Gabi was our sales assistant, and she was incredibly helpful and friendly. She was able to provide multiple options for different pieces of furniture that we were looking for. We gave her brief descri... See more
Company replied
Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89 Dublin, Dublin 22, IE
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Gabi was our sales assistant, and she was incredibly helpful and friendly. She was able to provide multiple options for different pieces of furniture that we were looking for. We gave her brief descri... See more
Company replied
I had a great experience in Harvey Norman at fonthil. All the staff are very friendly and helpful. In particular Aleksandra was super kind and helpful, I had an issue with my Samsung vaccum cleaner, s... See more
Company replied
Id never use ur company again . Your after sales is a joke . Had a problem and when made a call to let yous know i was accused of causing the damage myself and still waiting on it to be resolved . I w... See more
Company replied
Fantastic friendly service. Couldn't do enough to help. Ordered American fridge ealry and kept my product in storage until I was ready to recieve.. Delivery crew.. Blake Haulage were so good and caref... See more
Company replied
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Written by the company

Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89, Dublin, Dublin 22, Ireland
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This time was friendly staff handling with care

Reply from Harvey Norman Ireland - Fonthill
Great price. Had the item in stock. Pick up in store fast and efficient.
Did go to wrong counter at first.

Reply from Harvey Norman Ireland - Fonthill

Reply from Harvey Norman Ireland - Fonthill
Excellent communication, very professional delivery, clean and tidy.

Reply from Harvey Norman Ireland - Fonthill

Reply from Harvey Norman Ireland - Fonthill
As i mentioned before, a member of staff called me to say come and collect my order from the store. And i paid for the delivery of those products. Not everybody has 9 to 5 jobs.

Reply from Harvey Norman Ireland - Fonthill

Reply from Harvey Norman Ireland - Fonthill
Poor service at the point of payment.
HN needs to pay more attention to fire safety.

Reply from Harvey Norman Ireland - Fonthill

Reply from Harvey Norman Ireland - Fonthill
Collected an item which was fine but ridiculous that only one person for TV, radio section while other staff just walking around doing nothing. At least 3 people waiting on that one staff member. Ended up walking out and purchasing elsewhere.

Reply from Harvey Norman Ireland - Fonthill
I ordered 3 tech items at 7pm on black Friday and they were ready for collection at 7.30. I had them collected by 8pm. A great online experience and some great deals for Black Friday. No hassle shopping.

Reply from Harvey Norman Ireland - Fonthill
Didnt turn up qnd when did without instructions and no one wver called me back

Reply from Harvey Norman Ireland - Fonthill
The person who helped me we so lovely and polite.

Reply from Harvey Norman Ireland - Fonthill
I want to give special recognition to Dean, one of the managers in Harvey Norman Fonthill, whose customer service is genuinely exceptional. His knowledge, patience, and commitment to helping customers create an experience that stands far above the ordinary.
From my very first interaction, Dean demonstrated an impressive understanding of the products, offered clear and practical guidance, and never once made me feel rushed. His attitude is consistently calm, positive, and professional — and his follow-through is superb. He doesn’t just provide information; he ensures real solutions are put in place.
He is the kind of person any large retailer would be fortunate to have. His work ethic, customer focus, and ability to support people with genuine care deserve real acknowledgement. If you’re looking for new kitchen appliances, Dean is the person you want to speak to — his advice is reliable, thoughtful, and incredibly helpful.
My experience was outstanding because of him, and I will be returning thanks to the level of service he provided.

Reply from Harvey Norman Ireland - Fonthill

Reply from Harvey Norman Ireland - Fonthill
They were great. Install the wash machine with no bother. Clean and tidy. And very kind . And came on time. I would buy again from Harry norman. Thank you.

Reply from Harvey Norman Ireland - Fonthill
We were given a two hour time slot during which the two lads arrived. They removed the old appliances, installed the new ones and were both efficient and polite throughout. They also took away the old appliances, plus all packaging.

Reply from Harvey Norman Ireland - Fonthill
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