Harvey Jones Kitchens - Bath Reviews 15

TrustScore 4.5 out of 5

4.4

Walcot Street 49, BA1 5BD Bath, England, GB


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Rated 5 out of 5 stars

I’m absolutely delighted with my new kitchen from Harvey Jones. From start to finish, the whole experience was smooth and stress-free. A special thank you to Henry, the designer, who understood exactl... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic experience working with Harvey Jones on our new kitchen. We worked closely with Jules (the HJ designer) who supported us every step of the way. He fully understood what we were tryi... See more

Company replied

Rated 5 out of 5 stars

From the initial design consult to the final touches it has been an absolute pleasure to work with Harvey Jones on my kitchen. Jules (designer), John and Jen were always available at the end of a phon... See more

Company replied

Rated 5 out of 5 stars

Jules made the whole planning and design process completely bespoke and tailored to our wishes. The changes of mind (of which there were a few!) were accommodated with ease and the final package secu... See more

Company replied


Company details

  1. Kitchen Remodeler
  2. Cabinet Maker
  3. Kitchen Furniture Store
  4. Kitchen Supply Store

About Harvey Jones Kitchens - Bath

Written by the company

Hello, we’re Harvey Jones.


We craft spaces you will love. For their design, functionality and quality. Forever.



We are your trusted design partner, bringing our expertise to your project. Whatever we do, it’s just for you. We take time to understand your vision, the needs of your project, your style and your budget before bringing the Harvey Jones magic into your home. Everything we do is anchored in quality. From our inspiring design conversations to our meticulous fitters and every element in between. Every cabinet is made by hand using tried-and-tested techniques, along with over 45 years’ experience, to ensure a perfect finish in your home.

With showrooms across the UK we're confident that we can help make your kitchen dreams a reality. VISIT OUR WEBSITE FIND A SHOWROOM

Contact info

  • Walcot Street 49, BA1 5BD, Bath, England, United Kingdom

  • 01225 421 032

4.4

Excellent

TrustScore 4.5 out of 5

15 reviews

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Rated 5 out of 5 stars

I’m absolutely delighted with my new…

I’m absolutely delighted with my new kitchen from Harvey Jones. From start to finish, the whole experience was smooth and stress-free. A special thank you to Henry, the designer, who understood exactly what I wanted and brought my vision to life, I now have my dream kitchen! The installation team were professional, efficient, and a pleasure to have in the house. Everything was finished to the highest standard, and I couldn’t be happier with the result. Highly recommend.

September 22, 2025
Unprompted review
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Reply from Harvey Jones Kitchens - Bath

Thank you so much for your lovely feedback. We’re delighted to hear Henry understood your vision so well and that the team made the whole process smooth and enjoyable. It’s fantastic to know you’re so happy with the design and the finish – we hope you enjoy making memories in your dream kitchen for many years to come.

Rated 5 out of 5 stars

Another perfect kitchen and experience with Harvey Jones

This was our second Harvey Jones kitchen and I wouldn’t look anywhere else!
We knew we wanted to start with the kitchen renovation first as it is the heart of the home and so having had such a great experience in our last house we headed straight back to Harvey Jones.
Henry our designer was incredibly calm and patient as we worked on our ideas and needs and his attention to detail was invaluable. His choice for paint colours and especially our work top meant he created a beautiful space we all love to spend time entertaining, creating and enjoying.
Henry was always at the end of the phone or email and quick to make adjustments as and when needed. I was able to rely on him to send information to the builders with clear plans and measurements and not to delay the project.
The after service care we have received has been second to none and I would like to thank all the team at Harvey Jones, again, for creating our dream kitchen!

July 3, 2025
Unprompted review
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Reply from Harvey Jones Kitchens - Bath

Thank you so much for coming back to Harvey Jones — it means the world to us to be trusted with your second kitchen.

We’re thrilled to hear how Henry brought calm, clarity and creativity to the process, helping you shape a space that reflects your lifestyle and feels like home. His attention to detail and hands-on support throughout the project are exactly what we strive for.

Wishing you many happy years of cooking, gathering, and enjoying your beautiful new space.

Rated 5 out of 5 stars

Transforming a Georgian Cottage in a village setting

This was a daunting restoration project of a Georgian Cottage in near permanent decline and needed to be delicately modernised without compromising its historic charm and crucial to this objective was to incorporate a brand new traditional kitchen . Opted for Harvey Jones for their handmade hand painted bespoke kitchen from their Shaker range and accepted their offer on Miele range of appliances . The kitchen was designed by Henry Wetton , with great imagination and attention to deal and was extremely helpful throughout the design phase . The kitchen itself was skilfully made to realise the design and fitted and painted to our colours of choice on site by charming tradesman and now installed , we are very pleased with the result and receives lots of compliments from our guests .
Having purchased many kitchens in renovations I have undertaken , I would recommend Harvey Jones above all !

April 30, 2025
Unprompted review
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Reply from Harvey Jones Kitchens - Bath

Thank you for sharing the story of your restoration — it’s truly inspiring to hear how you’ve breathed new life into your Georgian cottage with such care and vision. We're honoured that Harvey Jones could play a part in preserving the charm of your property while bringing in thoughtful, handcrafted design. Henry’s creativity and attention to detail, along with the craftsmanship of our fitting and painting teams, are at the heart of what we do, and it’s wonderful to know their work has been so well received. Your recommendation means a great deal, especially given your experience with renovation projects — we hope your new kitchen continues to be a space of joy and admiration for years to come.

Rated 5 out of 5 stars

Hard to beat ...

Jules made the whole planning and design process completely bespoke and tailored to our wishes. The changes of mind (of which there were a few!) were accommodated with ease and the final package secured was second to none. Delighted with the support and service - would highly recommend!

December 9, 2024
Unprompted review
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Reply from Harvey Jones Kitchens - Bath

Thank you so much for your kind words! it’s fantastic to know that Jules made that experience smooth and enjoyable, even through the changes, and your recommendation means the world to us.
We’re committed to providing an authentic, welcoming service that inspires confidence, and it's wonderful to know that you felt supported every step of the way. If you ever need anything else, don’t hesitate to get in touch!

Rated 1 out of 5 stars

Bath showroom very disappointing and concerning experience. Avoid at all costs!!

Our initial visit to the Bath showroom on the 27th of January was great and we were persuaded to purchase a butchers block/console table which was promised to be delivered in 2-4 weeks. We were not advised clearly on payment terms and order process which was confusing and a little concerning at the time but eventually once we had paid in full the order was placed.

Not only was the order late but things went from bad to worse!! The block arrived on the 15th March and the fitter was due to come on the 16th March to put the worktop on and cancelled at the last minute. We contacted the Bath showroom immediately who said they would sort it out and we haven’t heard back since.

Now we have a base, no top and no date for completion and no communication!! Come on Bath showroom this is not how customers should be treated. It feels like once the money has been paid the customer care ceases to exist.

March 20, 2024
Unprompted review
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Reply from Harvey Jones Kitchens - Bath

Dear Irene Graham,

Thank you for taking the time to leave a review.

We understand that you are already in ongoing conversations with our customer care team to come to a resolution on the work required in your kitchen. We are committed to delivering high-quality products and services, and apologise for any shortfalls in this on your project.

Kind regards,
Harvey Jones

Rated 5 out of 5 stars

Jules Bywaters at the Bath showroom

Jules Bywaters at the Bath showroom advised and guided us through the whole process resulting in a fabulous new kitchen. Harvey Jones dealt seamlessly with their suppliers (eg granite worktop, splashback etc) and fitted everything into our build programme.

November 30, 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful kitchen and fantastic all round experience

The Bath team at Harvey Jones have just completed our wonderful new kitchen. We have always loved the pared back Harvey Jones aesthetic and the quality of their cabinetry. This is our 3rd HJ kitchen in the 3 homes we have lived in in the last 20 years. Each kitchen has been great but I think the simple, elegant lines of their kitchens are particularly suited to a Georgian house and this one feels really special.

Every aspect of the process was excellent: Jules did a great job on the design, sympathetically working around tricky existing and new features; Tom and John's carpentry and fitting and Nicky's painting of the cabinetry were all fantastic. The whole team had really good attention to detail, coming back to adjust and touch up once all the appliances and everything was in. We are so pleased with the results and would definitely recommend.

September 1, 2023
Unprompted review
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Reply from Harvey Jones Kitchens - Bath

Hello Vicky & Stuart,

Thank you for you 5* review.

Jules and the Bath team will be thrilled that you find your kitchen extra special, especially as it it your 3rd Harvey Jones bespoke kitchen. As for working with tricky features, our designers and fitters enjoy a challenge! Enjoy your kitchen!

Kind regards,
Harvey Jones

Rated 5 out of 5 stars

Thank you Harvey Jones and Jules and…

Thank you Harvey Jones and Jules and the team in Bath for our fantastic kitchen. Great service from all involved, fitters, painters and follow up/ customer care. Everything really well planned and smooth implementation. Highly recommended !

September 19, 2023
Unprompted review
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Reply from Harvey Jones Kitchens - Bath

Hello Ian,

Thank you for your 5* review.

We are glad that you loved your experience partnering with Jules and the team in Bath. Enjoy your forever kitchen!

Kind regards,
Harvey Jones

Rated 5 out of 5 stars

Wonderful experience from start to finish

From the initial design consult to the final touches it has been an absolute pleasure to work with Harvey Jones on my kitchen. Jules (designer), John and Jen were always available at the end of a phone or in person to help with any issues that came up. Damian (fitter) was both cheerful and courteous and worked well with my building crew and Cat (painter) did an excellent job working in not so excellent conditions as my builder had over-run on the second fix. I am so very happy with my new kitchen. It is the heart of my home.

April 28, 2023
Unprompted review
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Reply from Harvey Jones Kitchens - Bath

Hello Christy,

Thank you for your 5* review.

Jules and the team in Bath will be thrilled that you had a great experience partnering with them to make your dream kitchen come true. As a company, Harvey Jones really do pride themselves on a second to none service. Enjoy your kitchen!

Kind regards,
Harvey Jones

Rated 5 out of 5 stars

Great kitchen!

We worked with Jules and his team who designed and built our kitchen - he really made it effortless - we have ended up with exactly the kitchen we wanted. He did exactly what he said he would do, from start to finish. The quality was even better than we expected - it makes me happy every time I look at it! Would I have another Harvey Jones kitchen? Yes I would, and I would be very excited about it.

January 20, 2023
Unprompted review
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Reply from Harvey Jones Kitchens - Bath

Hello Abigail,

Thank you for your 5* review.

Jules and the Bath team will be thrilled that you love your new kitchen and would recommend us and our services. We really do pride ourselves on our quality and services throughout the company. Enjoy your dream kitchen!

Kind regards,
Harvey Jones

Rated 5 out of 5 stars

Fantastic kitchen and service from Harvey Jones Bath (Julian Bywaters)

Our Harvey Jones kitchen was well designed by Julian Bywaters, and it’s still looking fantastic and working brilliantly 5 years after being fitted.
We had a small problem recently where our kitchen tap handle started dripping. Jules was on the case with the manufacturer straightaway, and he managed to arrange for replacement parts to be shipped directly to us even though we were just outside of warranty. What fantastic service all these years later!

November 26, 2022
Unprompted review
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Reply from Harvey Jones Kitchens - Bath

Hello Andrew,

Thank you for your 5* review.

Jules will be really happy that you are still loving your beautiful kitchen, even after having had it installed 5 years ago. It is also fantastic that were were able to get the part you needed for your tap.
Harvey Jones as a company really do pride ourselves on our service and quality. Enjoy your kitchen!

Kind regards
Harvey Jones

Rated 4 out of 5 stars

Excellent end result

At a late stage in a house move we discovered that the owners were taking a large unit from the kitchen. Therefore, there was some urgency to source a replacement as well as obtain a freestanding island unit. We realised very quickly that lead times and availability was going to be a problem. Approaching Harvey Jones through one of their shops we were advised that to hasten the order process by a design consultant visiting our new house would involve an immediate non-returnable deposit.
Our desperation ment we accepted this and hoped that on-site consultation would produce an agreeable solution. Be aware, therefore, that getting to the point of agreeing a design and placing an order may take some time without the upfront financial commitment.

In the event the commitment of the designer consultant produced a speedy result. Our personal wishes and queries were dealt with promptly as well as facilitation of finish and worktop desires. Date for delivery was agreed as well as flexibility in meeting our availability during the installation period.

Delivery was on the date planned but not all the items (fortunately, the item unready was standalone and did not delay the fitting team). A second delivery the following day resolved the issue. Thanks to the delivery team for having 2 early starts and long trips.

We cannot praise the work of the fitting and finishing craftsman highly enough. It was a pleasure to have them in our home and observe their conscientiousness, care and consideration. The fitting liaison leader provided a level of contact that was far from cursory.

The final result more than met our expectations and would have earned a 5 star rating however, delivery of items from the factory took the edge of the overall performance.

July 11, 2022
Unprompted review
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Reply from Harvey Jones Kitchens - Bath

Hello,

Thank you for you review. We are delighted that you felt the quality of our craftsman and fitting team were to a high standard and that it was a pleasure to have them in your home and appreciate your feedback to help us improve our services in the future.

Kind Regards,
Harvey Jones

Rated 5 out of 5 stars

Many thanks to Joe Coombs at the Bath…

Many thanks to Joe Coombs at the Bath showroom for getting our kitchen ideas kick started. Very personable and helpful service - while we think through our options and how HJ stacks up against other possibilities on our slow-burn project!

April 28, 2022
Unprompted review
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Reply from Harvey Jones Kitchens - Bath

Hello,

Thank you for your 5* review. Joe and the team will be delighted to hear you felt you received personable and helpful service.

Kind Regards,
Harvey Jones

Rated 5 out of 5 stars

High quality kitchen, exceptional workmanship

We contacted Jules in the Bath showroom for ideas about our kitchen renovation and was really pleased that we decided to go with Harvey Jones. The process from start-to-end was actively managed by Jules and the workmanship of the installation team was exceptional. As with all projects there were hiccups along the way but Jules, Damian and the team proactively engaged with us to come up with different ways to resolve the issues. We are so pleased with the end results and would definitely go back to Harvey Jones if we ever move and need another new kitchen!

December 30, 2021
Unprompted review
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Reply from Harvey Jones Kitchens - Bath

Hello,

Thank you for your 5* review. Your feedback is greatly appreciated. Jules and the team will be delighted to know that you were pleased with your decision to choose Harvey Jones and felt the project was managed well and that the installations team were exceptional. Enjoy your kitchen!

Kind Regards,
Harvey Jones

Rated 5 out of 5 stars

Excellent customer service

We had a fantastic experience working with Harvey Jones on our new kitchen. We worked closely with Jules (the HJ designer) who supported us every step of the way. He fully understood what we were trying to achieve and really helped distill a potentially complex process into something less stressful and more manageable. Everything from the initial design, through the install to handover and completion was seamless. Also a real well done to Damian and his team on the installation - kept the site clean and tidy and were meticulous on the workmanship & detail. Awesome job Harvey Jones!

October 27, 2021
Unprompted review
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Reply from Harvey Jones Kitchens - Bath

Hello Mike,

Thank you for your 5* review. Jules and the team will be delighted to hear that they were able to make sure your kitchen design and installation was as manageable and stress free as possible. Enjoy your kitchen!

Kind Regards,
Harvey Jones

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