Harvey Baker Solicitors Reviews 368

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is frequently described as excellent, with consumers noting the efficiency and ease of their overall experience, including prompt responses and a smooth user experience, often facilitated by an easy-to-use online portal. However, some customers also noted that the telephone support team occasionally lacked flexibility, with interactions sometimes feeling impersonal due to strict scripts or a lack of discretion.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the efficiency, professionalism, and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

User experience

Customers consistently note positive experiences with the user experience. Reviewers praise the ease of use... See more

Response time

Reviewers highlight the positive aspects of response time, consistently praising the communication, speed,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting clear, concise, and professional... See more

Based on these reviews

Rated 5 out of 5 stars

I had a fantastic experience working with Harvey Baker Solicitors when buying my first home. As a first-time buyer, the process felt overwhelming at times, but they guided me through every step with... See more

Rated 5 out of 5 stars

As first time buyers, we couldn’t recommend Harvey Baker Solicitors enough! The whole process was smooth from start to finish, and the use of the app was incredible. We never once had to chase/p... See more

Rated 5 out of 5 stars

We used Harvey Baker for both the sell and purchase of our properties. From the outset the process has been simple, communication excellent and emails answered promptly and with courtesy. We found... See more

Rated 5 out of 5 stars

Fantastic from start to finish. Prompt messages and replies to all queries. The use of the legalCM app makes communication and uploading of documents extremely easy, 100% better than the old school p... See more

Rated 5 out of 5 stars

All communication was done via an app and email therefore eliminating the need to travel to an office to sign documents, this not only saves you time but you can also keep track of how things are prog... See more

Rated 5 out of 5 stars

The portal keeps you fully informed each step of the way, initially takes a little getting used to when navigating on your phone, easier on a computer (however that could just be my age 56!). Once I... See more

Rated 5 out of 5 stars

We had Harvey Baker take care of our remortgage for us and were looked after by Tom and Olivia. Communication was excellent and although the portal is the preferred method ( where you can track the p... See more

Rated 5 out of 5 stars

It was a really positive to work with Harvey Baker, during the purchase and sale process. Samuel was extremely efficient from start to finish, which was great to track the progress via the Legal app... See more

Rated 5 out of 5 stars

We had Luke from Harvey Baker as our solicitor as we were purchasing our house. Luke was nothing short of prompt, thorough and professional. We would 100% use their services again, smooth sailing for... See more

Rated 5 out of 5 stars

I recently completed my remortgage with Harvey Baker and was thoroughly impressed with the service from start to finish. The online portal made it easy to track progress and stay informed at every sta... See more

Rated 5 out of 5 stars

Thank you for your support throughout my house purchase. You were very communicative, easy to reach, and always kept me updated. Everything in the app was clear and up to date, which made the process... See more

Rated 5 out of 5 stars

Harvey Baker were excellent in dealing with my mother's house sale. We were kept well informed throughout the whole process mainly through the portal which was great. All the staff were friendly and... See more

Rated 5 out of 5 stars

would like to express my sincere gratitude to Harvey Baker Solicitors for their support and guidance throughout our case. The team was honest, professional, and always approachable. They explai... See more

Rated 5 out of 5 stars

Great experience for our conveyancing. We used Harvey Baker to facilitate buying out the help to buy element of our house. Great communications from the beginning and kept well up to date with the pro... See more

Rated 5 out of 5 stars

I looked at reviews when choosing a solicitor to deal with a remortgage and house purchase and decided on Harvey Baker. My experience with them has been great. Both matters dealt with seamlessly. Comm... See more

Rated 5 out of 5 stars

My experience with Harvey Baker Solicitors was great. They were very diligent and efficient, despite my buyers solicitors being difficult to work with. Everything was dealt with through the app which... See more

Rated 5 out of 5 stars

I have used many solicitors in the past but this is the best experience so far in terms of communication, speed and clarity. We managed to complete the purchase within 2 months. I highly recommend Nat... See more

Rated 5 out of 5 stars

The solicitor I had was very patient and very helpful. Im sure it’s known by a couple people that work in Harvey baker, I am terrible with responding to emails and searching for documents to sign. I’... See more

Rated 5 out of 5 stars

We had a fantastic experience with Harvey Baker during our recent house purchase. The entire process was handled with professionalism, clear communication, and impressive responsiveness. One of... See more

Rated 5 out of 5 stars

I had a great experience working with Helen and others at Harvey Baker on my recent property purchase. The app provided clarity about the steps involved in the conveyancing process and I found it very... See more

Rated 5 out of 5 stars

The team from Harvey baker were fantastic. We were recommended them from a friend and they did not disappoint. Very thorough and very professional. Kept informed at every stage.

Rated 5 out of 5 stars

Great communication throughout our house move and dealt with all queries promptly and efficiently. Very happy with the service provided and the high level of support offered

Rated 5 out of 5 stars

I would like to sincerely thank you for your assistance in the process of purchasing my first home in the UK. Your professional service and support were invaluable to me. Thanks to you, I was able to... See more

Rated 5 out of 5 stars

It has been a wonderful experience. The communication and the pace they did the work was good. Tom was calming voice and his communication was the best. Will definitely recommend and will go back to... See more

Rated 5 out of 5 stars

Jon was nothing short of outstanding - he responded to every question I had extremely quickly (the vast majority within the same day) and made the entire process as easy as possible. I’d recommen... See more

Rated 5 out of 5 stars

Their staff’s conduct, regular communication and professionalism are second to none. The application gives regular and accurate notifications and a timeline of tasks that was strictly adhered to. Expe... See more

Rated 5 out of 5 stars

Thomas and his team are excellent to deal with. They handled my sale and purchase both promptly and efficiently. I was very impressed and I’ve passed their details onto friends and family already.

Rated 5 out of 5 stars

I really couldnt fault Harvey Baker throughout a Sale and Purchase. They were amazing at keeping me up to date and being as efficient as possible even in difficult circumstances. Everything explained... See more

Rated 5 out of 5 stars

Very professional company that asked all of the right questions and kept me updated every step of the way. Highly recommend them and would use them again.

Rated 5 out of 5 stars

We had a very positive experience with Harvey Baker Solicitors during the purchase of our first property in the UK. As first-time buyers, the process could have been overwhelming, but Sam and his... See more

Rated 5 out of 5 stars

Very good experience dealing with Helen and Gareth on the purchase of a new house. They have been very efficient and responsive throughout.

Rated 5 out of 5 stars

Truly outstanding company and service. I would happily recommend them to anyone. Victoria helped me with a very tricky property purchase and she was exceptional. Unfailingly professional, efficient, p... See more

Rated 5 out of 5 stars

Unbelievably efficient and organised, any queries had were awnserd promptly and with confidence. Extremely friendly wile still maintaining a professional stance Really put my mind and worries at ea... See more

Rated 5 out of 5 stars

5 stars! Friendly, efficient and reliable! Highly recommend. Couldn’t have ask for a better experience, thank you to Luke’s team

Rated 5 out of 5 stars

Really smooth process working with the team at Harvey Baker. Kept informed throughout the journey and the LegalCM app is fantastic for checking for updates

Rated 5 out of 5 stars

Natasha and the team were very professional, organised and helpful during the buying a new home process. We were pleased with how quickly they handled everything and the level of communication was alw... See more

Rated 5 out of 5 stars

I cannot recommend Harvey Baker enough as a solicitor. Jonathan and his team were exceptional from start to finish on what ended up being an incredibly difficult purchase journey for us. We lost 2 hou... See more

Rated 5 out of 5 stars

Was not sure about using an online solicitor at first to sell my house, however I was pleasantly surprised as they made the experience so easy. Definitely would recommend.

Rated 5 out of 5 stars

My experience with Harvey Baker was fantastic. The process was super smooth and Tom was super helpful. Many thanks again Lee

Rated 5 out of 5 stars

First class service, took care of every aspect of our house sale and purchase, Tom was helpful, professional and a calming influence on what can be a very stressful chapter of ones life, highly recomm... See more

Rated 5 out of 5 stars

Victoria and Carla were amazing all the way through the journey. Couldn’t have got better people managing my case. Excellent communication and customer service. As a first time buyer I was stuck in th... See more

Rated 5 out of 5 stars

Very good communication, and completed tasks promptly. Would definitely recommend and use again. Thank you very much.

Rated 5 out of 5 stars

Very quick services from their team and very helpful with aiding through the process of getting a mortgage.

Rated 5 out of 5 stars

Outstanding service. The team was professional, communicative, and extremely helpful at every stage. My sincere thanks to Victoria and Carla for their assistance with the purchase of my flat.

Rated 5 out of 5 stars

To the Partners & Team at Harvey Baker Solicitors, I recently completed a residential purchase handled by your Mountain Ash office. Overall, I found your conveyancing service to be excellent—es... See more

Rated 5 out of 5 stars

I have recently sold a house and put a new Will in place using Harvey Baker. They have been great from start to finish. I can’t recommend using them highly enough.

Rated 5 out of 5 stars

friendly understanding patient professional clarity throughout the process put us at ease and support the flow of progress thank you

Rated 5 out of 5 stars

Very professional throughout the purchase of our property, kept us up to date with everything.

Rated 5 out of 5 stars

Great communication. The whole team were accessible and when something needed doing, it was done quickly and efficiently.

Rated 5 out of 5 stars

Excellent service from start to finish. The process was handled professionally and communication was clear and timely throughout which made for a smooth transaction. I would recommend Harvey Baker to... See more


Company details

  1. Conveyancer

Written by the company

Harvey Baker specialises in residential conveyancing. We have a very modern approach and customer satisfaction is our No.1 priority. Our easy streamlined process will help you to relax with the knowledge that our friendly team is here for you. Always contactable to help you with any questions you may have. We always answer the phone. Supporting and guiding you through with our experienced staff. Transparent service throughout. Unique, state of the art technology at the end of your fingertips. Our Client Care Packs can be sent electronically or by post. Sending documents electronically speeds up the process as we accept digital signatures. We also have mobile friendly forms which allow you to complete all our initial questionnaires on your smart phone, iPad or computer. Again, if you prefer, we can send these questionnaires through the post, to your home address.


Contact info

5.0

Excellent

TrustScore 5 out of 5

368 reviews

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Rated 5 out of 5 stars

Conveyancing

Great communication and assistance throughout conveyancing process.. very efficient with use of the LegalCm App.

September 12, 2025
Rated 5 out of 5 stars

It has been a wonderful experience

It has been a wonderful experience. The communication and the pace they did the work was good. Tom was calming voice and his communication was the best. Will definitely recommend and will go back to them should I need any help in the future.

October 31, 2025
Rated 5 out of 5 stars

Excellent

Overall, we were very pleased with how they managed our case. Communication was excellent, and the customer support was outstanding. I highly recommend them to anyone looking for a solicitor as a first-time buyer.

October 20, 2025
Rated 5 out of 5 stars

It was a really positive to work with…

It was a really positive to work with Harvey Baker, during the purchase and sale process. Samuel was extremely efficient from start to finish, which was great to track the progress via the Legal app and receiving the end of day progress updates.
We’ve already recommended HB to a number of people and couldn’t speak highly enough of the experience we had, which was noticeable compared to the rest of the chains solicitors.
Thank you!

October 23, 2025
Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish. Prompt messages and replies to all queries. The use of the legalCM app makes communication and uploading of documents extremely easy, 100% better than the old school paper methods.
Would use Harvey Baker every time from now on. Couldn’t recommend any higher

October 14, 2025
Rated 5 out of 5 stars

Excellent service from Harvey Baker Solicitors

All communication was done via an app and email therefore eliminating the need to travel to an office to sign documents, this not only saves you time but you can also keep track of how things are progressing which is great. The team at Harvey Baker were very helpful and always replied promptly. Thank you to Helen for the high standard of work as always. I would strongly recommend Harvey Baker for conveyancing work.

October 13, 2025
Rated 5 out of 5 stars

Very helpful

Thank you for your support throughout my house purchase. You were very communicative, easy to reach, and always kept me updated. Everything in the app was clear and up to date, which made the process stress-free. I really appreciated your professionalism and prompt responses. I’d happily recommend your service to others.

October 16, 2025
Rated 5 out of 5 stars

Outstanding!!!!

Unbelievably efficient and organised, any queries had were awnserd promptly and with confidence.
Extremely friendly wile still maintaining a professional stance
Really put my mind and worries at ease throughout the whole process

October 2, 2025

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