Harvestbundle Reviews 

60
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

This web address has now been taken over by foreign scammers!! AVOID LIKE THE PLAGUE!! I received an email from this domain, saying it had been a year since I last placed an order. I HAVE NEVER pla... See more

Rated 3 out of 5 stars

We ordered the Black Pudding Sausages as we love them and have been searching for some for ages. However, when these ones were cooked, they had shrunk quite a lot. They tasted ok - but our overall con... See more

Company replied

Rated 1 out of 5 stars

Ordered some items but it did not give me a date of any kind. I had to query it because as I ordered on the Tuesday I needed it in the next 6 days which I thought was decent enough a time lapse. Got... See more

Company replied

Rated 5 out of 5 stars

Fresh food delivered straight from the farmers door to mine. HUGE selection from cheese to beer to ribeye. Really unique to know so much about the farmer and their sustainable farming techniques. Can... See more

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Online Farmers Market. Bringing the people that grow your food to your doorstep - Know your farmer. Great Quality & Taste.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

60 reviews

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2.3

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(60)

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Rated 1 out of 5 stars

This web address has now been taken…

This web address has now been taken over by foreign scammers!! AVOID LIKE THE PLAGUE!!

I received an email from this domain, saying it had been a year since I last placed an order. I HAVE NEVER placed anything with this website. Beware... if you receive an email like this, report it as spam, block it and dont click on any links!! I went to my browser and searched this web address. It now points to some sort of porn site likely loaded with malware

February 16, 2025
Unprompted review
Rated 1 out of 5 stars

Totally unreliable

Ordered some items but it did not give me a date of any kind. I had to query it because as I ordered on the Tuesday I needed it in the next 6 days which I thought was decent enough a time lapse. Got a message saying the farmer would not be able to deliver for at least 8 days. Would I want a refund ? I said yes and then no more communications for days. Fortunately I had paid via PayPal so I knew I was safe. I started a dispute. Finally a week later ( a day from escalating complaint time line) I got refund. The reason given was that the wifi had stopped working in Africa... no me neither. Either this is run by a Congo mercenary or a globe trotter on his own or it is the best excuse I have ever been given. Could never use this again. People need dates at point of purchase. Most will wait a few days but in this age of internet buying 9 or 10 days to get fresh produce is not the way forward. And to have just one person at the helm communication wise is even worse. Beware.
UPDATE AFTER REPLY: Loving the way it is all the punters fault Ben. Not giving a date, not being able to communicate in about TEN DAYS, giving a silly reason of being out of WiFi in Africa has nothing to do with the plight of society. Fairly certain you didn't get to Africa in a row boat and that your faraway trip will have one helluva carbon print! Get a better platform, keep paying customers informed. That will be a start.

January 10, 2023
Unprompted review
Harvestbundle logo

Reply from Harvestbundle

Hi Laurent,
Thank you for your review. I can not change your experience of using our platform. Apologies. We can though work on trying to improve customers understanding. Taken onboard.
In your message - You highlight exactly what is wrong with our society. We have become so far removed from Agriculture and so impatient and instantaneous. No wonder the rise of the supermarket and battery system farms. Farming systems have turned into a monster to fuel the ever growing never satisfied society we see today.
I apologise that you have little knowledge or appreciation to those working in the most important job in the world - farming. I set up Harvest Bundle to try promote small artisan farmers who produce and grow on a farming system that looks after its environment whilst also producing fantastic produce. As a result of this, we can not compete with Amazon Fresh and Ocado et al. We don't want to either.
You also show a real lack of appreciation for someone trying to help change the downward spiral of our food habits, and one who also ventured out into the hard world of entrepreneurship. If you know of any entrepreneurs, they will tell you it is not easy, it is rewarding but most of time one is up against it, with a lot of negative people in ones path. I would love to have a team of enthusiastic employees behind me striving to change the world...but alas, its just me and I am slowly losing faith in society and thinking whats the point in trying. I might as well and go get another non-job and become a slave for money and wait until a state pension and leave no legacy for those coming behind. I was in Africa to look at farming systems and I had no wifi.
So, I take your comments onboard - I will improve messaging throughout the process, I always like to improve.
On on
Ben

Rated 5 out of 5 stars

Excellent quality food

Excellent quality food, as always, packaged with care, and loads of choice. Many thanks!

July 19, 2022
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Reply from Harvestbundle

thank you for your kind words!

Rated 5 out of 5 stars

Quick & easy to use.

Quick, easy to use & great quality product - in this case the Christmas turkey!

January 18, 2022
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Reply from Harvestbundle

Great to hear! Thank you for your message, it means a lot. x

Rated 5 out of 5 stars

Great service.quick delivery

Great service.quick delivery. Excellent produce

January 3, 2022
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Reply from Harvestbundle

Thank you, we really appreciate it and we look forward to serving you again soon, Happy New Year.

Rated 3 out of 5 stars

Somewhat disappointing

We ordered the Black Pudding Sausages as we love them and have been searching for some for ages. However, when these ones were cooked, they had shrunk quite a lot. They tasted ok - but our overall conclusion was that they were sadly disappointing.

November 18, 2021
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Reply from Harvestbundle

Hi Robert, thank you for the useful feedback. We are evaluating them again as a result of your experience. They were absolutely delicious in previous trials. If you are interested in an amazing sausages, Huntsham Court Farm does some amazing traditional sausages.

Rated 2 out of 5 stars

I had high expectations of service from…

I had high expectations of service from harvest bundle - because the company USP has to be that the customer service will exceed going direct to the same suppliers that the portal offers. I placed one order with items spanning three different suppliers and immediately received an auto order acknowledgement. That was the last point at which the service support was as expected. For sure the goods all arrived and they were fabulous, but there were delays on all of at least a week and no communication before delivery from either the portal, the suppliers nor their couriers - the items arrived beautifully packaged and in great condition - but only FOLLOWING each delivery did we receive a message from the portal that their suppliers were all really busy and that soon we would be receiving the order. I have ordered independently from two of the three suppliers previously and their own customer service was far better. I am guessing that the supplier sees Harvest Bundle as their customer and not the end-user in this instance and so their communication is with Harvest Bundle. I wrote to harvest bundle to give feedback - but again response was over a week, I am now left keen to see Harvest Bundle work as a concept - the idea of an ethical farming portal with suppliers of excellent quality is a good one - but I am left torn between ordering again nd seeing if service has improved or buying once again directly from the same suppliers. As a fledgling company attention needs to be given to a really polished communication from order to delivery and the end customer needs to be seen by all as the customer who needs communication love ! There is no excuse these days for Couriers not to pre announce that they are delivering food and giving a time-slot !

November 1, 2021
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Reply from Harvestbundle

Hi Chris, Thank you for your honest opinion. We accept these points raised. In your circumstance its difficult for you to see the bigger picture of what we are creating here. We are in the midst of proving the concept in order to scale. We are well aware of the weak communication lines, but this is down to the seller not using the portal properly. So its part of our seller education programme to get it flowing better but also part of our technological build out to make it easier for them to use. We are in the process of raising finance to facilitate this, so we are very much in transition with all our resources focusing on this for the time being.

We had an amazing track record last year in the midst of the COVID crisis and you will see the many glowing reviews.

We are pleased that the produce arrived brilliantly and tasted good as this is our top priority and apologies for the lack of communication/late from our end, we will sort it.

Rated 5 out of 5 stars

Capon

Staff very helpful, the bird i ordered was delivered as promised. It was great quality, succulent and enjoyed by all the family. Would highly recommend.

May 9, 2021
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Reply from Harvestbundle

Thank you Gail, we really appreciate the feedback - you are very kind x

Rated 5 out of 5 stars

Fantastic choice and good value

Website easy to use, great choice of suppliers and produce. Deliveries were on time and well packaged. Produce was fantastic, great value.

April 1, 2021
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Reply from Harvestbundle

Thank you Paul for taking the time to give us a reference, really kind. Glad you are enjoying using the marketplace.

Rated 5 out of 5 stars

Always real food

Always real food, delicious and different.

February 17, 2021
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Reply from Harvestbundle

Thank you for the support and review. Really kind and thoughtful.

Rated 5 out of 5 stars

Unique 'online' farmers market!

Fresh food delivered straight from the farmers door to mine. HUGE selection from cheese to beer to ribeye. Really unique to know so much about the farmer and their sustainable farming techniques. Can chose local farmers too....highly recommend.

February 12, 2021
Unprompted review

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