Harvey Norman Ireland - Carrickmines Reviews 

1,128
•
TrustScore 4.5 out of 5

4.5

Unit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE

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Rated 5 out of 5 stars

I went into Harvey Norman Carrickmines to purchase a laptop for myself. I got fantastic service from Anil, he was so helpful in explaining everything to me and showing me the laptops suitable for me i... See more

Company replied

Rated 1 out of 5 stars

Here since 2 pm not one person could show me how to connect to camera machine while the lovely guy was on lunch. But put on huge pressure by all waiting for him. It was a total disaster experience tw... See more

Company replied

Rated 5 out of 5 stars

I was in Harvey Norman Carrickmines today and helped by Gayle - she was so helpful and knowledgeable and just generally lovely! She was working in appliances and technology and helped me find an iron... See more

Company replied

Rated 5 out of 5 stars

Great service and attention given by Anil in Carrickmines. He helped me when buying a laptop about a month ago and a smartwatch today. Any questions I had he quickly looked up on line if he was unsure... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Carrickmines

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland

  • 01 2996900

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

All reviews

(1,128)

8,780 reviews in the last 12 months

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Rated 5 out of 5 stars

Ramon was very helpful with choosing…

Ramon was very helpful with choosing the specs for my MacBook for college. I’ll recommend his services for my friends and peers in college.

September 27, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Kian,

We appreciate your wonderful feedback. We are so happy to hear that our team member provided excellent service and was very helpful in assisting you with choosing the specs for your MacBook.

Kind Regards,
Victoria

Rated 1 out of 5 stars

Very bad experience

Very bad experience, a total waste of my time. I bought a display watch, was told it would work. When I went home an error came up to say it’s locked to someone email address. I called for support was told to bring it back to the shop.
Was then told when I got to the store that it cannot be unlocked and I had to get a refund. A complete waste of my time, buyer be ware!

September 24, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Pamela,

We are truly sorry to hear about your frustrating experience with the display watch and the inconvenience it caused. We understand your disappointment and appreciate you bringing this to our attention. We will review our processes to prevent similar situations in the future.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great service

Anil in Carrickmines assisted us with choosing laptops, a phone and a printer. He was very helpful and knew his job well. We were very happy with the service he provided.

September 19, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Antonia,

We're so pleased to hear about your positive experience! It's wonderful that our team member was very helpful and knowledgeable, assisting you with your selections. We appreciate your kind feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Thank you to Anil from Harvey Norman Carrickmines…

I went into Harvey Norman Carrickmines to purchase a laptop for myself. I got fantastic service from Anil, he was so helpful in explaining everything to me and showing me the laptops suitable for me in my price point. He also looked after me with a good deal on extended warranty which I took out for peace of mind. A very quick & good experience. Love shopping in Harvey Norman. Thanks for all your help Anil, much appreciated.

September 19, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Sharon,

We are delighted to hear about your fantastic experience finding a new laptop. It's wonderful that our team member provided such helpful service, explaining everything clearly and assisting you with a great deal on an extended warranty. We're so pleased you had a quick and good experience.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Anil in Carrickmines

Great service and attention given by Anil in Carrickmines. He helped me when buying a laptop about a month ago and a smartwatch today. Any questions I had he quickly looked up on line if he was unsure of the detail. Would recommend the service given. Nothing was a problem.

September 17, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Niall,

We're so pleased to hear about your excellent experience and that our team member provided such great service and attention. It's wonderful that they were able to assist you with your purchases and answer all your questions.

Many thanks,
Katie.

Rated 5 out of 5 stars

Matteo was extremely helpful and…

Matteo was extremely helpful and courteous.

September 17, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Barry,

We appreciate your positive feedback. We are so happy to hear our team member was extremely helpful and courteous!

Many thanks,
Katie.

Rated 5 out of 5 stars

I bought a laptop from Anil earlier.

I bought a laptop from Anil earlier.
It was one of my simpler purchases. Anil knew his specs & details and articulated them well and in a very pleasant manner which makes the whole ordeal so much easier. 🙏

September 17, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Ciaran,

We're delighted to hear about your positive experience with your recent purchase. It's wonderful that our team member's knowledge and pleasant manner made the process so easy for you.

Many thanks,
Katie.

Rated 2 out of 5 stars

2 stars for the staff who helped us in…

2 stars for the staff who helped us in store otherwise 0. God help you if you have any post purchase issues... completely useless.

September 14, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Carrickmines

Hi David,

Thank you so much for taking the time to leave this review. We are sorry to hear this, if you can e-mail the details of this to customer@support.harveynorman.ie, we can have this looked into.

Many thanks,
Katie.

Rated 1 out of 5 stars

Why do I have to wait 10mins for the…

Why do I have to wait 10mins for the cashier to help a customer find a product while 3 sales people are chatting away on their phones

September 14, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Carrickmines

Hi Jack,

Thank you so much for taking the time to leave this review. We are sorry to hear this, if you can e-mail the details of this to customer@support.harveynorman.ie, we can have this looked into.

Many thanks,
Katie.

Rated 5 out of 5 stars

Kaua is a gem of a person

Kaua is a gem of a person. Very kind and helpful. Immediately gave me assistance and was very polite. Very happy with my service.

September 14, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Megh,

We are so pleased to hear that our team member was kind and helpful. We appreciate you sharing your positive experience with us!

Many thanks,
Katie.

Rated 5 out of 5 stars

We were purchasing a laptop for home…

We were purchasing a laptop for home business use with limited knowledge of options and necessary software, anti virus etc.
Mona at Harvey Norman Carrigmines was exceptionally friendly, helpful and expert and guided us to a very good outcome.
She was brilliant!

September 13, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Jim,

We're so pleased to hear about your positive experience! It's wonderful that our team member was exceptionally friendly, helpful, and expertly guided you to a very good outcome. We're delighted you had such a brilliant experience.

Many thanks,
Katie.

Rated 5 out of 5 stars

Super assistance from Gayle

I was in Harvey Norman Carrickmines today and helped by Gayle - she was so helpful and knowledgeable and just generally lovely! She was working in appliances and technology and helped me find an iron and then checked on a cable for me to make sure I had the right one for my home office without me even asking her! Her colleague at the checkout was also lovely.

September 13, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Claire,

We are delighted to hear about your positive experience in our store. It's wonderful that our team member was so helpful and knowledgeable, going above and beyond to assist you with your purchases. We appreciate your kind words.

Many thanks,
Katie.

Rated 5 out of 5 stars

10/10 for Jamie and Thato

Jamie and Thato were great! Speedy delivery and assembly, very friendly, and very professional. Thanks lads!

September 12, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Emma,

We are so pleased to hear that our team provided speedy delivery and assembly. We're also glad that they were friendly and professional. Thank you for your wonderful feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Really good communication on delivery…

Really good communication on delivery time with live tracker. Mindy on delivery was fantastic, efficient and friendly. Patrick in store was very helpful and guided us to the best choose for your needs. All in all an excellent service

September 10, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Michelle,

We're so pleased to hear about your excellent experience with our team. It's wonderful that our communication on delivery time was good and that our delivery team member was fantastic, efficient, and friendly. We're also glad our in-store team member was very helpful and guided you to the best choice for your needs.

Many thanks,
Katie.

Rated 5 out of 5 stars

Good experience

Generally they have same-day pickup availability for products ordered online. This is really handy if you need something urgently. Wide selection of products.

May 26, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Grace Madigan,

We are delighted to hear that our same-day pickup option and wide selection of products are so convenient for you. Thank you for your kind words!

Kind Regards,
Victoria

Rated 1 out of 5 stars

Here since 2 pm not one person could…

Here since 2 pm not one person could show me how to connect to camera machine while the lovely guy was on lunch. But put on huge pressure by all waiting for him. It was a total disaster experience two elderly people waiting to be helped unacceptable.

September 9, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Lillian,

We are truly sorry to hear about the difficult experience you and your companion had while waiting for assistance with the camera machine. We understand how frustrating it must have been to wait so long without help. We are actively reviewing our staffing and training to prevent similar situations in the future.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie

Kind Regards,
Victoria

Rated 5 out of 5 stars

Harvey Norman Photo Centre…

I was @ the Harvey Norman Photo Centre today getting some photos developed & was having difficulty with the photo centre app & Matteo came to my rescue & sorted everything out within minutes.It is rare to find someone so obliging & with a wonderful attitude to his work 5 out 5 👍👏👏 Kevin

September 7, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Kevin,

We're so glad to hear our team member provided such excellent assistance with the photo centre app. It's wonderful to know they could quickly resolve your issue and make your experience a positive one. We appreciate you sharing your feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish . From Brian in the store to Brendan and Utmaizn who delivered and assembled. The whole experience was very professional.

September 4, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Carrickmines

Hi Deirdre,

We're delighted to hear about your excellent experience from start to finish. It's wonderful to know that our team provided professional service throughout. Thank you for your kind words!

Many thanks,
Katie.

Rated 5 out of 5 stars

Paul and Jamie were brilliant when…

Paul and Jamie were brilliant when delivering our tumble dryer. Really personable, quick and had the tumble dryer installed and running in no time. Truly great service

September 2, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi there,

We're so pleased to hear about your positive experience with our delivery team! It's wonderful that they were personable, quick, and had your tumble dryer installed and running in no time. Thank you for your kind feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Purchased a new sofa recently

Purchased a new sofa recently. Frank in the store was excellent. He as friendly and efficient. The delivery arrived this morning. I received a call earlier to say when it would be delivered and they arrived on time. The two guys making the delivery were Ivor and Tyrone they were friendly and brought the sofa into the house, put the legs in it and took away all the packaging. Overall an excellent shopping experience from end to end. Well done to all involved.

September 2, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Senan,

We are so pleased to hear about your excellent shopping experience from start to finish. It's wonderful to know that our in-store team provided efficient service and that our delivery team was friendly, punctual, and helpful. We appreciate your kind words!

Many thanks,
Katie.

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