen... See more

The brand implies it is British, but it is made in China, the product is very average quality, and returns are almost impossible as it has to be sent, at my own cost, to some odd address in China, it'... See more

It wasn't until I'd finished ordering an item that I found out that I would need to install an app to track the delivery, and then found out that the item would be sent from mainland China. It took 3... See more

Hi, still not received it, my Son bought a trials bike from Spain and was delivered quicker! Hope when it finally arrives it’s worth it! On Holiday in Spain Jacketless. Disappointed

Well I was conned, how could a leather jacket be this price! Faux leather stinking of a chemical factory, no shape, nothing like the photos which make it look like real "worn" leather. Even if it wa... See more

I don't have my order yet so I am not sure why you are asking for feedback? I have had nothing from a carrier so not sure what I can be happy about?

Needed a refund sorted due to the item being small. The website isn’t from the uk which is misleading but the customer service was very good got some of my money back.

Disliked the delivery time, in fact I’m still waiting on delivery!

I purchased two jumpers, different colours. The first one(white) was of reasonable quality although all labelling is Chinese and I ultimately found out both jumpers were shipped from china. The second... See more

Still waiting for delivery, not what was promised in advertisement, can't comment on product because I haven't received it!

Terrible experience with this company, I would advice not to purchase, ordered suits with them in which I have screenshots of the suits I had ordered and they tried saying alternative suits were order... See more

Rubbish!!! False advertising!!! It's been 10 days since ordering 2 pairs of carpenter trousers!! STILL NOT ARRIVED!!!!Advertised as tailored items made in Oxford... LIES!!! CHINESE COMPANY!!!when and... See more

Do not be fooled by the glossy website and the business being registered in the EU. This is a company operating out of China, so when your product arrives looking nothing like the image on the websi... See more

First of all I was under the impression going by its name that I was dealing with a UK company based in Oxford, WRONG, they are a chinese company based in China. The item I ordered and recieved was... See more

Terrible quality refund and awful follow up service. I ordered boots advertised as genuine leather and received cheap knock offs. They were not leather - this was clearer shown on their own la... See more

The tracking service is good Prompt response to my query and parcel The suit was great , material was lovely . Sizing is smaller than expected I ordered the 2XL and it unfortunately didn’t fit ,so... See more

Presents itself as a British based company, .co.uk etc, English name, but this is a China based company. That means long shipping and no standard returns policy. I had to email for a return, as my pro... See more

Item didn't match description or the pictures on the website, they must know this. No labels etc. Returns are only to China, and you have to pay yourself so I had to pay £20 to return the item, money... See more

Have not received it yet taking ages

Excellent communication, prompt responses. The price and quality of the suites are great. Delivery was ok, not fast delivery but not too slow either.

I purchased a jacket from this company and received it in good time and perfect condition but I did not like the particular colour or the type of fabric.I contacted customer help and the response was... See more

Love the jacket. Just right sizing, which means the description was correct.

They were very supportive and address any query which you have.

Great customer service.

Customer service response - clear and informative.

Excellent service and genuine care for customer. Quick response to queries and dealt with issues immediately and effectively. Harrington and Oxford have truly impressed me and I would recommend to all... See more

You have emailed me to ask how l am enjoying my slippers but they havnt arrived. Your tracking shows no progress at all. Where are they???

Dreadfully long time to wait and still hasn't arrived. Bombarded with marketing emails and now a request for a review... poor

Note to self for future reference, read TrustPilot BEFORE ordering anything online. Item was for a specific event, but arrived after the event despite plenty of time to have delivered and having be... See more

Ive had 6 marketing emails before my order arrived. None of the tracking services work. Im still waiting.. ridiculously annoying .

The worst company, boots advertised online as leather but turn up as faux leather, asked to send them back and they said their warehouse is abroad but with a fully blown English name. After refusing t... See more

I've not received my order and I've had ne response to me three emails asking about it.

I have not received the shoes I have ordered. And I have had not contact from your carrier. I a very disappointed as I wanted to wear the shoes this weekend. At the minute I have no idea if you sti... See more

The coat I ordered was to small , and poor quality. There is no connection to Oxford it is a Chinese company. There is no functioning return policy . I wanted to return the coat . First I was offered... See more

Ordered a coat over a week ago which said it was being delivered under “express shipping”. Order still hasn’t arrived and no update as to where it is. This is not a UK based company as yodel said the... See more

Ordered this garment 5 days ago and its still not here. Very poor delivery service, would I use again.....NO

We advise against making purchases from this vendor. The company's operations are not based in the UK, which means they are not subject to the regulatory standards we typically anticipate. Deli... See more

I am being asked if I am enjoying my recent order? I have not received my order????

Didn't receive item, and company doesn't respond to my emails

Chinese poor quality clothing and sizing dimensions are wrong. The returns process seems to take a very long time and they like to ask a lot of questions even though they claim a 'no questions asked... See more

100%..Overall…excellent customer service.

Scam company. They don’t deliver anything. Avoid and report.

Beware!! This is a Chinese company masquerading as a British company. Any returns/ refunds need to be shipped back to China at your own cost. Sizes are also very weird

Ordered over a week ago and so far no delivery date provided just that order information has been received!

Jacket is much lighter than the picture and the leather isn't real. The store page also said the item will look EXACTLY like the photo, this is similar but not the same.

I asked where returns would be sent to on 4 separate emails, between 2 different people. Every single response was elusive, and in the 4th attempt, they eventually confirmed returns would be overseas... See more

2 weeks have not received order!

The colour of the jumper is not the same as the colour on the website. The jumper I picked said “red” and the photo shows a dark red. Instead the jumper that came is a bright red almost orange. The sh... See more

Haven’t received anything.

If I could leave zero stars I would. Do not buy from this company. The website looks good, but it’s junk clothing coming from China. Takes 2 weeks to arrive and it’s really poor quality clothing.... See more