I want to thank Matteo in Harvey Norman in Carrickmines or dog died on the Bank Holiday and my husband was so upset. While he was dropping her off to be cremated i went down to get a few photos of Pen... See more
Company replied
Location
Switch locationUnit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service from Ger, Declan and Robbie, who installed our new fridge. They were quick, efficient and professional throughout the installation. Everything was handled smoothly, and they did a gr... See more
Company replied
A very good experience from start to finish. Joseph in store was excellent - very knowledgeable on all the products and very attentive. A big shout out to Glen and Daniel who delivered and installed... See more
Company replied
We had very bad recent experience at the beginning: there was incorrect information about current stock, wrong address to the warehouse provided using AI on google, delayed responce. It felt like w... See more
Company replied
Company details
- Furniture Store
- also in
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Carrickmines
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland
- 01 2996900
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
10/10 for Ana
Ana went above and beyond after I had photos printed. She cropped one that hadn’t turned out the way I wanted and reprinted it and didn’t charge me. 10/10 service and with a smile. Thanks a million.
November 13, 2026
Unprompted review
Delivery and lady who called to…
Delivery and lady who called to organise delivery guys were all great and we love our couch
November 12, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Lokesh is a legend
Lokesh is a legend, brilliant service, highly recommend, will visit again!!
November 12, 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Ajay,
We are so pleased to hear that our team member provided such brilliant service. We truly appreciate your kind feedback and look forward to welcoming you back in the future.
Kind Regards,
Kevin
Excellent service!
Excellent service from Ger, Declan and Robbie, who installed our new fridge. They were quick, efficient and professional throughout the installation. Everything was handled smoothly, and they did a great job. Very happy with the service and would definitely recommend them!
November 12, 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Seb,
We are delighted to hear about your positive installation experience. It is wonderful to know that our team was quick, efficient, and professional while setting up your new appliance. Thank you so much for sharing your kind feedback and recommendation.
Kind Regards,
Kevin
Arrived on time
Arrived on time , Stephen and Mono very pleasant men. Sofa delivered and assembled very efficiently. Excellent service
November 11, 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Rosemary,
We are so pleased to hear that our delivery team arrived right on schedule and completed the assembly of your new sofa both quickly and efficiently. It is wonderful to know they were so pleasant during their visit. Thank you for taking the time to share your positive experience and kind feedback with us.
Kind Regards,
Kevin
I want to thank Matteo in Harvey Norman…
I want to thank Matteo in Harvey Norman in Carrickmines or dog died on the Bank Holiday and my husband was so upset. While he was dropping her off to be cremated i went down to get a few photos of Penny and Ray to be put in frames and put up before he came home. I hadnt done this before but Matteo helped me and was so kind as i was a bit wobbly so thanks and the Pics and mug were great.
October 27, 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Lorraine,
We are glad you enjoyed your experience during such a difficult time. We appreciate you taking the moment to share your feedback about the assistance you received. It is important to us that our team members provide patient and helpful support when our customers are creating meaningful keepsakes to remember their cherished pets. We are pleased that the framed photographs and the custom mug turned out well and brought some comfort to your household. Thank you for sharing your kind words with us.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Carrickmines
Hi Anna,
Thank you for taking the time to leave this review. We are delighted to hear of your experience with our service.
Kind Regards,
Kevin
Ordered hoover bags online
Ordered hoover bags online. Totally wrong ones delivered. I had to return to store and exchange - no apology. What’s the point of the delivery charge? Poor customer service. Wont use again
October 31, 2026
Reply from Harvey Norman Ireland - Carrickmines
Hi There,
We regret to hear about the inconvenience caused by receiving the incorrect hoover bags and the subsequent trouble of having to exchange them in-store. It is disappointing to learn that you did not receive an apology or the level of service you expected, especially after paying for delivery. Your feedback regarding this experience has been noted.
Kind Regards,
Kevin
Excellent service
Excellent service. Hes so accommodating and helpful. Definitely will come back.
November 6, 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Rhea,
We are so pleased to hear that our team member provided such accommodating and helpful support. We truly appreciate your kind feedback and look forward to welcoming you back in the future.
Kind Regards,
Adam
I couldn't be happier with the service…
I couldn't be happier with the service provided by John and Nathan (father and son), who delivered and assembled my new ottoman bed and took away my old one.
Both were extremely friendly, polite and professional. Nathan called ahead to arrange the delivery, keeping me informed, and they both made sure everything was assembled properly before leaving. They also took the time to show me how to operate the end-lifting ottoman mechanism and gave me some really helpful advice on how best to attach a headboard in the future.
It's not often you come across such genuinely nice people who take pride in their work and go the extra mile to help their customers.
A big thank you to John and Nathan for making the whole experience so easy and pleasant. Excellent service from start to finish. I would highly recommend them!
November 6, 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Vitalia,
We are so pleased to hear about your excellent experience with the delivery and assembly of your new ottoman bed. It is wonderful to know that the team provided such polite, professional, and helpful service, ensuring everything was fully set up and explained to you. We truly appreciate your kind recommendation and feedback.
Kind Regards,
Kevin
A very good experience from start to finish!
A very good experience from start to finish.
Joseph in store was excellent - very knowledgeable on all the products and very attentive. A big shout out to Glen and Daniel who delivered and installed our product. Communication was excellent - we received a call on the morning of delivery to confirm time etc. Glen and Daniel were extremely punctual, very friendly, professional and all round great guys and a great service. Extremely happy customers .. Aileen and Owen
November 4, 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Aileen,
We are delighted to hear about your positive experience from start to finish. It is wonderful to know that you received attentive and knowledgeable service in-store, followed by a punctual, friendly, and professional delivery and installation. We appreciate you taking the time to share your feedback about the excellent communication and service you received.
Kind Regards,
Kevin
Anil, Harvey Norman Carrickmines EXCELLENT
We cannot say enough good things about the service we have received from Anil in Carrickmines. He is a true professional, very knowledgeable & courteous. Nothing was too much trouble, a pleasure to deal with.
November 5, 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Jane,
We are so pleased to hear about your positive experience at our Carrickmines store. It is wonderful to know that our team member provided such professional, knowledgeable, and courteous assistance during your visit. We truly appreciate you taking the time to share this kind feedback about your interaction.
Kind Regards,
Kevin
Steven was brilliant
Steven was brilliant! Very friendly and helpful, and he went out of his way to help us resolve an issue with a phone we purchased a couple of weeks ago, he even sold us a second phone! We were really happy with the service and genuinely appreciated all the time and effort he put into helping us. Thanks, Steven!
November 4, 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Edickson,
We are so pleased to hear about your positive experience with our team member. It is wonderful that they were friendly and went out of their way to help resolve the issue with your phone, while also assisting you with an additional purchase. We truly appreciate your kind feedback regarding their helpful service and the time and effort they dedicated to assisting you.
Kind Regards,
Kevin
Stephen
Stephen, David and Mono delivered a mattress for me today. They changed their planned schedule to fit in with my availability during the day. Arrived when they said they would and were very pleasant and helpful in bringing the new mattress in and the old mattress away.
November 4, 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Olivia,
We are so pleased to hear about your positive delivery experience. It is wonderful that the team was able to adjust their schedule to accommodate your availability and that they were so helpful with bringing in your new mattress and removing the old one. We truly appreciate you taking the time to share your kind feedback.
Kind Regards,
Kevin
Product delivery and installation
The delivery guys Stephen,David and Mono were gentlemen and extremely pleasant and professional. Thanks lads.
November 4, 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Ray,
We are so pleased to hear that our delivery team provided such a polite, professional, and pleasant service during their visit. Thank you for taking the time to share your wonderful feedback with us!
Kind Regards,
Kevin
Very happy with service and updates.
October 28, 2026
Reply from Harvey Norman Ireland - Carrickmines
Hi Paul,
We appreciate your feedback. We are so glad to hear that you are pleased with our service and the communication you received.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Carrickmines
Hi Cadu,
We are glad you enjoyed your experience. We appreciate our team's great help.
Kind Regards,
Kevin
excellent customer service and quick…
excellent customer service and quick service! thank you
October 26, 2026
Reply from Harvey Norman Ireland - Carrickmines
Hi Alina,
We are glad you enjoyed your experience with our helpful team and prompt assistance. Thank you for your kind feedback.
Kind Regards,
Adam
I met Gayle today
I met Gayle today, and I feel so lucky to have had the opportunity to meet her. She was incredibly helpful, patient and welcoming. No matter how many questions I asked, she never once made me feel that I was bothering her. She is genuinely a role model when it comes to sales and customer service
Thanks a million
October 31, 2026
Unprompted review
Reply from Harvey Norman Ireland - Carrickmines
Hi Rands,
We are absolutely delighted to hear about your wonderful experience. It is fantastic to know that our team member provided such patient, welcoming, and helpful assistance, making you feel completely at ease with all of your questions. We truly appreciate you taking the time to share such kind words about their exceptional customer service and dedication.
Kind Regards,
Kevin
Click and collect
Used click and collect from the Carrickmines store, no issues, great service
October 24, 2026
Reply from Harvey Norman Ireland - Carrickmines
Hi Suzy,
We're so pleased to hear that you had a seamless experience using our click and collect service at the Carrickmines branch. Thank you so much for sharing your positive feedback with us!
Kind Regards,
Kevin
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.