Harvey Jones Kitchens - St Albans Reviews 8

TrustScore 4.5 out of 5

4.3

Verulam Road 1, AL3 4DA St Albans, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Hagar has been brilliant in designing a kitchen to meet our requirements. From the very first meeting, she took the time to really understand our needs, style, and how we use our space. Hagar is very... See more

Company replied

Rated 5 out of 5 stars

Having researched other kitchen companies we chose Harvey Jones based on the quality of their product and people. Georgina Hall in the St.Albans branch was a delight to work with. She instinctively kn... See more

Company replied

Rated 5 out of 5 stars

Our first Harvey Jones kitchen was installed some 20 years ago and we were very pleased with it so with a new property and project they were again our first port of call. We have now spent some hour... See more

Company replied

Rated 5 out of 5 stars

We have been very pleased with the experience we have had with our designer Hagar. She really took the time to understand our needs and made excellent suggestions to help us create our dream space. De... See more

Company replied


Company details

  1. Kitchen Remodeler
  2. Cabinet Maker
  3. Kitchen Furniture Store
  4. Kitchen Supply Store

About Harvey Jones Kitchens - St Albans

Written by the company

Hello, we’re Harvey Jones.


We craft spaces you will love. For their design, functionality and quality. Forever.



We are your trusted design partner, bringing our expertise to your project. Whatever we do, it’s just for you. We take time to understand your vision, the needs of your project, your style and your budget before bringing the Harvey Jones magic into your home. Everything we do is anchored in quality. From our inspiring design conversations to our meticulous fitters and every element in between. Every cabinet is made by hand using tried-and-tested techniques, along with over 45 years’ experience, to ensure a perfect finish in your home.

With showrooms across the UK we're confident that we can help make your kitchen dreams a reality. VISIT OUR WEBSITE FIND A SHOWROOM

Contact info

  • Verulam Road 1, AL3 4DA, St Albans, England, United Kingdom

  • 01727848485

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kitchen designer

Hagar has been brilliant in designing a kitchen to meet our requirements. From the very first meeting, she took the time to really understand our needs, style, and how we use our space.
Hagar is very professional and patient and we would highly recommend Hagar to anyone looking for a top-quality, thoughtful designer.

June 29, 2025
Unprompted review
Harvey Jones Kitchens - St Albans logo

Reply from Harvey Jones Kitchens - St Albans

Thank you for your lovely feedback. It’s fantastic to hear how well Hagar has supported you through the early stages of your renovation. Her ability to combine design insight with a deep understanding of your needs is exactly what we aim to deliver.

We hope the kitchen she’s helped create becomes a central, much-loved part of your home for many years to come.

Rated 5 out of 5 stars

Excellent designer experience Hagar

We have been very pleased with the experience we have had with our designer Hagar. She really took the time to understand our needs and made excellent suggestions to help us create our dream space. Definitely recommend giving Harvey Jones a try for expert help!

November 26, 2024
Unprompted review
Harvey Jones Kitchens - St Albans logo

Reply from Harvey Jones Kitchens - St Albans

Thank you for sharing your experience! We’re so glad to hear that Hagar took the time to understand your needs and used her expertise to bring your dream space to life. We truly appreciate your recommendation and are delighted that you’re pleased with your experience.

Rated 5 out of 5 stars

Hagar Hassan at Harvey Jones is…

Hagar Hassan at Harvey Jones is professional, skilled, responsive and a delight to work with. She listens and creatively and practically takes ideas and thoughts and forms designs which work. I thoroughly recommend her.

October 31, 2024
Unprompted review
Harvey Jones Kitchens - St Albans logo

Reply from Harvey Jones Kitchens - St Albans

Thank you for sharing your experience working with Hagar, we will be sure to pass it on. Client satisfaction is of utmost importance to us, and it's great to hear your experience reflects that.

Rated 5 out of 5 stars

A happy return to Harvey Jones

Our first Harvey Jones kitchen was installed some 20 years ago and we were very pleased with it so with a new property and project they were again our first port of call.
We have now spent some hours with the very patient Georgina at the St Alban's branch and have been delighted with her design efforts on our behalf.The new technology is amazing but you still need someone with expertise ( and did I mention the patience ) to guide you through the process.We look forward to progressing the project to completion.

September 1, 2024
Unprompted review
Harvey Jones Kitchens - St Albans logo

Reply from Harvey Jones Kitchens - St Albans

We love hearing positive feedback about our showroom team at St Albans, so thank you so much for sharing your experience - I will be sure to pass it on. Client satisfaction holds the utmost importance to us, and it's great to hear that you're just as happy the second time around!

Rated 5 out of 5 stars

Great experience!

My experience has been nothing short of great! Hagar has been amazing: patient, knowledgeable and supportive. Great design advice and now for agreement on the final details before the order is placed and the kitchen production begins! So excited to see my new kitchen when fitted, and Hagar is almost just as excited!

July 28, 2024
Unprompted review
Harvey Jones Kitchens - St Albans logo

Reply from Harvey Jones Kitchens - St Albans

Thank you so much for getting in touch to tell us about your positive experience working alongside Hager we will be sure to pass on your compliments. Our team understand perfection takes time, and we want to ensure all our clients can walk away with their perfect kitchen. We hope you can enjoy the final design of your Harvey Jones Kitchen for many years to come.

Rated 5 out of 5 stars

Vision to reality

Having researched other kitchen companies we chose Harvey Jones based on the quality of their product and people. Georgina Hall in the St.Albans branch was a delight to work with. She instinctively knew how to turn the vision in my head into a reality, paying attention to every detail and supporting us through the process. From initial meetings to installation we’ve been really impressed with the Harvey Jones team. The end result is a kitchen we absolutely love.

April 1, 2024
Unprompted review
Harvey Jones Kitchens - St Albans logo

Reply from Harvey Jones Kitchens - St Albans

Thank you for getting in touch, we are so pleased to hear how much you enjoyed working with Georgina on bringing your vision to life and will be sure to pass on your feedback. Client satisfaction holds the utmost importance to us, so we're delighted your experience reflects that commitment. We hope you enjoy your kitchen for many years to come.

Rated 5 out of 5 stars

Excellent customer service at St Albans showroom

Warm greeting on first entering St Albans showroom, matched by Georgina Hall’s enthusiasm & interest in helping us develop our new kitchen.

Georgina (our kitchen designer) has continued to give us a great deal of advice & been happy to amend our plans several times. She has been generous in her time, including during her visit to our home.

Although we have not yet had our new kitchen fitted, we are confident with the product & excited to progress our project further.

May 29, 2024
Unprompted review
Harvey Jones Kitchens - St Albans logo

Reply from Harvey Jones Kitchens - St Albans

Thanks so much for getting in touch, we are so pleased to hear about your experience in the St Albans showroom and will be sure to pass on your feedback to Georgina. We're sure your kitchen will live up to expectations and it will be something you can enjoy for years to come!

Rated 5 out of 5 stars

Great Customer Service

My wife and I were assisted by Georgina from the St Albans showroom to design and install our Harvey Jones kitchen.
We are happy to say that we had a fantastic experience - great customer service during the design stage and during the installation phase.

Rob T.

May 9, 2024
Unprompted review
Harvey Jones Kitchens - St Albans logo

Reply from Harvey Jones Kitchens - St Albans

Thanks so much for getting in touch, we are really pleased to hear about your experience and will be sure to pass your feedback on to Georgina. Client satisfaction holds the utmost importance to us, so we're delighted your experience reflects that commitment.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look