Harvey Jones Kitchens - Milton Keynes Reviews 13

TrustScore 4.5 out of 5

4.3

171 Silbury Arcade, MK9 3AQ Milton Keynes, Buckinghamshire, GB


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Rated 5 out of 5 stars

Our designer Hagar, was a pleasure to work alongside. She listened to the brief and came up with great ideas and suggestions. She was very prompt in getting her designs back to us which were always am... See more

Company replied

Rated 5 out of 5 stars

We recently moved into a new house and, looking to install a new kitchen, engaged Hagar at Harvey Jones Milton Keynes. From our first meeting, it has been an absolute pleasure to work together. S... See more

Company replied

Rated 5 out of 5 stars

The staff (Hagar) is really helpful, welcoming and genuine. Very knowledgeable when we asked all sorts of questions. She knows her stuff. This made our experience very easy / positive. We never fel... See more

Rated 5 out of 5 stars

We want to thank Hagar at Milton Keynes for a fantastic job designing and completely transforming our kitchen. Throughout the process she has cared about each detail of the kitchen as if it were her o... See more

Company replied


Company details

  1. Kitchen Remodeler
  2. Cabinet Maker
  3. Kitchen Furniture Store
  4. Kitchen Supply Store

About Harvey Jones Kitchens - Milton Keynes

Written by the company

Hello, we’re Harvey Jones.


We craft spaces you will love. For their design, functionality and quality. Forever.



We are your trusted design partner, bringing our expertise to your project. Whatever we do, it’s just for you. We take time to understand your vision, the needs of your project, your style and your budget before bringing the Harvey Jones magic into your home. Everything we do is anchored in quality. From our inspiring design conversations to our meticulous fitters and every element in between. Every cabinet is made by hand using tried-and-tested techniques, along with over 45 years’ experience, to ensure a perfect finish in your home.

With showrooms across the UK we're confident that we can help make your kitchen dreams a reality. VISIT OUR WEBSITE FIND A SHOWROOM

Contact info

  • 171 Silbury Arcade, MK9 3AQ, Milton Keynes, Buckinghamshire, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Our designer Hagar

Our designer Hagar, was a pleasure to work alongside. She listened to the brief and came up with great ideas and suggestions. She was very prompt in getting her designs back to us which were always amazing! Her attention to detail is great! We wish Hagar all the best for her future kitchen projects and in making someone else's dream kitchen come to life. We would definitely recommend Hagar again!

January 4, 2025
Unprompted review
Harvey Jones Kitchens - Milton Keynes logo

Reply from Harvey Jones Kitchens - Milton Keynes

Thank you for your wonderful review! We’re so thrilled to hear that Hagar made your experience so enjoyable and that her creativity and attention to detail shone through. It’s always our goal to bring our clients’ dream kitchens to life. We’ll be sure to pass on your lovely feedback to Hagar—it will surely make her day! Thank you for recommending her so highly, and we wish you endless happiness in your beautiful new kitchen.

Rated 5 out of 5 stars

Service exceed expectations thanks to Hagar!


I enquired with Harvey Jones a few years ago and have had my kitchen installed for over a year and it is still immaculate.

Big thank you to my designer Hagar who really made the whole experience even better. She was great from start to finish and helped me make all the right decisions that would work well for my daily routine.

June 20, 2024
Unprompted review
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Reply from Harvey Jones Kitchens - Milton Keynes

Thank you for getting in touch and sharing your journey with Harvey Jones. We are pleased to hear you enjoyed the experience all the way from the initial stages of working with your designer, to being able to enjoy your kitchen years after installation. We hope you get many more years of enjoyment from your space.

Rated 5 out of 5 stars

We chose Harvey Jones as we wanted a high-quality kitchen that would last for many years.

Our Harvey Jones kitchen has been in place for 18 months now and we're delighted with it. We were impressed with the quality of the cabinetry from the start and while the cost was higher than we'd originally planned to spend, we decided this was well worth it for an excellent-quality kitchen that will hopefully last a lifetime. Our designer at the Milton Keynes branch, Hagar, was a delight to work with. She listened carefully to our ideas and gave us lots of helpful suggestions and ideas of her own. We worked together to create a timeless kitchen that we can repaint and refresh when needed. We changed our minds quite a few times but Hagar was always patient and friendly, and understood the importance of getting the detail right. Hagar was especially good at finding ways of reducing the cost where needed (for example, a walk-in pantry and shelving to reduce the amount of cabinetry). Our new kitchen was installed as part of a building project and Hagar was brilliant at liaising with our architect and builders to ensure everything was on track. She's also been very helpful when I've had queries since the installation and always gets back to me promptly. I'd highly recommend Hagar and Harvey Jones and have no regrets about choosing them to design and supply our kitchen.

July 5, 2023
Unprompted review
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Reply from Harvey Jones Kitchens - Milton Keynes

Thank you so much for getting in touch. We are really pleased to hear about your positive experience working alongside Hager and will be sure to pass on your compliments. Client satisfaction holds the utmost importance to us, so we're delighted your experience reflects that commitment. Our team understand perfection takes time, and we want all our clients to feel like they walk away with their dream kitchen. We hope you enjoy your Harvey Jones Kitchen for many years to come.

Rated 5 out of 5 stars

Great design support from Hagar

We recently moved into a new house and, looking to install a new kitchen, engaged Hagar at Harvey Jones Milton Keynes. From our first meeting, it has been an absolute pleasure to work together. She is warm and welcoming, a great listener, and even worked through our daily routines to ensure our kitchen would meet all of the family's needs. On seeing the final designs, we were delighted - Hagar had understood the space perfectly, overcome any nervous concerns we had, and critically brought to life our vision.
We strongly recommend Hagar and Harvey Jones!

April 1, 2024
Unprompted review
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Reply from Harvey Jones Kitchens - Milton Keynes

Hi Hugh,

Thanks so much for getting in touch, we are pleased to hear about your experience and will be sure to pass your feedback on to Hagar. Client satisfaction holds the utmost importance to us, so we're delighted your experience reflects that commitment.

Kind regards,
Harvey Jones

Rated 5 out of 5 stars

Big thanks to Hagar Hassan for her…

Big thanks to Hagar Hassan for her patience and professionalism designing our kitchen.

March 18, 2024
Unprompted review
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Reply from Harvey Jones Kitchens - Milton Keynes

Hi Ken,

Thanks so much for your 5* review, we are really pleased to hear about your experience and will be sure to pass your feedback on to Hagar. Client satisfaction holds the utmost importance to us, so we're delighted your experience reflects that commitment.

Kind regards,
Harvey Jones

Rated 1 out of 5 stars

Don't buy HJ kitchen because there are…

Don't buy HJ kitchen because there are several issues currently ongoing with our kitchen installation and with this company. 1) this company is in Administration 2) premium price average quality kitchen 3) claim on bespoke kitchen is a farce 4) so many mistake made in design, manufacturing, actual fittings and even in fundamentals 5) poor quality compliance 6) people involved in the process are not competent 7) more than 5 weeks completion delay and so many issue yet to be resolved (no deadline) 8) multiple operational issues in bespoke cabinets and mechanism (some of them not fixable because those have fundamental issues) 9) Full payment paid in advance and looks like loose our money and fully working kitchen not be delivered; it is going to be a massive and costly compromise for us

March 11, 2024
Unprompted review
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Reply from Harvey Jones Kitchens - Milton Keynes

Dear MD,

Thank you for taking the time to leave a review.

We understand that you are already in ongoing conversations with our installation, customer care and management teams to come to a resolution on the work required in your kitchen. Under our new ownership we are committed to continuing to deliver high-quality products and services, and apologise for any shortfalls in this on your project.

Kind regards,
Harvey Jones

Rated 5 out of 5 stars

We want to thank Hagar at Milton Keynes…

We want to thank Hagar at Milton Keynes for a fantastic job designing and completely transforming our kitchen. Throughout the process she has cared about each detail of the kitchen as if it were her own, underpinned by a real eye for design and technical knowledge of what works well. As a result we feel the kitchen is completely unique and perfect for the character of our growing family. We wanted to get the work done to a swift deadline and she scheduled all our meetings to make that happen, never rushed our decisions, and offered really helpful advice for options to keep the project within our budget. Thank you!

March 6, 2024
Unprompted review
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Reply from Harvey Jones Kitchens - Milton Keynes

Hi T Viesel,

Thanks so much for getting in touch, we are really pleased to hear about your experience and will be sure to pass your feedback on to Hagar. We’re so pleased to hear that you’re delighted with your new Harvey Jones kitchen. We always set out to exceed out client’s expectations and we’re thrilled to hear that our team has done that for you.

Kind regards,
Harvey Jones

Rated 5 out of 5 stars

Excellent customer experience

We are in the process of having a Harvey Jones kitchen , Hagar in Milton Keynes has been just amazing! she is knowledgeable and professional and thinks of absolutely everything.
Just a delight to work with in every way, thank you Hagar.

February 24, 2024
Unprompted review
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Reply from Harvey Jones Kitchens - Milton Keynes

Hi Debra,

Thanks so much for your 5* review, we are really pleased to hear about your experience and will be sure to pass your feedback on to Hagar. Client satisfaction holds the utmost importance to us, so we're delighted your experience reflects that commitment.

Kind regards,
Harvey Jones

Rated 5 out of 5 stars

Amazing customer service

Visited the Milton Keynes showroom recently to initially enquire about a range cooker they had. We ending up spending quite a lot of time in the showroom speaking with a superb lady named Hagar. She gave us lots of great advice about range cookers but also was so knowledgeable, professional and helpful about a potential kitchen project we might do in the future. She's is a great representative for Harvey Jones and we were so impressed with her and the products in the showroom we have had to leave a review! When we are ready to look at kitchen, she will be our first point of call!

February 17, 2024
Unprompted review
Harvey Jones Kitchens - Milton Keynes logo

Reply from Harvey Jones Kitchens - Milton Keynes

Hi Jess,

Thanks so much for getting in touch, we are really pleased to hear about your experience and will be sure to pass your feedback on to Hagar. Client satisfaction holds the utmost importance to us, so we're delighted your experience reflects that commitment. And we look forward to hearing from you in the future!

Kind regards,
Harvey Jones

Rated 5 out of 5 stars

Genuine & friendly. Good customer service

The staff (Hagar) is really helpful, welcoming and genuine. Very knowledgeable when we asked all sorts of questions. She knows her stuff.
This made our experience very easy / positive. We never felt any pressure or judgement. If we needed more time to discuss or work through some details, Hagar would do her best to accommodate us which we really needed.

Highly recommended.

October 28, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant Customer Service and High Quality

My wife and I were just looking for a great quality kitchen for our house extension. We found that and some amazing customer service provider by a bright and intelligent young lady by the name of Hagar.

Great customer service is hard to find these days, but Hagar cares and is passionate about her work which we really appreciate. Both of us work long hours so we really appreciated the experience and attention to detail. We can't wait for our new kitchen to be installed.

January 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service with Harvey Jones Kitchens

I really enjoyed my experience working with Harvey Jones kitchens in Milton Keynes. I cannot praise Hagar Hassan enough for being so creative and helpful with her ideas for my kitchen.

June 17, 2023
Unprompted review
Harvey Jones Kitchens - Milton Keynes logo

Reply from Harvey Jones Kitchens - Milton Keynes

Hello,

Thank you for your 5* review.

We are glad that you had a great experience with Hagar in our Milton Keynes showroom. Hopefully see you again soon.

Kind regards,
Harvey Jones

Rated 5 out of 5 stars

Was on a recent trip to the Milton…

Was on a recent trip to the Milton Keynes centre and visited the Harvey Jones showroom as part of my visit. We are thinking about changing a few elements of our current kitchen. The young lady who welcomed us was called Hagar and she did a splendid job of explaining everything to us. Great little kitchen company in Mk.

November 8, 2022
Unprompted review
Harvey Jones Kitchens - Milton Keynes logo

Reply from Harvey Jones Kitchens - Milton Keynes

Hello Em,

Thank you for your 5* review.

We are glad that you had a great experience when visiting our showroom, we are sure that Hagar would love to see you again. Please call again soon!

Kind regards
Harvey Jones

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