Harrogate Organics Company Reviews 

1,980
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Magnesium spray has been an absolute game changer for me. Helps with sciatica … and is amazing at stopping the awful leg cramps … sleep soundly now. Customer service truly amazing too.

Company replied

Rated 5 out of 5 stars

What brilliant products! I've been using the Harrogate Organics Magnesium Spray and the NMN Supplement and I must say they are both game changers! I suffer from muscle cramps and low energy level... See more

Company replied

Rated 5 out of 5 stars

Wow! The magnesium spray really is a game changer. I bought on a whim to try out, as I'd been seeing a lot of information around these types of products. To my shock, after a few days of using befo... See more

Company replied

Rated 1 out of 5 stars

Magnesium Spray - EXTREMELY poor, uncaring customer service from the company. I would not buy from this company again. I was DESPERATE and really hopeful for this product to work. It didn't. I conta... See more

Company replied

Company details

  1. Store
  2. Beauty Supply Store
  3. Fitness and Nutrition Service
  4. Flavours, Fragrances and Aroma Supplier
  5. Vitamin and Supplements Store
  6. Wellness Program

Written by the company

Harrogate Organics Company believe everyone deserves a healthy and happy life. We are on a mission to demonstrate the incredible healing powers of pure, natural and organic ingredients. We provide a blend of products that work together to help solve some of life’s problems such as sleep, stress, anxiety, fatigue and general wellbeing. Based in Harrogate, the home of wellbeing and an original spa town, we support independent business through partnerships and collaborations and champion alternative remedies to aid better living. Come and see what we do.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(1,980)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Out of this world

Out of this world product, helped so much with my sleep and joint pain, first class company and service

August 6, 2024
Unprompted review
Harrogate Organics Company logo

Reply from Harrogate Organics Company

Thank you Karen, what kind words. We are so tickled pink to read this. Thank you so much for your custom too. x

Rated 5 out of 5 stars

Amazing product!

I bought the magnesium spray for my daughter who has endometriosis and cramping. She struggles with restless legs at night and found this product to work for her very quickly. I was a big skeptical at first but it really works. It is an amazing product!

August 1, 2024
Unprompted review
Harrogate Organics Company logo

Reply from Harrogate Organics Company

Hi Karen, thank you so much for your kind review. We are so happy to hear that you are enjoying our spray. We are also so grateful for your kind custom. x

Rated 5 out of 5 stars

Magnesium Spray

Really happy with the magnesium spray, wake up a lot less through the night than have done in years, just about to start my second bottle and have passed the remainder of the last of the first one to my elderly Mother to try on her restless legs. Will be buying more. Lovely personal hand written thank you and order sprayed with amazing scent (peace) was really nice touch.

August 5, 2024
Unprompted review
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Reply from Harrogate Organics Company

Hi Lorraine, such great news! We are so happy to hear that you are enjoying our spray. Thank you also for your kind custom. x

Rated 5 out of 5 stars

Sleep much better after using spray…

Sleep much better after using spray with less waking

July 25, 2024
Harrogate Organics Company logo

Reply from Harrogate Organics Company

Hi Mrs Childs, we are so happy to hear of the benefits you have found from our spray. We hope it continues to wow. Thanks so much for your custom. x

Rated 5 out of 5 stars

Love the spay

Love the spay. Sleeping so much better thank you

July 25, 2024
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Reply from Harrogate Organics Company

Thanks so much Shirley for taking the time to leave this review for us. We are so happy to hear that your sleep has improved. x

Rated 5 out of 5 stars

Gorgeous product

Gorgeous product, beautifully wrapped and speedy delivery. Added bonus is that I've not slept as well in years. Highly recommend. Thank you so much

July 25, 2024
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Reply from Harrogate Organics Company

Thanks so much Jane we are so happy to hear that you have enjoyed the benefits of our Magnesium Spray. x

Rated 2 out of 5 stars

Received my magnesium oil spray ystdemy…

Received my magnesium oil spray ystdemy & used it last night for restless legs & stabbing pains in my feet. I've got to admit it did calm the legs where they do jump at times. The stabbing pains did calm down but after a few hours the pains were back with avengence. I'm not sure how much I should be using to the affected areas & how often. Hope the symptoms improve.

August 1, 2024
Unprompted review
Harrogate Organics Company logo

Reply from Harrogate Organics Company

Hi Bernie, we would suggest that you continue to use the spray as it is early days. We say 10-15 sprays per day for adults. Opt for the inside of the elbows and behind the knees for more targeted treatment. x

Rated 5 out of 5 stars

Magnesium oil spray that does what it says.

I have been using Magnesium oil spray for three days now. I was slightly sceptical but wanted to give it a try for my RLS . I have been unable to sleep because of it. Well day three and this is my best night ever. No kicking out, no tossing and turning and my best nights sleep in a very long time.
Also as an aside the thoughtful packaging and hand written thank you note with a beautiful Bliss fragrance on opening the box was a lovely detail that enhanced the whole experience of receiving the package.

July 20, 2024
Unprompted review
Harrogate Organics Company logo

Reply from Harrogate Organics Company

Hi Dawn, thank you so much for taking the time to write this glowing review for us. We are so pleased that our products have wowed you and helped you with your sleep. We hope you continue to enjoy our products and thanks once again for your support. x

Rated 1 out of 5 stars

Frustratingly Poor Customer Service

My second order with Harrogate however this experience could not be any more different than the first. I placed my order for a couple of items, received notice that my products would be delivered a few days later. I then received an email from them to say that they thought they may have sent me an incorrect order & when it arrives could I tell them what the order contained. They made no mention of my actual order & when this would arrive. Despite Tracing on Amazon Shipping the order never arrived. I have now sent 6 emails to them on their two contact emails addresses & a week later I have not received a single reply. To take money from customers without providing them with their order, not taken any culpability & then completely ignore any communication is beyond poor customer service. Please either send me my order or refund me for my purchases. Order No #74710.

July 11, 2024
Unprompted review
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Reply from Harrogate Organics Company

Good morning SJ, I am so sorry to hear of this. I gather that this has now been resolved, huge apologies for the confusion and we do hope you are satisfied with the outcome now. Thank you once again. x

Rated 5 out of 5 stars

Harrogate Organics always give…

Harrogate Organics always give excellent customer service and skin care products that are a delight to use and nutrition supplements that boost my wellbeing.

Great products and great service the way your package arrives with the little handwritten touch and scented makes it feel personal, just love it.

June 26, 2024
Unprompted review
Harrogate Organics Company logo

Reply from Harrogate Organics Company

Hi Cheryl, thank you so much for taking the time to leave your lovely review for us. It is very much appreciated, and we hope you continue to love our products. x

Rated 1 out of 5 stars

No good

No good, did not work for me, a waste of money, after using the spray for several days, it had the opposite to me longer to get to sleep. In reply to your response, yes one should give it more time to help sleep. The problem is which you fail to grasp, is it had the opposite effect took me much longer to sleep, im not going to bed and not sleeping because a product is making me getting to sleep much longer, in simple terms the product is making my sleep worse.

July 8, 2024
Unprompted review
Harrogate Organics Company logo

Reply from Harrogate Organics Company

Dear Alan, we are a little bit concerned that you haven’t given this an opportunity to really work considering your delivery only shows as delivered two days ago. Negative reviews are obviously very harmful for young businesses trying to grow in particular ones that are genuinely trying to do well by people And if given the opportunity to respond directly to any concerns customers may have may have been able to help further.
Regards
Harrogate Organics

Rated 5 out of 5 stars

Spray does what it says on the tin

The spray is nice as not fragranced and definitely gives some comfort to the joint pain I experience. I have slept much better since receiving the spray. I am monitoring as only had for a week but so far, so good!

June 24, 2024
Harrogate Organics Company logo

Reply from Harrogate Organics Company

Wonderful Molly, thank you so much for leaving us this review, we are so pleased to hear of the benefits you are finding with our spray. x

Rated 5 out of 5 stars

Item arrived on time

Item arrived on time. Great communication.
Haven't noticed any improvement with my sleep yet, but still early days.

June 24, 2024
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Reply from Harrogate Organics Company

Hi Dawn, thank you for taking the time to review us. We are so happy to hear you've enjoyed your experience with us. We hope your sleep starts to improve imminently. x

Rated 5 out of 5 stars

This is my fourth order and I…

This is my fourth order and I introduced it to my family who love it and have found it so helpful . My husband and I use it every night for aching joints and it works beautifully !

June 24, 2024
Harrogate Organics Company logo

Reply from Harrogate Organics Company

Hi Beverley thank you so much for taking the time to leave this glowing review for us, it really does mean so much to us. x

Rated 5 out of 5 stars

At last I've got my sensitive magnesium…

At last I've got my sensitive magnesium spray, I am so very happy and works a treat. Fab customer service, package smelt gorgeous, no problem with delivery

June 24, 2024
Harrogate Organics Company logo

Reply from Harrogate Organics Company

Hi Judy, thank you so much for your kind words. We are so happy you enjoyed your Harrogate Organics experience. x

Rated 5 out of 5 stars

This was a repeat order

This was a repeat order. Easy to order & received within a couple of days. Quick & efficient

June 24, 2024
Harrogate Organics Company logo

Reply from Harrogate Organics Company

Thank you so much for taking the time out of your day to review us. We are delighted you are happy with your purchases and our service. Have a great week! x

Rated 5 out of 5 stars

It works...

It works...
Sleeping better

June 24, 2024
Harrogate Organics Company logo

Reply from Harrogate Organics Company

Thank you for your kind review. We are so happy that you have found us and hope you continue to enjoy restful night's sleep. x

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