Gabi was our sales assistant, and she was incredibly helpful and friendly. She was able to provide multiple options for different pieces of furniture that we were looking for. We gave her brief descri... See more
Company replied
Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89 Dublin, Dublin 22, IE
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Gabi was our sales assistant, and she was incredibly helpful and friendly. She was able to provide multiple options for different pieces of furniture that we were looking for. We gave her brief descri... See more
Company replied
I had a great experience in Harvey Norman at fonthil. All the staff are very friendly and helpful. In particular Aleksandra was super kind and helpful, I had an issue with my Samsung vaccum cleaner, s... See more
Company replied
Id never use ur company again . Your after sales is a joke . Had a problem and when made a call to let yous know i was accused of causing the damage myself and still waiting on it to be resolved . I w... See more
Company replied
Fantastic friendly service. Couldn't do enough to help. Ordered American fridge ealry and kept my product in storage until I was ready to recieve.. Delivery crew.. Blake Haulage were so good and caref... See more
Company replied
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Written by the company

Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89, Dublin, Dublin 22, Ireland
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Letting contact during the day and arrived when they said they would. 2 friendly guys who were extremely polite and professional.

Reply from Harvey Norman Ireland - Fonthill
Simply Perfect !!
Thank you for having it delivered for Christmas Eve as it was a Christmas Day gift 😁👍🏼

Reply from Harvey Norman Ireland - Fonthill
Easy collection and the offered to bring it out to the car for me as I had my two sons with me. Would recommend

Reply from Harvey Norman Ireland - Fonthill
I didn't catch his name unfortunately but he was working Christmas Eve morning in your Fonthill store and was met with a very frazzled me picking up a Nintendo Switch 2 he was very good and so helpful had it all sorted for me in minutes .

Reply from Harvey Norman Ireland - Fonthill
Great precision in completing the order - product / packaging and time for dispatch (ordered online). Certainly will give a shot again.

Reply from Harvey Norman Ireland - Fonthill

Reply from Harvey Norman Ireland - Fonthill
Bought online and collected in fonthill store. Very quick and easy. Girl on collection desk was very helpful and friendly

Reply from Harvey Norman Ireland - Fonthill
Looking for an item in Fonthill yesterday and unfortunately iit was out of stock. A lovely lad named. JAKE helped me find it in Tallaght and even helped me do click and collect. Thank you Jake great customer service.

Reply from Harvey Norman Ireland - Fonthill
Start to finish professional approach . Keep up the good work

Reply from Harvey Norman Ireland - Fonthill
Very inefficient / frustrating process from start to finish. Too many calls and follow ups required with Harvey Norman and the crowd they use to install the tv's. Topped off with the lads from the tv installation service failing to take the inconveniently sized TV box (85") with them because Harvey Norman doubled booked the tv and tv bracket: one was sent to the house, and the other brought with the tv installation lads. This meant (apparently) there no space in the van to take the packaging away. They said they would be back the next day to pick it up. That didn't transpire and radio silence despite multiple follow ups. Buy your tv elsewhere.

Reply from Harvey Norman Ireland - Fonthill
Best Delivery Guys I have Met Ever.
The Delivery was also Fast , on time and met all my expectations.
Shout out to the Delivery Team.
Martin A

Reply from Harvey Norman Ireland - Fonthill
Marcin from the Fonthill store was absolutely brilliant assisting me with a delayed order I made for Christmas. From start to finish he ensured I was updated via phone, gave me all my options and ensured he went above and beyond! The customer service I received was something I have never experienced.
On collection he helped me bring my item to the car, issued me a refund and provided me with some additional options that worked great.
I wish him all the best for the Christmas season. Sending thanks and appreciation.

Reply from Harvey Norman Ireland - Fonthill
Worst horrible experience.
Had a very bad experience.

Reply from Harvey Norman Ireland - Fonthill

Reply from Harvey Norman Ireland - Fonthill
Items arrived ahead of time. Received a timely and professional service from in store employee to delivery.

Reply from Harvey Norman Ireland - Fonthill
It was my first time to try the click and collect, impressed how efficient, I got the item very fast.

Reply from Harvey Norman Ireland - Fonthill
Fast delivery reasonable delivery price

Reply from Harvey Norman Ireland - Fonthill
Friendly staff who were very obliging when I needed to change from collecting my order to having it delivered.
The delivery team were extremely nice too.

Reply from Harvey Norman Ireland - Fonthill
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