Harvey Norman Ireland - Drogheda Reviews 

356
TrustScore 4.5 out of 5

4.4

Units 8-11, Drogheda Retail Park, Donore Park, Rathmullen, Drogheda, A92 CC97 Meath, Meath, IE


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Rated 5 out of 5 stars

We recently bought a new sofa from Harvey Norman in Drogheda and had a great experience. Kristina was really helpful throughout, offering excellent advice and giving us plenty of time and space to ma... See more

Company replied

Rated 5 out of 5 stars

David was an absolute pleasure to deal with and was extremely helpful while we were picking out our sofa! He was very friendly and extremely professional! Answered all our silly questions and showed u... See more

Company replied

Rated 5 out of 5 stars

I'm still learning how to set up my robot vacuum, but I'm very happy with my purchase. It's been working great both vacuuming and mopping. I'd really like to have access to the camera, but otherwise e... See more

Company replied

Rated 5 out of 5 stars

I was struggling a little trying to print photos. A lovely lad by the name if Iyaaz asked if I would like some help. Iyaaz assisted me in the most friendly and helpful way and even placed my 3 photos... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Drogheda

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 8-11, Drogheda Retail Park, Donore Park, Rathmullen, Drogheda, A92 CC97, Meath, Meath, Ireland

  • 041 9878200

4.4

Excellent

TrustScore 4.5 out of 5

356 reviews

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4.4

All reviews

(356)

9,342 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful staff…

Usually I get item im looking for however sometimes I need to order it in and that can vary in the time its delivered I waited 6 months on my sofa but only a few days for electrical items. Staff are knowledgeable and helpful.

December 22, 2025
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Anita,

We appreciate your feedback. We're glad our staff's knowledge and helpfulness stood out. We acknowledge that order delivery times can differ, and we're always working to improve this. Thank you for your patience.

Kind Regards,
Kevin

Rated 1 out of 5 stars

I ordered a TV from HN for home…

I ordered a TV from HN for home delivery. I still haven't received it. I emailed customer service and got a reply that it was being processed. Yesterday I called the store in Drogheda, and they told me they didn't know when the TV would be in the store. Now I don't know what to do. It's available in other HN stores, but they can't take from another store, like Swords. This was my first purchase from HN and I will never shop there again. I've been waiting for the TV since January 14th; today is January 26th, 2026.

January 14, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Drogheda

Hi Sebastian,

We regret to hear about the trouble with your TV order and the delay since January 14th. We appreciate you bringing this to our attention. We'll look into why it's unavailable and see how we can improve our processes. Thanks for your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Communication

Communication about delivery arrangements was super and staff including delivery staff were all lovely.

January 17, 2026
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Reply from Harvey Norman Ireland - Drogheda

Hi there,

We're happy to hear that our communication about delivery was super, and that our staff were lovely! We appreciate you sharing your positive experience.

Kind Regards,
James

Rated 2 out of 5 stars

Wouldn’t assemble correctly

Wouldn’t assemble correctly. Was a fault in the arm rest. But drove from north Cavan to Drogheda to collect it and couldn’t get back to return

January 20, 2026
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Reply from Harvey Norman Ireland - Drogheda

Hi Michael,

We regret you had trouble assembling the product and faced an issue with the armrest. Please email our customer support team the details as they will be able to look into this further, "customer@support.harveynorman.ie"

Kind Regards,
James

Rated 5 out of 5 stars

Customer Satisfaction and Happiness

Me and my wife purchase Mila Sofa in Harvey Norman Drogheda. One of their employees Reece welcomed us and entertained our questions with patience, sincerity, and truthfulness. He knows all the details of the products and advises us on what is good and what is best for our house. I was so amazed by his statements, “I was so happy whenever the customer came back here and told me that they are happy and satisfied with their purchase product”. After sales in Harvey Norman was also great, we encountered electrical fault in sofa, after we reported it, they changed all the items within less than a week. We are happy and satisfied with our purchase from Harvey Norman Drogheda. Thank you, Reece and the team.

December 12, 2025
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Reply from Harvey Norman Ireland - Drogheda

Hi Angelo,

We're happy to hear that you and your wife had a positive experience. It's great to know the team's assistance and after-sales service met your expectations. We appreciate your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Daryl made my experience easy and…

Daryl made my experience easy and pleasant he was very helpful to get me what i required. he is a credit to your company and the Drogheda store.

January 15, 2026
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Reply from Harvey Norman Ireland - Drogheda

Hi Julie,

We appreciate you taking the time to share your positive experience. We are so glad to hear that you were pleased with the service you received in our store.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Good Customer Serivce Expereice.

Good Customer Serivce Expereice.
Ms.Gayatri saler represetative, response and customer handling was great for my online click and collect order.

January 13, 2026
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Reply from Harvey Norman Ireland - Drogheda

Hi Prabhu,

We're happy to hear that you had a good customer service experience. We appreciate your positive feedback regarding the assistance you received with your click and collect order.

Kind Regards,
Kevin

Rated 3 out of 5 stars

Ordered phone on line put downward customer service my…

Ordered phone on line put down my sister to collect . When she went to pick up she was refused . I had sent her screen shot with all details including her name which was sent from Harvey Norman’s . She then had to show her driving license. After a while they gave her the phone .

January 12, 2026
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Reply from Harvey Norman Ireland - Drogheda

Hi Alf,

We appreciate you taking the time to share your experience. We're sorry your sister faced difficulties collecting the phone. We'll review our collection process to ensure a smoother experience in the future.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Top class service

Ordered online during the sale, was contacted same day to arrange a delivery date, delivered on the arranged date at the texted time, Follow up call to make sure all was good - Thats good service

January 10, 2026
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Reply from Harvey Norman Ireland - Drogheda

Hello,

We're happy to hear that you had a positive experience with our online order and delivery process. It's great to know that we were able to meet your expectations with our service. Thanks for your feedback.

Many thanks,
Katie.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery

January 6, 2026
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Reply from Harvey Norman Ireland - Drogheda

Hi Mary,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!

Many thanks,
Katie.

Rated 4 out of 5 stars

Good laptop the vivobook

Good laptop the vivobook. Windows 11 is interesting.I should have used Click and Collect I think.

December 31, 2025
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Reply from Harvey Norman Ireland - Drogheda

Hi Kieran,

We're glad you like your new laptop. We appreciate your feedback!

Kind Regards,
James

Rated 3 out of 5 stars

Don’t mind having to wait till one of…

Don’t mind having to wait till one of the products I ordered came into store but then when it arrived the email stated that the items had to be picked up within 3 days , this was difficult and maybe I could have phoned the shop to arrange an extension,

January 6, 2026
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Reply from Harvey Norman Ireland - Drogheda

Hi Sharon,

We appreciate your feedback and regret any difficulty caused by the pickup timeframe. We're sorry for any inconvenience this may have created and will review our communication process.

Kind Regards,
Kevin

Rated 1 out of 5 stars

Vibration and Noisy is so bad even will 3pcs of clothes

The washing machine is so noisy and the vibration has started spoiling my kitchen cabinets. To the extent that my neighbor are knocking on my door to complain.

January 5, 2026
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Reply from Harvey Norman Ireland - Drogheda

Hi Shukurat,

We're very sorry to hear about the noise and vibration causing issues with your cabinets and disturbing your neighbors. We'll investigate this and our teams will contact you.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Hassle free and good service.

Hassle free and good service.

January 5, 2026
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Gerard,

We appreciate you taking the time to leave a review. We're delighted you were happy with our hassle-free service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Helpful Staff

December 30, 2025
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Reply from Harvey Norman Ireland - Drogheda

Hi Niamh,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!

Many thanks,
Katie.

Rated 5 out of 5 stars

Goods available and delivered promptly.

Goods available and delivered promptly.

January 1, 2026
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Aoife,

We appreciate you taking the time to leave us feedback; we are so happy to hear that your goods were delivered promptly.

Many thanks,
Katie.

Rated 4 out of 5 stars

I had a problem with PayPal adding a…

I had a problem with PayPal adding a delivery & switching location to a Drogheda collection. It was swiftly rectified by the Drogheda Electrical Dept Manager!

December 30, 2025
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Gerard,

We're happy to hear that the Electrical Department Manager in Drogheda swiftly resolved the issue with your order. We appreciate you bringing this to our attention and for your feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Quick delivery

Order a mobile phone online.. quickly delivered.. happy 100% with the service

December 27, 2025
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi there,

We're happy to hear that you had a positive experience with our fast delivery service. Thank you for your valuable feedback and for your order!

Kind Regards,
James

Rated 5 out of 5 stars

Frank was so helpful and polite

We went into the furniture department to be greeted with a smile and a chat from Frank. Frank was extremely helpful and friendly to deal with. A pleasure as always . You’re a gentleman Frank. The store is lucky to have such a hardworking chap like you.

December 31, 2025
Unprompted review
Harvey Norman Ireland - Drogheda logo

Reply from Harvey Norman Ireland - Drogheda

Hi Christeen,

We're happy to hear that you had such a positive experience in our furniture department. It's great to know that our team member made your visit pleasant. We appreciate your kind words and recognition of their hard work.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Fantastic buy I got with a discount and…

Fantastic buy I got with a discount and free voucher to top it off.

December 27, 2025
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Reply from Harvey Norman Ireland - Drogheda

Hi Erwin,

We're happy to hear that you are pleased with your purchase and the added benefits you received. Thank you for sharing your positive experience with us!

Many thanks,
Katie.

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