Harvey Norman Ireland - Drogheda Reviews 

Ordered item , delivered promptly

Wasn’t made aware when buying this online that the USB lead didn’t come with the printer so I wasn’t able to use it until the following day when I went to purchase said lead. I bought it elsewhere as I was so angry that the customer service is so bad taht I couldn’t use something I’d just purchased

Recently purchased several appliances from Harvey Norman. While the sales experience was excellent, the delivery and installation service was very disappointing.

The fridge was installed into the kitchen unit but was not switched on at the wall. The installers told my wife it was ready to use, but when I checked later, the fridge was completely off. I had to remove the heavy American-style fridge from the unit myself—something that requires two people and precise handling—just to access the power switch. A basic check from the installation team would have avoided this unnecessary hassle.

The hob installation was also poorly done. The long cable was left hanging in such a way that the cupboard underneath cannot be closed properly. This could have been easily routed before fitting, but now the only option is to remove the hob or leave it as it is.

On top of this, the microwave I ordered was not delivered at all.

Overall, the installation team showed a lack of care and professionalism. After spending significant money, I expected a proper, complete service where appliances are checked and installed correctly. Instead, I was left with extra work, inconvenience, and frustrtion

The staff are very helpful and anything that you needed they would accommodate you

Great to deal with!
Ordered an American fridge online and was delivered in days!
Excellent customer service and experience

Ordered online. Very quick service and reasonable price. Bought rice cooker

The staff member was friendly,knowledgeable and dealt with me quickly.

Staff very helpful.
Product in stock.
Good value

Fast and great service

Went to store and met Pratheep and he was absolutely amazing just as professional and helpful as the first time we meet him a few weeks ago when we were getting Two new TVs.He was very helpful, knowledgeable and easy to talk to about the product we wanted to
purchase. Pratheep is a truly brilliant sales person and I will definitely be back when I need another item and I hope Pratheep is in store and not on his day off.Well done Pratheep .🌟🌟🌟🌟🌟

Superfast delivery, great communication rang before delivery to ensure everything was ok. Delivery guys lifted bed upstairs, I didn't even have to ask. Incredible service. Highly recommend 100%

Had an almost perfect experience in customer service after a Samsung Washing machine began to leak (after a few years).

A little slow to begin with but they got the ball rolling at the same time, too.

Bought online but was delivered via their Drogheda Store.

Very friendly lady at the till , and very prompt service

I found the whole experience very straight forward click and collect was very efficient and very good. Staff very efficient.

Click and collect the same day, even, after hours, very good👍

Great store to shop in and online service fantastic

Drogheda Harvey Norman Funiture are the best, the only issue I had is the sideboard was brown and i
was written grey/black on cartons.Still waiting for the delivery of the sideboard but have the dining table delivered already. Great customer care especially Mr Frank. He’s d best. Thank you

Pratheep in the Drogheda store was brilliant today. I purchased a tv and his customer service and friendliness was excellent. He spent time with me going through the best tv option for me and he made the whole process simple. I was extremely impressed by him today and his knowledge and expertise was clear to see. I would highly recommend Pratheep

It took 6 almost 7 weeks from the day I paid online. The communication was very poor with unanswered queries about the delay. When it did arrive the fridge came with a 2 pin plug!!!!! This added to a not good customer experience. Then when I contacted Harvey Norman they were very understanding but did nothing until I phoned them (which is also not easy to connect with a live person) to date they said they would reinburse the extra cost of hiring an electrician to put a fused three pin UK Irish standard plug ... have received no thing to date hopefully next few days. It just was not an easy friendly or helpful service at any stage.