Harvey Norman Ireland - Fonthill Reviews 

625
TrustScore 4.5 out of 5

4.4

Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89 Dublin, Dublin 22, IE


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Rated 5 out of 5 stars

Gabi was our sales assistant, and she was incredibly helpful and friendly. She was able to provide multiple options for different pieces of furniture that we were looking for. We gave her brief descri... See more

Company replied

Rated 5 out of 5 stars

I had a great experience in Harvey Norman at fonthil. All the staff are very friendly and helpful. In particular Aleksandra was super kind and helpful, I had an issue with my Samsung vaccum cleaner, s... See more

Company replied

Rated 1 out of 5 stars

Id never use ur company again . Your after sales is a joke . Had a problem and when made a call to let yous know i was accused of causing the damage myself and still waiting on it to be resolved . I w... See more

Company replied

Rated 5 out of 5 stars

Fantastic friendly service. Couldn't do enough to help. Ordered American fridge ealry and kept my product in storage until I was ready to recieve.. Delivery crew.. Blake Haulage were so good and caref... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Fonthill

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89, Dublin, Dublin 22, Ireland

  • 01 5729800

4.4

Excellent

TrustScore 4.5 out of 5

625 reviews

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4.4

All reviews

(625)

8,845 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Letting contact during the day and arrived when they said they would. 2 friendly guys who were extremely polite and professional.

December 29, 2025
Unprompted review
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Joe,

We're happy to hear that our team was punctual, polite, and professional during your daytime contact. Thank you for taking the time to share your positive experience with us!

Many thanks,
Katie.

Rated 5 out of 5 stars

Very easy process

Very easy process

December 23, 2025
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Ciara,

Thank you for taking the time to leave this review. We are delighted to hear of your experience with our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Simply Perfect !!

Simply Perfect !!
Thank you for having it delivered for Christmas Eve as it was a Christmas Day gift 😁👍🏼

December 19, 2025
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Louise ,

We're happy to hear that everything was simply perfect! Thank you for your wonderful feedback, and we're so glad we could deliver it in time for Christmas.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Easy collection

Easy collection and the offered to bring it out to the car for me as I had my two sons with me. Would recommend

December 21, 2025
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Fiona,

We're happy to hear that the collection was easy for you, and we appreciate the positive feedback regarding our team assisting you with your sons. We appreciate your recommendation!

Kind Reagrds,
Kevin

Rated 5 out of 5 stars

Very grateful

I didn't catch his name unfortunately but he was working Christmas Eve morning in your Fonthill store and was met with a very frazzled me picking up a Nintendo Switch 2 he was very good and so helpful had it all sorted for me in minutes .

December 23, 2025
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Maria,

We're happy to hear that your experience in our Fonthill store was so positive! We appreciate you taking the time to share your kind words about our team member's helpfulness during your Christmas Eve visit.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great precision in completing the order…

Great precision in completing the order - product / packaging and time for dispatch (ordered online). Certainly will give a shot again.

December 16, 2025
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Michal,

We appreciate you taking the time to leave this review. We're happy to hear about your positive experience with our precision in completing your order. We look forward to your next order!

Many thanks,
Katie.

Rated 5 out of 5 stars

Great help from Mishmi.

Great help from Mishmi.

December 10, 2025
Unprompted review
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Jaro,

We are happy to hear that you received great help. Thank you for sharing your positive experience with us; we appreciate it.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Onlime purchase

Bought online and collected in fonthill store. Very quick and easy. Girl on collection desk was very helpful and friendly

December 20, 2025
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Christine,

We're happy to hear that your online purchase and collection at the store went so smoothly. It's great to know the collection desk associate was helpful and friendly! Thanks for your feedback.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Looking for an item in Fonthill…

Looking for an item in Fonthill yesterday and unfortunately iit was out of stock. A lovely lad named. JAKE helped me find it in Tallaght and even helped me do click and collect. Thank you Jake great customer service.

December 22, 2025
Unprompted review
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Margaret,

We're happy to hear that you received such great support. It's wonderful that our colleague went the extra mile to help you locate your item and arrange click and collect. Thank you for your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Start to finish professional approach

Start to finish professional approach . Keep up the good work

December 16, 2025
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Maloy,

We appreciate you taking the time to share your positive experience. We're glad you were impressed with our professional approach.

Kind Regards,
Kevin

Rated 1 out of 5 stars

Buy your tv elsewhere

Very inefficient / frustrating process from start to finish. Too many calls and follow ups required with Harvey Norman and the crowd they use to install the tv's. Topped off with the lads from the tv installation service failing to take the inconveniently sized TV box (85") with them because Harvey Norman doubled booked the tv and tv bracket: one was sent to the house, and the other brought with the tv installation lads. This meant (apparently) there no space in the van to take the packaging away. They said they would be back the next day to pick it up. That didn't transpire and radio silence despite multiple follow ups. Buy your tv elsewhere.

December 2, 2025
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Graham,

We appreciate you bringing this to our attention. We're sorry the TV installation process was frustrating, involving numerous calls and a missed packaging removal. Please email our customer support team the details as they will be able to look into this with the relevant team. customer@support.harveynorman.ie

Kind Regards,
Kevin

Rated 5 out of 5 stars

Best Delivery Guys I have Met Ever.

Best Delivery Guys I have Met Ever.

The Delivery was also Fast , on time and met all my expectations.

Shout out to the Delivery Team.

Martin A

December 16, 2025
Unprompted review
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Martin,

We're happy to hear that our delivery team met all of your expectations! We appreciate your shout out and are so glad you had a fast and positive experience.

Kind Regards,
James

Rated 5 out of 5 stars

Marcin from the Fonthill store was…

Marcin from the Fonthill store was absolutely brilliant assisting me with a delayed order I made for Christmas. From start to finish he ensured I was updated via phone, gave me all my options and ensured he went above and beyond! The customer service I received was something I have never experienced.

On collection he helped me bring my item to the car, issued me a refund and provided me with some additional options that worked great.

I wish him all the best for the Christmas season. Sending thanks and appreciation.

December 17, 2025
Unprompted review
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Amy,

We're happy to hear that the assistance you received regarding your delayed order was brilliant. We appreciate your positive feedback and are so glad the support provided exceeded your expectations. Thank you for sharing your experience!

Kind Regards,
Kevin

Rated 1 out of 5 stars

Worst horrible experience.

Worst horrible experience.
Had a very bad experience.

December 15, 2025
Unprompted review
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Teena,

Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this investigated?

Many thanks,
Katie.

Rated 5 out of 5 stars

Very impressed

Very impressed, very punctual very professional

December 15, 2025
Unprompted review
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Ronan,

We appreciate your positive feedback and are so glad that you were impressed with our team's professionalism and punctuality. Thank you!

Many thanks,
Katie.

Rated 5 out of 5 stars

Items arrived ahead of time

Items arrived ahead of time. Received a timely and professional service from in store employee to delivery.

December 15, 2025
Unprompted review
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Paul,

We appreciate you sharing your feedback. We're so happy to hear that your items arrived early and that you received timely, professional service from our team!

Many thanks,
Katie.

Rated 5 out of 5 stars

Click and collect

It was my first time to try the click and collect, impressed how efficient, I got the item very fast.

December 7, 2025
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Ferdinand,

We're happy to hear that your first click and collect experience was efficient! It's great to know you received your item quickly. Thank you for your positive feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Fast delivery reasonable delivery price

Fast delivery reasonable delivery price

December 12, 2025
Unprompted review
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Roger,

We appreciate you taking the time to share your feedback and we're so happy to hear you received fast delivery at a reasonable price.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Very helpful staff

November 28, 2025
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Liam,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!

Many thanks,
Katie.

Rated 5 out of 5 stars

Exceptional staff

Friendly staff who were very obliging when I needed to change from collecting my order to having it delivered.
The delivery team were extremely nice too.

December 5, 2025
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Justin,

We appreciate you taking the time to leave this review. We're so happy to hear that our staff were helpful and accommodating when you needed to change your order.

Many thanks,
Katie.

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