Harvey Cooper Cars Reviews 

730
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company when purchasing their vehicles. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and welcoming, ensuring that every visitor feels valued and completely at ease from the moment they arrive. Consumers often note that the entire purchasing journey is entirely straightforward and hassle-free, featuring absolutely no aggressive or high-pressure sales tactics. Buyers also deeply appreciate the immaculate condition and stunning presentation of the cars displayed in the showroom. People consistently highlight that communication remains clear, responsive, and efficient throughout every single step, making handovers exceptionally smooth and reassuring.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional and approachable... See more

Service

Consumers find service to be exceptionally positive, praising the professional, friendly, and non-pressured... See more

Product

Customers report great satisfaction and delight with the product quality. Reviewers frequently mention that... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the overall experience as smooth and... See more

User experience

People report overwhelmingly positive experiences with the user experience, describing the car-buying process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We dealt with Chris Parry, who was superb from start to finish. Excellent communication, very prompt always to respond. He was very thorough on all aspects of the purchase, explaining everything very... See more

Company replied

Rated 5 out of 5 stars

Having spent endless days and weeks trawling through Auto Trader we decided that we simply needed to focus on the right dealer who, we concluded, would naturally have the right car for us. We acted o... See more

Rated 5 out of 5 stars

Don't do many reviews but this deserves one. Just got home from a worthwhile 200 mile round trip. From first telephone contact to purchase these guys are first class. Friendly, informative... See more

Company replied

Rated 5 out of 5 stars

My experience was amazing. I am based in Germany and made contact with Nick Hall by phone. The interaction was second to none. His knowledge of the car and professional dedication to my needs were wha... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Whether you’re at Harvey Cooper Cars to buy something special or just to have a little browse, we want your experience as our customer, to be personal and leave you wanting to come back. We aim to do everything we can to make the process of buying your car as enjoyable and hassle-free as possible. We offer a wide range of carefully selected, quality, premium used cars. We take pride in being able to guide each of every one of our customers, whether new or returning, through every part of the buying and financing process making the journey of purchasing your car easy and enjoyable. Our success has come from all the staff and customers who have made Harvey Cooper Cars what it is today – and to everyone, we say thank you.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

730 reviews

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5.0

All reviews

(730)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

I dealt with Nick and Craig who were…

I dealt with Nick and Craig who were both extremely helpful and friendly without being pushy. They videoed the car for me prior to it being prepped and everything they said would be done was done as promised. The pick up and part ex went very smoothly. A very impressive and professional set up which I would highly recommend.

February 28, 2025
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Reply from Harvey Cooper Cars

Hi Graham,

Thank you for your lovely review. Nothing means more to us, then to know you are happy with your car and your experience. Both Nick and Craig really enjoyed taking care of you throughout your purchase and we would love to keep looking after you for many years to come.
Enjoy that fantastic car of yours and hopefully we will see you again soon!

Rated 5 out of 5 stars

The whole process was a pleasure

The whole process was a pleasure, from the first phone call through to emails and a couple of visits to the showroom Nick genuinely made us feel valued and welcomed! We love the car and wouldn’t hesitate to buy another from Harvey Cooper!

March 8, 2025
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Reply from Harvey Cooper Cars

Hi Garry,

Thank you for your wonderful review. Your comments about Nick and the service you received on your visit have made the whole team smile. We are delighted to hear how happy you are with your car (a stunning choice by the way) and we would love to look after you for many years to come.

The pleasure was ours and we hope to see you again soon!

Rated 5 out of 5 stars

Marc was great from start to finish

Marc was great from start to finish, accommodating me outside of normal working hours answering questions I had.

The handover was very smooth.

I have waited to write this review due to finding a few niggles with the car after having it a few days. The aftercare service at Alexandra’s prestige (their parent company) was fantastic. They happily replaced the necessary parts and provided a courtesy car whilst the work was taking place, and they had my car ready for me to collect within 24 hours. It was worth the trip just a nosy at the cars which are quite spectacular!

January 31, 2025
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Reply from Harvey Cooper Cars

Thank you so much for taking the time to leave such a thoughtful review! We truly appreciate your kind words. It's fantastic to hear that Marc provided excellent service from start to finish, and we're glad to know that the aftercare service at Alexandra's Prestige met your expectations as well.

We're also pleased that we could get your car sorted quickly and efficiently. We always strive to ensure our clients are fully satisfied, and it’s great to hear your positive feedback. We hope you continue to enjoy your car and if you ever need anything, don't hesitate to reach out!

Rated 5 out of 5 stars

Very happy with the service when…

Very happy with the service when purchasing my new car. Nick was excellent, sorted everything out for me as he said he would. 350mile round trip to pick the car up, but well worth it! Presented very well, immaculate just as Nick had promised! All I had to do was pay my deposit and sign on the finance documents! Honestly that simple! Will be my first port of call when I want to swap cars again. Thanks again, it was a pleasure buying from you guys!

February 11, 2025
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Reply from Harvey Cooper Cars

Thank you so much for your wonderful review! We’re thrilled to hear that Nick provided such excellent service and that your experience was so smooth. It’s great to know the trip was well worth it and that the car met your expectations—just as promised!

We truly appreciate your trust and are so glad to hear that buying from us was a pleasure. When you're ready for your next car, we’ll be here to help. Thanks again for choosing us!

Rated 5 out of 5 stars

Excellent Car Buying Experience

The whole process from seeing the vehicle on Autotrader , stepping into the showroom and being greeted by Jamie to taking delivery of my new vehicle was straightforward and effortless.
Nick and Craig were friendly, professional and made things very easy for me and were a pleasure to deal with.
The vehicle was well priced, immaculately presented and I was offered a fair price for my vehicle.
I received excellent service and would not hesitate in recommending Harvey Cooper Cars and would certainly use them again.

February 7, 2025
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Reply from Harvey Cooper Cars

Thank you so much for taking the time to leave such a positive review! We’re delighted to hear that the entire process—from browsing the car to taking delivery—was so straightforward and easy for you. It’s great to know that Jamie, Nick, and Craig were able to make the experience pleasant and hassle-free.

We truly appreciate your kind words and are glad you were satisfied with the pricing and presentation of your new vehicle. Your recommendation means a lot to us, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

excellent customer service

From my initial enquiry and discussions with Nick, i found the whole experience seamless right through to delivery at my home address in Scotland by Evan. I would happily recommend Harvey Cooper cars , a professional first class service

January 30, 2025
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Reply from Harvey Cooper Cars

Thank you so much for your fantastic review! We're thrilled to hear that your experience with us, from your initial enquiry with Nick to the delivery by Evan, was seamless. We truly appreciate your kind words and are so glad we could provide you with a first-class service, all the way to your home in Scotland.

Your recommendation means a lot to us, and we’re grateful for your trust. If you ever need anything in the future, don’t hesitate to reach out!

Rated 5 out of 5 stars

Warm yorkshire welcome. Cars perfect 👌

Great company warm welcome very helpful ,non pushy friendly staff (MARC you make a great brew) Car is excellent fun, in perfect condition just as advertised. Would use them again in future .

January 29, 2025
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Reply from Harvey Cooper Cars

Thank you so much for your kind review! We’re so glad to hear that you felt welcomed and well taken care of by our team. Marc will be especially pleased with the compliment on his brew!

It’s fantastic to know that your car is exactly what you were hoping for and in perfect condition. We truly appreciate your trust in us, and we’d love to help you again in the future whenever you’re ready.

Thanks again and enjoy your new car!

Rated 5 out of 5 stars

Our Model Y purchase from Harvey…

Our Model Y purchase from Harvey Coopers was very smooth and organized which ranged from getting the preliminary information about the car over email/WhatsApp to the handover process. Nick was able to answer any initial info and doubts we had before purchasing the car and even sent a recent video of the car as well. After we sorted all the paperwork/finances over the phone, we also had updates on the day of the delivery vehicle. After delivery, we were given a very good handover to get us familiar with the car as well. I am glad we went with Harvey Coopers which provided us with such a tailored service that is far better than any online platform that I could hope for.

January 18, 2025
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Reply from Harvey Cooper Cars

Thank you so much for your fantastic review! We're thrilled to hear that your experience with us was smooth and organized from start to finish. It’s great to know that Nick was able to answer all your questions and provide you with such a personalized service, including the video and regular updates.

We’re so glad you found the handover process helpful, and we truly appreciate your kind words about our service being more tailored than online platforms. We’re grateful for your trust and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Evan and Craig were great to deal with…

Evan and Craig were great to deal with and 100% reliable. Would definitely use them again

January 27, 2025
Unprompted review
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Reply from Harvey Cooper Cars

Thank you so much for your wonderful review! We're so glad to hear that Evan and Craig provided you with such reliable service. It’s great to know you had a positive experience, and we truly appreciate your trust in us.

We’d be more than happy to assist you again in the future. Thanks again for your kind words!

Rated 5 out of 5 stars

Great customer experience

Evan made the sale of our car so straightforward and was an absolute pleasure to deal with. He kept me informed of his arrival time so that I could fit the appointment in around work commitments. Thanks for proving that great customer service is still alive and well!

January 13, 2025
Unprompted review
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Reply from Harvey Cooper Cars

Thank you so much for your fantastic review! We’re thrilled to hear that Evan made the purchase process so straightforward and was a pleasure to work with. We always strive to offer excellent customer service, and it’s great to know that it made a difference in your experience.

Your kind words mean a lot to us, and we’re glad we could accommodate your schedule. If you ever need anything in the future, don’t hesitate to reach out!

Rated 5 out of 5 stars

Marc was fantastic from the first phone…

Marc was fantastic from the first phone call.
Made the whole sale Very straight forward and enjoyable. Car was presented very professionally on Handover a fantastic experience from start to finish,
Thanks chaps we will be back.

January 17, 2025
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Reply from Harvey Cooper Cars

Thank you so much for your amazing review! We’re so glad to hear that Marc made the whole process straightforward and enjoyable for you. It’s fantastic to know that the car handover went smoothly and left a lasting impression.

We truly appreciate your kind words and are looking forward to helping you again in the future. Thanks for choosing us, and we’ll be here whenever you’re ready for your next car!

Rated 3 out of 5 stars

I recently bought my Alfa Romeo Stelvio…

I recently bought my Alfa Romeo Stelvio from Harvey Cooper Cars and had a pleasant experience. From the initial enquiry, I got a good vibe from Marc who was friendly and didn't use any of the familiar sales techniques you get at main dealers. I was assured the car was in top condition and 2 weeks later I travelled from Scotland to collect the car, I was kindly collected from Harrogate train station. After a test drive, cuppa and some paperwork I had my Alfa Romeo on the road. 5 stars.

After a couple of weeks I eventually got the chance to hand-wash my car to find a gouge on a wheel had been quickly touched up rather than professionally repaired. (Hands held up, I should have looked closer on collection day however a lot of trust was given in the pre-sale) -1 star.

I sold my Audi A5 to Motorway and had to declare ALL imperfections so not to impact my valuation. I expected the same level of honesty and transparency from Harvey Cooper Cars, however, I feel this damage cover up was more Arnold Clark levels. -1 star.

After a few phonecalls and discussions (a few more than necessary) the cost of a wheel repair was covered. The cost not being my main concern, the mishandling of my trust was a greater concern.

In summary, mainly a good experience and I would buy from Harvey Cooper Cars in the future, just with a bit more caution.

December 17, 2024
Unprompted review
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Reply from Harvey Cooper Cars

Hi Brian,

Your comments mean a lot to us and we are so pleased you were happy with the service you received from Marc and the team throughout your purchase.

We took your concerns about the wheel very seriously and hope you can now enjoy every moment in your lovely car.

You were a pleasure to deal with and we would love to look after you again in the future.
Please let us know if there is anything you need and we hope to see you again, soon!

Rated 5 out of 5 stars

Excellent service

Excellent service , Evan was extremely friendly and knowledgeable- The whole process was so easy I would definitely recommend Harvey Cooper Cars.

January 21, 2025
Unprompted review
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Reply from Harvey Cooper Cars

Thank you so much for your great review! We’re thrilled to hear that Evan made the process so easy and that you had such a positive experience. Your recommendation means a lot to us, and we truly appreciate your trust in Harvey Cooper Cars.

If you ever need anything in the future, don’t hesitate to reach out!

Rated 5 out of 5 stars

Very good my review from Bangladesh

Very good my review from Bangladesh

January 14, 2025
Unprompted review
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Reply from Harvey Cooper Cars

Thank you for your message! It seems there may have been a bit of confusion. We’re grateful for your feedback, and if you’ve traveled such a long distance, we certainly hope you received excellent service. If there’s anything we can clarify or assist with, please don’t hesitate to reach out!

Rated 5 out of 5 stars

Great service buying my car and quality…

Great service buying my car and quality of the car my mustang gt 5.0 is AMAZING GOOD staff too thanks Mark

January 10, 2025
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Reply from Harvey Cooper Cars

Thank you so much for your fantastic review! We're thrilled to hear that you're loving your Mustang GT 5.0 and that you had a great experience with our team. Mark will be especially pleased to hear your feedback!

We appreciate your trust in us, and we're always here if you need anything in the future. Enjoy your new car!

Rated 5 out of 5 stars

Great experience! Highly recommend

Nice showroom and friendly staff. Purchased an Audi S5 from here. Nick was very helpful over the phone and made the experience of viewing and ease of purchase comfortable. Thanks 👍 highly recommend to visit here

January 6, 2025
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Reply from Harvey Cooper Cars

Thank you so much for your wonderful review! We’re delighted to hear that you had a great experience purchasing your Audi S5 with Nick’s help. We aim to make every step of the process as smooth and comfortable as possible, and we’re glad that you felt that way.

Your recommendation means a lot to us, and we’re always here if you need anything in the future. Thanks again for choosing us!

Rated 5 out of 5 stars

First class service

First class service, very prompt with coming for the vehicle and Evan that came to collect the vehicle was a pleasure to deal with

January 8, 2025
Unprompted review
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Reply from Harvey Cooper Cars

Thank you so much for your kind review! We’re thrilled to hear that you received first-class service and that Evan made the vehicle collection process smooth and pleasant.

We really appreciate your feedback and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Nick was a delight to deal with

Nick was a delight to deal with, knowledgable and not pushy, went through every detail of the car with me on collection,all the staff seemed really pleasant, saying good morning etc, asking if I wanted a coffee/tea.

Car was presented as should be, washed and valeted, thus didn't last long due to the weather!

I would not hesitate to use this garage again and would recommend them based on my experience, just to add, I drive over 150 miles round trip x 2 to initially view the car and then to collect it 5 days later

January 4, 2025
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Reply from Harvey Cooper Cars

Thank you so much for your thoughtful review! We’re delighted to hear that Nick and the rest of the team made your experience pleasant and hassle-free. We truly believe in providing a warm and welcoming environment for our customers, so it’s great to know that you felt well taken care of.

We really appreciate you making the 150-mile round trip to view and collect your car, and we’re so glad it was worth the journey! If you ever need anything in the future, we’d be more than happy to assist again.

Thanks again for your kind words and recommendation!

Rated 5 out of 5 stars

Amazing service and really friendly staff

Amazing service and really friendly staff. Car was presented to a really high standard
Whole experience from start to finish was great. Nick the sales staff was great and would highly recommend to anyone interested in buying a car from here.
5 stars

January 3, 2025
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Reply from Harvey Cooper Cars

Thank you so much for your fantastic review! We’re thrilled to hear that you had such a great experience from start to finish. It’s wonderful to know that Nick provided excellent service and that the car was presented to your satisfaction.

Your recommendation means a lot to us, and we truly appreciate your 5-star feedback. If you ever need anything in the future, we’d be more than happy to help!

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