Harvey Norman Ireland - Castlebar Reviews 

279
TrustScore 4.5 out of 5

4.3

Unit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586 Mayo, Mayo, IE


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Rated 5 out of 5 stars

I recently purchased all my kitchen appliances at Harvey Norman's castlebar & dealt with Ciaran from the start...He was so knowledgeable & extremely helpful throughout the whole experience. When ch... See more

Company replied

Rated 5 out of 5 stars

The excellent staff at harvey normans today helped me to have a wonderful experience in the shop. Daria went above and beyond to help me and was very knowledgeable in her department. Harvey Norman are... See more

Company replied

Rated 5 out of 5 stars

We went to Harvey Norman in Castlebar Friday,10th July. We were looking for an Air Conditioner for our home. We met Nelson. He was a tall,pleasant young man who immediately assisted us and went out of... See more

Company replied

Rated 5 out of 5 stars

Patrick and Martin delivered and installed my new appliance, as I was out of house working they maintained contact with me on numerous occasions for ETA. Left everything clean and took away all rubbis... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Castlebar

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586, Mayo, Mayo, Ireland

  • 094 9063900

4.3

Excellent

TrustScore 4.5 out of 5

279 reviews

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4-star
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1-star

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4.3

All reviews

(279)

8,960 reviews in the last 12 months

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Rated 1 out of 5 stars

Advised item ready for collection…

Advised item ready for collection however having driven a distance to collect it, it actually wasn’t there.

March 21, 2025
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Melissa, thank you for taking the time to leave this review. I am very sorry to hear of your experience with your click and collect order. Could you please email some details to customer@support.harveynorman.ie and we can look into this further. Best Wishes Lillie

Rated 5 out of 5 stars

Usual great prompt service from…

Usual great prompt service from knowledgeable staff.

March 19, 2025
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi there,

Thank you so much for taking the time to leave this review. We are delighted to hear of your experience with your order and our service. If we can assist you further please do not hesitate to contact us. Kind Regards, Kevin

Rated 4 out of 5 stars

Kept informed.

Kept informed.
Should really have product in store.

March 10, 2025
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Sean,

Thank you for taking the time to leave this review. We are happy to hear about the good communication received by us on your recent order. We hope to hear from you again soon!

Many thanks,
Sean

Rated 5 out of 5 stars

Clear communications received and…

Clear communications received and followed through

March 7, 2025
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi John, thank you for taking the time to leave this review. I am delighted to hear you received clear communication. Best Wishes Lillie

Rated 5 out of 5 stars

The item I ordered was delivered…

The item I ordered was delivered quickly.

March 4, 2025
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Reply from Harvey Norman Ireland - Castlebar

Hi Paula, Thank you for taking the time to leave this review. I am delighted to hear your order arrived quickly. Best Wishes Lillie

Rated 5 out of 5 stars
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Richella,

Thank you for taking the time to leave this review. We are delighted to hear of your experience with our delivery service. If we can assist you further please do not hesitate to contact us. Kind Regards, Kevin


Rated 5 out of 5 stars

JUST A BRILLIANT SERVICE

February 26, 2025
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Reply from Harvey Norman Ireland - Castlebar

Hi Kenneth,

Thank you for taking the time to leave this review. We are delighted to hear of your experience with your recent purchase and our service. If we can assist you further please do not hesitate to contact us. Kind Regards, Kevin

Rated 5 out of 5 stars

Highly recommended

I had a great experience buying all my appliances from Harvey Norman in Castlebar. Clodagh, who helped me in store, was extremely knowledgeable and went above and beyond in organising the order and invoice I needed. When it came to delivery, Darragh called in advance and made sure I would be available. He arrived exactly when he said he would. Thanks to all at Harvey Norman Castlebar for the great experience.

March 4, 2025
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Danial,

Thank you for taking the time to leave this review. We are delighted to hear of your experience with Darragh in our logistics and Clodagh in our Castlebar store we really appreciate your feedback. If we can assist you further please do not hesitate to contact us. Kind Regards, Kevin

Rated 5 out of 5 stars

All good great service and welcoming

All good great service and welcoming

February 16, 2025
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Reply from Harvey Norman Ireland - Castlebar

Hi Gay,

Thank you for taking the time to leave this review. We are thrilled to hear you were happy with your recent experience with us. We hope to see you again soon!

Many thanks,
Sean

Rated 1 out of 5 stars

I brought 3 items from Harvey…

I brought 3 items from Harvey Norman.From shop , they instructed that the items will come with in 5 days.Waited for 5 days and contacted them.The response was to deliver the things on two days.The second day,one item received.Asked for other two items and the answer was will deliver after two to three weeks.Still I'm awaiting for two items.The delivery is very very poor.

February 22, 2025
Unprompted review
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Reply from Harvey Norman Ireland - Castlebar

Hi there,

Thank you for taking the time to leave this review. We are very sorry to hear this. Can you please contact us directly with your order details so we can look into this with the relevant team?

customer@support.harveynorman.ie

Kind regards,
Sean

Rated 2 out of 5 stars

Terrible service

Bought a washing machine Harvey Norman castlebar, Sales person was nice but didn't advise that washing machine had to be un installed, delivery drivers arrived, wouldn't take washing machine as the connections were still on it, they said their not allowed to touch it, ironically they offer the service of install and the drivers would be the ones to do that, last purchase from any Harvey Norman, will advise everyone I know about this, word to the wise, Sheridans in castlebar offered to remove and install for free, when I told the sales person this she said they charge 75 euro which is a lie, only reason for not using them is they didn't have the model

February 20, 2025
Unprompted review
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Reply from Harvey Norman Ireland - Castlebar

Hi there,

Thank you for taking the time to leave this review. We are sorry to hear about this in-store experience. Can you please contact us directly with your order details so we can look into this with the relevant team?

customer@support.harveynorman.ie

Kind regards,
Sean

Rated 5 out of 5 stars

Advised beforehand what time they were…

Advised beforehand what time they were coming. Came at the time advvised and agreed.

February 13, 2025
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Mick,

Thank you for taking the time to leave this review. We are delighted to hear of your experience with our delivery service. If we can assist you further please do not hesitate to contact us. Kind Regards Kevin

Rated 5 out of 5 stars

Very good experience with Harvey Norman…

Very good experience with Harvey Norman in Castlebar. Staff are very helpful and quick to attend to you.

February 7, 2025
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Charles,

Thank you for taking the time to leave this review. We are delighted to hear of your experience with our Castlebar teams. If we can assist you further please do not hesitate to contact us. Kind Regards Kevin

Rated 5 out of 5 stars

Sales Person

I bought a Samsung Jet vacuum cleaner in Harvey Norman's.
Was very happy with advise & honest opinion of sales person Martin.
He was very knowledgeable about the products in the store.
I'm happy with my purchase too!!!

February 5, 2025
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi there,

Thank you for taking the time to leave this review. We are delighted to hear about the experience you had with Martin from our Castlebar store. We hope to see you there again soon!

Many thanks,
Sean

Rated 2 out of 5 stars

Poor service

I ordered my fridge on 1st December.
I was told the fridge was not in stock but would be in stock early January and the shop would contact me so I paid the deposit.
I went in to the shop on the 4th January to pay the remainder of the bill and query delivery.
I was told it was due the following week and the assistant would check up on it and ring me on the following Monday.
I received no call.
I rang on the 28th January.
The fridge was now in stock but I had not been called or informed.
I then organised delivery for 31st of January.
I received a call on 30th to attempt to cancel the delivery.
I complained and the delivery was agreed for 31st January.
The delivery drivers arrived in good time but did not unbox or remove packaging. Later, I realised the delivery truck had driven over my lawn and damaged the lawn.
I have taken photos of the damage.
The fridge itself is perfect, no complaints about that.

January 31, 2025
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Aisher,

Thank you for taking the time to eave this review. We are sorry to hear of your experience with the delivery of your order please contact our online team at the below email as they will be able to look into this further with the relevant teams. Kind Regards Kevin online.customerservice@ie.harveynorman.com

Rated 5 out of 5 stars

Very happy customer

I bought a hoover and TV from castlebar store. Both manager and staff were very helpful. They showed and explained the products that I bought. The delivery men were also very helpful. I would highly recommend this store.

January 22, 2025
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Donna,

Thank you for taking the time to leave this review. We are very happy to hear you were happy with your full experience with us for your recent purchase. We look forward to seeing you again soon!

Many thanks,
Sean

Rated 5 out of 5 stars

Very Smooth and Good.

Very Smooth and Good.

January 20, 2025
Unprompted review
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Clive,

Thank you for taking the time to leave this review. We are thrilled to hear about your recent experience with us, we hope to hear from you again soon!

Many thanks,
Sean

Rated 2 out of 5 stars

Order not received..No delivery…

Order not received..No delivery information.

January 17, 2025
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Michael,

Thank you for taking the time to leave this review. We are sorry to hear of your experience with your online order. I can see our teams have now sent an update. If we can assist you further please do not hesitate to contact us. Kind Regards, Kevin

Rated 5 out of 5 stars

Great service quick delivery

Great service quick delivery

January 6, 2025
Harvey Norman Ireland - Castlebar logo

Reply from Harvey Norman Ireland - Castlebar

Hi Mary,

Thank you for taking the time to leave this review. We are thrilled to hear about your recent experience using our home delivery service. We hope to hear from you again soon!

Many thanks,
Sean

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