Excellent service! Ben and Brendan delivered and installed my bed, and they were both very professional, friendly, and efficient. They handled everything carefully, set the bed up perfectly, and made... See more
Company replied
Unit 421, Blanchardstown Retail Park Blanchardstown, Blanchardstown, D15 AW70 Dublin, Dublin 15, IE
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Excellent service! Ben and Brendan delivered and installed my bed, and they were both very professional, friendly, and efficient. They handled everything carefully, set the bed up perfectly, and made... See more
Company replied
This review is specifically for the furniture department in both the Fonthill and Blanchardstown branches. I have bought a MacBook and iPad from other branches and had good experiences. However the cu... See more
Company replied
Kris in Harvey Norman in Blanchardstown was amazing to deal with. Talked me through the purchase of all my new kitchen appliances. Understood exactly what I needed for my new house. Kept in contact w... See more
Company replied
Liam and Dylan were great,they made our bed super quickly. I was given regular updates about the time of arrival and without asking they even on unwrapped and popped on our new mattress which we had g... See more
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Unit 421, Blanchardstown Retail Park Blanchardstown, Blanchardstown, D15 AW70, Dublin, Dublin 15, Ireland
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This review is specifically for the furniture department in both the Fonthill and Blanchardstown branches. I have bought a MacBook and iPad from other branches and had good experiences. However the customer service departments are these 2 stores is really nothing to write home about, especially after you have spent thousands on furniture. I would say if you are looking for more honest reviews, go and look at their Google reviews.

Reply from Harvey Norman Ireland - Blanchardstown
The washing machine we ordered wasn't available and customer service were excellent in resolving the issue. Our delivery and installation was seamless with Ger who was lovely to deal wit

Reply from Harvey Norman Ireland - Blanchardstown
Very quick delivery and John and Nathan installed everything professionally and neatly. The sofa is perfect and we are delighted with the experience of shopping at Harvey Norman

Reply from Harvey Norman Ireland - Blanchardstown
Excellent service! Ben and Brendan delivered and installed my bed, and they were both very professional, friendly, and efficient. They handled everything carefully, set the bed up perfectly, and made the whole process quick and hassle-free. Really happy with the service and would definitely recommend them. Thanks again, Ben and Brendan!

Reply from Harvey Norman Ireland - Blanchardstown
Tommy and James were excellent at fitting the dishwasher and they went out of their way to be helpful and charming.

Reply from Harvey Norman Ireland - Blanchardstown
The team was helpful and made the whole process easy. The product arrived on time and exactly as described. Overall, a smooth and reliable experience

Reply from Harvey Norman Ireland - Blanchardstown
Tommy and James were fantastic duo and did a great install of plumbed American style fridge

Reply from Harvey Norman Ireland - Blanchardstown
Nicola was amazing. So information, friendly. We bought 3 mattresses from her. Delighted!

Reply from Harvey Norman Ireland - Blanchardstown
Liam and Dylan were great,they made our bed super quickly. I was given regular updates about the time of arrival and without asking they even on unwrapped and popped on our new mattress which we had gotten from elsewhere. Top service and nice guys too! Zero mess afterwards.

Reply from Harvey Norman Ireland - Blanchardstown
Kris in Harvey Norman in Blanchardstown was amazing to deal with. Talked me through the purchase of all my new kitchen appliances. Understood exactly what I needed for my new house. Kept in contact with me regarding delivery dates and organised the delivery at short notice in the end.
Such a stress free experience. I'd give 6 stars if there was that option.

Reply from Harvey Norman Ireland - Blanchardstown

Reply from Harvey Norman Ireland - Blanchardstown
So i bought couple of things of HN couple of times , now i'm waitting for a desk and a chair for a week and hasn't been dispatched , it looks like the supplier hasn't even been notified since it's been a week and hasn't been dispatched .
Secondly , Harvey norman might have the worst customer service system i've ever encountered .
The '' chat bot'' is basically useless , a representative is never available , if you call in the people sound very frustrated or annoyed , as if you're disturbing them or something . I don't even know how i can cancel the order so i can at least buy it from other place .

Reply from Harvey Norman Ireland - Blanchardstown
Martin and Ryan delivered and assembled our dining table! Nice lads and super respectful! Prompt and efficient delivery! Thank you so much!

Reply from Harvey Norman Ireland - Blanchardstown
I needed the assistance of your lovetech department in your Blanchardstown Centre Store in Dublin 15. I was looked after by a lad by the name of Matt. He was absolutely excellent his knowledge of all things technical was second to none. His attention to ensuring my problem was fixed and his customer service skills are also excellent. Harvey Norman should be proud to have such a fantastic descent person on their staff at the computer technical department

Reply from Harvey Norman Ireland - Blanchardstown
Bren and his mate were very good assembling furniture.
Great service will definitely order more.
Gar Kinsella.

Reply from Harvey Norman Ireland - Blanchardstown
A huge thank you to Darren and Dylan for delivering and putting together my new sofa. I absolutely love it. From the quality of furniture, the customer service and the delivery team Harvey Normans are exceptional. Kind regards Natasha

Reply from Harvey Norman Ireland - Blanchardstown
Delivery guys Dylan and Michael gave a great service delivery to me with furniture . Service with. Smile and very professional and efficient . A great asset to their company . Thanks lads
Pat Beirne
Meath

Reply from Harvey Norman Ireland - Blanchardstown
Great product ! Fast delivery ! Highly recommended ! Awesome service on Dublin, Ireland !

Reply from Harvey Norman Ireland - Blanchardstown
Martin and Peter done a brilliant job of getting the huge and heavy couch we bought into our sitting room unscratched. It was a difficult process as our front door is at the side of the house with a a narrow side entrance but Martin and Peter got it done no problem. Very professional. Thank you.

Reply from Harvey Norman Ireland - Blanchardstown
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