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Rated 5 out of 5 stars

I called into the Skipton store last weekend looking to buy a TV for my new home with some specific needs around using it for PC gaming as well as TV viewing. I had a couple of models in mind and t... See more

Rated 5 out of 5 stars

2 days before Christmas & my parents living room gas fire has packed up - despite Gas Engineers visit yesterday after waiting a week for him to fit in a 90 & 85 years old couple Harry Garlick's save... See more

Rated 5 out of 5 stars

Our washing machine died the day before our holiday! On return we went into the Clitheroe branch having done our research. They were so so helpful. We were wanting a particular program on the washi... See more

Company replied

Rated 5 out of 5 stars

Amazing service yet again for Riaz at Harry Garlick Padiham branch. Purchased my latest tv (SAMSUNG 65 INCH NEQ QLED TV) already had previously purchased full SONUS sound system) and 2 previous TV’s... See more

Company replied

Company details

  1. Electrical Supply Store

Written by the company

Established since 1952, Harry Garlick Limited We are an independent electrical retailer that has been serving the people of East Lancashire and North Yorkshire over 70 years. We pride ourselves on excellent service, and expert advice, making the purchasing process a joy. Specialising in, LED and OLED TV, we also sell everything for the home including Cookers, Ovens, Washers, Dryers, Dishwashers, Hi Fi, and pretty much anything with a plug on!


Contact info

4.8

Excellent

TrustScore 5 out of 5

177 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Tumble Dryer Purchase

I needed a new tumble dryer ASAP as ours had broken.. I contacted Harry Garlicks to see what they could offer (Friday lunchtime), by Saturday lunchtime I had a brand new tumble dryer and the one I wanted at my home. Delivered by 9am too! Amazing service, thankyou so much for your help and 5* service! Shop local! :)

July 1, 2023
Unprompted review
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Reply from Harry Garlick

Hi Jakki, I am glad we did a great job, and got your dryer delivered in quick time. I wish everybody did Shop Local!! :)

Rated 5 out of 5 stars

Exceptional service

Went into the Clitheroe store looking for a fridge freezer and came out with a TV! We did actually want to upgrade our TV anyway, however there was no hard sell.
We got a great deal but the sound on the TV kept cutting out for a fraction of a second every so often. No problem for the staff, they got our aerial checked which was OK, sent someone to do a factory reset and then lent us 2 different makes of TV to check if the problem was with the TV.
Turned out it was that particular make of TV but we are so happy with the picture that we have stuck with it.
We can not rate the service highly enough and will definitely be back to buy our fridge freezer.
Thank you.

March 30, 2023
Unprompted review
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Reply from Harry Garlick

Thanks for taking time to let people know that we offer an exceptional service and give us a 5 star review, it is much appreciated.

Rated 5 out of 5 stars

Harry Garlick Clitheroe Lancs.

I have previously been into the Clitheroe shop for a new Panasonic remote for my TV. The gentleman cleaned the original one for me and said it may be OK for a short while. which it was. I've visited the shop today to order a new remote and received great service with a replacement. Thankyou

June 23, 2023
Unprompted review
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Reply from Harry Garlick

Thanks for your 5 star review

Rated 5 out of 5 stars

Outstanding

Called in today with problems with tv remote and the guy went out of his way to disassemble it and fix it rather than sell me a new one demonstrating both expertise and customer service.

June 22, 2023
Unprompted review
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Reply from Harry Garlick

Thanks for taking the time to sing our praises :)

Rated 5 out of 5 stars

Bought a TV from Padiham. No hard sell.

Bought a TV from Padiham. Polite and helpful staff. No hard sell, which I like. Shown all the telly's in the shop. Knowledgeable staff. Have used the shop before, will use again. Installation charge £40.
Bit of a faff registering the 5 year guarantee on line when TV was in my home.
Constructive comment number 1, website required again :-)
Constructive comment number 2. Maybe they could register the 5 year guarantee for the customer ? ? ?
Best part of experience, no hard sell, no upselling.
5 stars from me :-)

June 12, 2023
Unprompted review
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Reply from Harry Garlick

Hi Franc, thanks for your 5 star review. Also Website is now up and running!! :)

Rated 5 out of 5 stars

Ordered a washer from the Clitheroe…

Ordered a washer from the Clitheroe store. Ordered on Tuesday and delivered today. Great advice, excellent service from Lee and Martin who fit it in. 10 out of 10 all round. Well done Garlicks

June 1, 2023
Unprompted review
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Reply from Harry Garlick

Thanks for your review Grace, glad to hear the Install team are doing a great job!

Rated 5 out of 5 stars

exceptional service and after sales help

Having used HarryGarlick on several occasions over the last 35years ago and keen to discus the purchase of a new 50" Samsung OLED TV I made contact with James from the Barnoldswick branch and we obtained a good purchase price aranging for delivery and instalation a few days later.
The instalation team arrived on time and quickly undertook the removal of our old 40"Samsung and installed the new 50" smart TV and other peripherals
They were done and dusted in double quick time and removed all the small elements of packaging and other bits.
Folowing the instalation on several occasions I needed to contact the staff of the "Barlick"branch. On each occasaion the staff were very helpfull.
Overall I give top marks for price, service, instalation, helpfullness and quick response to all my questions.
Even better service than the late 80 and 20s. Indeed exceptional service is the phrase that springs to mind

March 30, 2023
Unprompted review
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Reply from Harry Garlick

Thanks for supporting us over all those years Robin, and I'm happy to hear we are still meeting your expectations.

Rated 5 out of 5 stars

Very good experience

Went in to buy a Samsung TV at the clitheroe store, I already knew which model I wanted and they were able to quickly search it up and see if any of their stores had one, luckily there was 1 available and was a lot cheaper than buying directly from Samsung. Site check and installation was booked for the next week and both visits were quick and professional and they were able to wall mount the TV with no issues.

May 25, 2023
Unprompted review
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Reply from Harry Garlick

Thanks for your 5 star review Sam, much appreciated.

Rated 5 out of 5 stars

Excellence

I've been regular customer of Harry Garlick for over 25 years. Their service has always been exemplary. They are always responsive to their customers, generous, courteous, helpful and everything is on time. Their goods are of quality and not at all expensive. A great local family business.

May 23, 2023
Unprompted review
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Reply from Harry Garlick

Thanks Michelle for your support over all these years, and thanks for your review, its much appreciated.

Rated 5 out of 5 stars

Local caring business

I was given fabulous advice on choosing a fridge/ freezer for use in my garage. And then the delivery was fast and the delivery men were very helpful.
It’s so lovely to be able to use a local caring business.

May 17, 2023
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Hi Debbie thanks for this great review

Rated 5 out of 5 stars

Excellent advice, service and installation

From first contact with Andy in the Clitheroe shop the service has been excellent. Andy patiently explained the difference between the TV options and gave us time to consider the different TV specifications with no pressure. We wanted a wall mounted TV so two very friendly chaps were sent out to survey and then advised what I needed to do to ensure the wall mounting was successful. The same chaps came back a week later and mounted it on the wall and showed me how to use the new TV. Overall I am totally happy with every aspect of the service provided and the prices are competitive. Thanks all

May 18, 2023
Unprompted review
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Reply from Harry Garlick

Thanks Peter for taking the time out to leave such a great review.

Rated 5 out of 5 stars

the Harry garlick experience…

I have purchased fridge freezer and a tumble dryer . I always when possible buy local . I ordered a new washing machine from Harry Garlick . The machine arrived on time with \Lee and Martin , who plumbed the machine in . I have problems with my eyesight and asked Lee and Martin if they would be kind enough to explain about how the washer worked . They were superb , when they left I felt comfortable about operating the washer . Thanks Lee and Martin , will recommend Harry Garlick to my family and friends

May 16, 2023
Unprompted review
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Reply from Harry Garlick

Thanks for your 5 star review, it is much appreciated

Rated 5 out of 5 stars

Excellent Padiham store

Both staff at the Padiham store were knowledgable, helpful and kind whilst allowing us time and space to decide what we wanted to buy. The prices seem to be competitive and I would certainly recommend this shop to anyone rather than an impersonal large store.

April 25, 2023
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Thanks Christine for taking the time to post this 5 star review :)

Rated 5 out of 5 stars

Excellent Service in Clitheroe Store

The guys in the Clitheroe store really took their time to recommend a smart TV and let me compare picture and sound qualities. Free delivery and price matched with the biggest media retailer.

April 21, 2023
Unprompted review
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Reply from Harry Garlick

Thanks Eva for taking the time to post this 5 star review :)

Rated 5 out of 5 stars

I wanted to upgrade my current tv and…

I wanted to upgrade my current tv and Paul spent some time explaining what was available. There was no heavy selling and I found what I wanted. Delivery was arranged and I received a phone call shortly before they arrived to confirm.
The two delivery men where very pleasant (even took their shoes off) .
Very pleased with everything.

April 21, 2023
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Thanks Christine for taking the time to post this 5 star review :)

Rated 5 out of 5 stars

Excellent service and no fuss when…

Excellent service and no fuss when making my purchase.
I went in to buy a fridge freezer and I was exceptionally happy with what I bought.
The fridge freezer has a larger capacity and was cheaper than what I had found on the Internet.
Thank you for the service Andy.

April 22, 2023
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Thanks Nigel for taking the time to post this 5 star review :)

Rated 5 out of 5 stars

Excellent service

Excellent service and advice received from Andy and everyone seen from start to finish at the Clitheroe shop. Very knowledgeable and helpful about our purchase and would highly recommend. Felt like we were in safe hands.

April 18, 2023
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Thanks Keith for taking the time to post this 5 star review :)

Rated 5 out of 5 stars

Excellent service

Excellent service. Both staff members are friendly, helpful and very knowledgeable about their products. We’ve recently bought 3 items and can’t fault the products or the experience. Thankyou

March 28, 2023
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Thanks Caroline for taking the time to post this 5 star review :)

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. Andy was so helpful and nothing was too much trouble. Would recommend 100%. Very knowledgeable and friendly. A great shopping experience in the centre of Clitheroe. Would recommend to anyone and everyone.

April 18, 2023
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Thanks Dawn for taking the time to post this 5 star review :)

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