Harts Nursery Reviews 

235
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company, appreciating their wonderful offerings. Customers consistently praise the exceptional quality of the bulbs and corms, noting strong plant growth, wonderful blooms, and professional packaging that keeps everything completely secure. People also highlight the exceptionally fast shipping times, very helpful communication regarding order updates, and overall top-tier professional service. Some reviewers were not happy with occasional complications or minor concerns regarding the overall delivery process and transit handling. Buyers also pointed out that managing courier logistics or tracking shipments sometimes required extra patience before packages successfully reached their final destination.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the exceptional quality, size,... See more

Quality

Customers had positive experiences with quality, expressing overall delight with the exceptional size and... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders arrive promptly and as planned.... See more

Order

People report positive experiences with order processes, highlighting brilliant service from ordering to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Impressed by the display at the Harrogate Spring Flower Show we purchased some bulbs and have been absolutely delighted with them. Strong growth and a fabulous display of blooms we will be ordering mo... See more

Company replied

Rated 5 out of 5 stars

I decided to have a bigonia display last season and just randomly came across Harts. How lucky I was. It proved that I had made a great choice. I am enlarging my bigonia displays for next year so kn... See more

Company replied

Rated 5 out of 5 stars

The bulbs I have ordered in the past were of superb quality, were packaged in recyclable products, arrived at the most suitable time for planting, and produced beautiful plants. I ordered more and wa... See more

Company replied

Rated 5 out of 5 stars

Prices look competitive anyway, but that misses the outstanding quality of the products (lilies and gladioli in this case). Delivery was very quick. I’ve previously purchased product from this company... See more

Company replied


Company details

  1. Plant Nursery
  2. Seed Supplier

Information provided by various external sources

Harts Nursery is a 3rd generation, family-run nursery based in East Cheshire, UK. We have achieved many Gold Medals throughout our years of exhibiting and 15 Gold Medals at the world-famous RHS Chelsea Flower Show for our colourful Lily displays. We pride ourselves on supplying top quality and top size bulbs for your gardens.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

235 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(235)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a problem with the delivery …

Had a problem with the delivery company, but Harts Nursery responded immediately and were extremely helpful.
Bulbs are great too!

September 21, 2025
Unprompted review
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Reply from Harts Nursery

Thank you for your review! It’s wonderful to hear you’re pleased with your order – happy gardening! Sorry for any trouble you experienced with the delivery side of things.

Rated 5 out of 5 stars

They were a great success both in a…

They were a great success both in a large tub and in two smaller ones
They were much admired.

September 20, 2025
Unprompted review
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Reply from Harts Nursery

We truly appreciate your feedback. So pleased everything went smoothly and you’re happy with your plants.

Rated 5 out of 5 stars

Excellent quality

The Knifophia Alcatraz I received were strong, very generous-sized bareroots which grew on successfully into excellent plants. I would highly recommend Harts.

February 14, 2025
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Reply from Harts Nursery

Thank you for your lovely comments! It means a lot to us that you’re satisfied with your order.

Rated 4 out of 5 stars

Sent wrong bulbs

I purchased four non pollen lily bulbs. Grew very healthy and lovely. However, apart from one, they had pollen and I had two white when I only ordered one. I explained this to customer services with photos and they accused me of trying to con them. I like to support family businesses and felt very insulted. They then stopped replying to my emails. The quality of the bulbs was excellent but not what I ordered and customer services was appalling.
UPDATE: I was contacted by Harts who apologised for the bad service and wanted to resolve my issues. Harts couldnt have been more helpful and sent me replacement bulbs to my choice. The bad experience was in 2021 and going by how my complaint was handled this time in 2025, it is like a different company. (I took a long time to write the review).
The quality of the bulbs are excellent. I moved house and rather neglected my bulbs in a pot but they still came up looking wonderful. I understand now that climatic conditions can revert pollen free flowers so that issue is sorted. Thank you Harts. Highly recommended.

July 26, 2025
Unprompted review
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Reply from Harts Nursery

Dear Eloise,

Thank you for taking the time to leave us a review — I’m genuinely sorry to hear about your disappointing experience.

I’ve looked into our records but unfortunately haven’t been able to find any previous correspondence or photos regarding this issue. I completely understand how frustrating that must be, especially if you felt unheard or dismissed when you tried to resolve the problem. That’s absolutely not how we ever want our customers to feel, and I’m very sorry you were left with that impression.

As a family-run business, we take great pride in the quality of our bulbs and our customer care, so it’s deeply upsetting to know you felt let down — particularly when you've made the effort to support us. I'm truly sorry this has been your experience.

We’d love the opportunity to put things right if you're open to it. If you still have the photos or order details to hand, please do send them over, and we’ll do everything we can to resolve this properly for you.

Thank you again for your feedback — even when it’s difficult to hear, it helps us do better.

Wishing you all the best in your garden,
Warm regards,
Harts Nursery

Rated 5 out of 5 stars

Received 3 packets of top quality…

Received 3 packets of top quality oriental lily bulbs, large and firm, bursting with life, planted out in ericaceous soil in pots and fed and watered them well, oh, how beautiful are these blooms! Stunning striped candy cane blooms, amazing darkest Ruby red, beautiful delicate pink, they have surpassed all my expectations and won at 2 shows, even decorated the church. Well done Harts nursery, they have done you proud. And they were even competitive on price, I may have to order more next year, 40 lilies are not enough....

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Best Lilies I Have Grown

As a new customer to Harts lilies I have been so impressed by my order this year. Strong upright healthy plants with fantastic flower head have given a stunning display in my garden. The best lilies I have grown by far! I look forward to placing my next order. Thank you Harts.

July 21, 2025
Unprompted review
Rated 4 out of 5 stars

The lilies are great but the weather…

The lilies are great but the weather and the dreaded red beetle have not been kind to me this year

January 7, 2025
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Reply from Harts Nursery

Thank you so much for your lovely review – we're really glad to hear you're happy with the lilies, even if the weather and those pesky red lily beetles have made things tricky this season! They can certainly be a challenge, especially when the weather isn’t on your side. If you ever need any tips on how to deter them or protect your plants, feel free to get in touch – we’re always happy to help. Wishing you better luck (and better weather!) next season!

Rated 5 out of 5 stars

Super lillies

Bought lilies from Southport show last autumn, voodoo lily was spectacular, several other types are flowering now enormous blooms,& very healthy.Have ordered before and always been impressed with quality & price.

July 5, 2025
Unprompted review
Rated 1 out of 5 stars

Lily bulbs failed the second year

I ordered some rose lily bulbs last ear and they flowered I stored them the way I always store my lilies and none of them came back this year I emailed the nursery and they said I had stored them wrong they never sent instructions on how to store them they were not cheap they were £20 for 10 bulbs

June 9, 2025
Unprompted review
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Reply from Harts Nursery

Dear Shirley,

Thank you for your feedback, and we're sorry to hear you’ve been disappointed.

We’re pleased to hear that your lilies flowered beautifully in their first year, which is a clear sign they were healthy and of good quality when supplied. When lilies fail to return the following season, it’s usually due to issues with storage or aftercare which is out of our control.

Please note that cutting lilies back too short in their first year can prevent them from storing enough energy to bloom again the next. Likewise, if bulbs are removed from the soil and left to dry out, they can become non-viable. Lilies need to remain in soil or be kept in moist, cool conditions during dormancy to ensure their return.

All of our orders are sent with full Planting and Care Instructions, and we also provide further advice on our website. We're always happy to help with aftercare questions and wish you'd reached out before storing the bulbs so we could have advised at the time.

We value your custom and hope you'll consider giving lilies another try—with the right aftercare, they really can thrive for many years.

Warm regards,
Victoria Hart

Rated 5 out of 5 stars

Good communication,fast delivery and…

Good communication,fast delivery and all the dahlias are coming on a treat. Will definitely use again.

November 17, 2024
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Reply from Harts Nursery

Thank you so much for your lovely review! We're thrilled to hear you had a great experience, and we truly appreciate your support. We hope your garden is full of colour and joy.

Rated 5 out of 5 stars

Best bulbs

Best bulbs out of 3 companies I ordered from - same plant and at the same time of year - I wanted to compare. The bulbs were more expensive than the other companies but it is clear why. I wouldn't buy anywhere else if I had the choice

November 16, 2024
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Reply from Harts Nursery

Thanks so much for taking the time to leave a review! We're so pleased to hear you’re happy with your bulbs. Wishing you a blooming brilliant season ahead—do tag us in any photos, we’d love to see how your garden grows!

Rated 5 out of 5 stars

Excelllent service

Excelllent service: explanation given for possible delay...the peony I ordered was a gift: it was delivered carefully and niece is delighted with gift.

April 29, 2025
Unprompted review
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Reply from Harts Nursery

Thank you! We’re so glad you’re pleased and really appreciate your kind words. Enjoy your flowers!

Rated 5 out of 5 stars

Great bulbs and corms

Great bulbs and corms. Dahlia bulb was plump, healthy and a good size. Corms were a good size also. Good info cards for each plant type. Quick delivery.

April 10, 2025
Unprompted review
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Reply from Harts Nursery

What a wonderful review—thank you! We're delighted that you're happy with your order and hope your blooms bring you lots of joy this summer. Don’t forget to follow us on Instagram and share your garden pictures—we love seeing them!

Rated 5 out of 5 stars

I have made many purchases over several…

I have made many purchases over several years, online and at various shows and have always been satisfied with the products and service.

October 12, 2024
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Reply from Harts Nursery

Thank you for your positive feedback. It means a lot to our team to know our products and service are appreciated. We're always here if you need planting advice or help choosing your next favourites!

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