Harrisons Sauces Reviews 286

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I manage a cafe and have had real issues with sachets that have no visible slit to open them!!! During these hard times I have wanted quality but also no wasted product where people have chewed into 5... See more

Rated 1 out of 5 stars

Harrisons English Mustard describes itself on the sachet as “STRONG SHARP & SUPERB”. It is none of these things. Has anyone at Harrisons actually tasted it? It is weak to the point of not being worthy... See more

Rated 5 out of 5 stars

Great customer services from Harrisons sauces,they were very kind to gift my son a selection of sauces,we have tried a few before,my son loves it as he shares the same name! Will definitely be purchas... See more

Rated 5 out of 5 stars

Perfect transaction. Order confirmed straight away and dispatched next day. Tried so many other sauces but always come back to Harrisons. Can't beat their garlic and herb sauce. Excellent price even w... See more

Company details

  1. Food Manufacturer
  2. Cafe
  3. Catering Food and Drink Supplier
  4. Fast Food Restaurant
  5. Food Broker
  6. Food Processing Company

Written by the company

For almost 40 years, Harrisons Sauces has been a global supplier of catering services to the airline and travel industry, combining delicious food and clever packaging with efficient international logistical networks. Despite the competitive marketplace, we continue to establish and maintain strong links with some of the world’s leading airlines. In recent years, the company’s extensive experience, innovative approach and deep entrepreneurial spirit has seen it expand into the bulk condiments market, supplying a variety of sweet and savoury sauces and seasoning to a wide range of market sectors across the globe including retail, industrial, manufacturing and hospitality. The company operates from its state-of-the-art facility in Loughborough in the heart of the UK, where it employs a diverse and highly capable workforce with experience of the travel, catering, packaging and supply chain management sectors. It has gained an enviable reputation for supplying affordable quality products and a reliable service. Harrisons Sauces is the holder of the globally-recognised BRC certificate (Higher) for food safety and product quality, which authorises the company to supply our products to other food manufacturers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

286 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible delivery service

Terrible delivery service. Since they use DPD as a service and the order size is usually big, I have been unable to receive the package at home or at a local pickup point. As such, the order I was supposed to get in 4-5 days is now prolonged to 9-10 days (or perhaps more).

July 4, 2023
Rated 1 out of 5 stars

No stock

I just don't understand .
You are the manufacturers of the products but never have anything in stock..I have been waiting nearly 4 week for sour cream and chives dips and still not in stock...

June 19, 2023
Rated 5 out of 5 stars

Excellent value

Excellent value. Fast shipping and packed sensibly. Seem to have a flat rate postage which is great when placing a large order.

June 14, 2023
Rated 1 out of 5 stars

Delivery NIGHTMARE!

Had an absolute nightmare with Harrisons Sauces. I've ordered from them a few times in the past, and they've generally been good (apart from short expiry dates on some products).

I placed this order in the same manner, but when I got the DPD tracking information, it showed a completely different postal address to the one I'd entered. I initially thought I'd made a mistake, but I checked the invoice and my address was definitely correct when I had entered it. So I assumed that DPD had messed things up and, fortunately, I was able to change the delivery to my address.

Come the day of the delivery, I took the day off to make sure that I would be available to receive the delivery. Suddenly I get a text saying "Sorry we missed you, we'll try again tomorrow" with a photo of a door which definitely wasn't mine. You guessed it, they tried to deliver to the WRONG address!

I was fuming at DPD for getting the wrong address. After much wrangling for two days, I finally got the package delivered to me But to my DISGUST I noticed that the label which Harrisons put on had completely the wrong address.

So after all the stress and inconvenience, it turns out it was all down to Harrison's negligence. If I hadn't opened that DPD email and clocked the wrong address, someone else would be sitting with 18 litres of sauce on their doorstep.

The response from Harrison's? "Please accept our apologies... there may have been a technical issue with the system."

Sorry, but that's not good enough.

June 12, 2023
Rated 5 out of 5 stars

Game changing sachets

I manage a cafe and have had real issues with sachets that have no visible slit to open them!!! During these hard times I have wanted quality but also no wasted product where people have chewed into 5 tomato ketchup sachets before getting into one!!!! Harrison’s are the answer!! Great looking packaging and multiple slits to open up….no waste…happy days! I order online, free delivery over minimum amount and super quick postage, what’s not to love…god send.It may sound trivial and unimportant but makes a huge difference.

May 29, 2023

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