Harvey Norman Ireland - Sligo Reviews 

522
TrustScore 4.5 out of 5

4.6

Unit 1A, Sligo Retail Park, Carraroe, Sligo, F91 N522 Sligo, Sligo, IE


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See what reviewers are saying

Rated 5 out of 5 stars

We were shopping for mattress, and got great help and advice from Emilia who had great personality as well. Once we had chosen the most comfortable one that suited both of us, the sale was very easy... See more

Company replied

Rated 5 out of 5 stars

When you decide to go shopping in Harvey Norman Sligo, make sure that you request Martyna R as I cannot recommend her enough. She was extremely helpful, obliging and efficient, our shopping expedition... See more

Company replied

Rated 3 out of 5 stars

The delivery crew gave up after attempting to squeeze my couch into a low doorway. I needed to remove a door and my wife and I managed by squashing the cushions. I signed a disclaimer so Harvey Norman... See more

Company replied

Rated 5 out of 5 stars

I recently purchased an item online, and when it arrived I realised I had ordered the wrong item. I brought the item to Harvey Norman in Sligo to explain my predicament, and a manager whose name evade... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Sligo

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 1A, Sligo Retail Park, Carraroe, Sligo, F91 N522, Sligo, Sligo, Ireland

  • 071 9188700

4.6

Excellent

TrustScore 4.5 out of 5

522 reviews

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4.6

All reviews

(522)

8,975 reviews in the last 12 months

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Rated 4 out of 5 stars

Very easy and clear website

Very easy and clear website. Ordered our new TV with ease and chose to Click & Collect from our local store. My only quibble is that we didn't receive the email advising us to collect the item until we chased it up a number of hours later.

December 3, 2025
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Peaspud,

We're happy to hear that you found our website easy to use and ordering simple. We appreciate your feedback regarding the collection email and regret it wasn't sent promptly. We'll investigate this to improve our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Exchange of my faulty item by Harvey …

Exchange of my faulty item by Harvey Norman 2 delivery guys on 5 November, 2025, was an example of how to do a job properly, with care and attention, and excellent manners !!
We were moving house at that particular time, and instead of repairing and replacing faulty motor in our motor bed base unit, they removed the faulty base from our old address, and replaced it with brand new unit, delivered to our new home !!
Surely above and beyond any imagined perfect customer care !!
Very Special thanks to the two Amazing delivery guys, who made our move something special !!
Well done, Harvey Norman !!
If you carry on with this level of customer care in every case, you are on a winner with the people of Ireland !!
Thank you all so much !!

November 5, 2025
Unprompted review
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi John,

We're happy to hear that the exchange of your item was handled with such care and efficiency. It's wonderful to know that the delivery team went above and beyond during your move, providing a brand new unit and exceptional service. We appreciate your kind words and are glad that their efforts made your move special. Thank you for sharing your positive experience!

Kind Regards,
Kevin

Rated 5 out of 5 stars

I was at the photo centre

I was at the photo centre. Clara was efficient, nice yet professional. The staff seemed under pressure because of the lack of good wifi which customers found difficult to understand.
It is especially difficult to deal with unhappy customers if the solution is out of your control. She praised the staff & the manager while under this pressure. Exceptional service.

December 4, 2025
Unprompted review
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Deirdre,

We appreciate you sharing your experience. We're glad to hear that you were pleased with the service you received at the photo center. We will share your kind words with the team, who work hard, especially when dealing with circumstances beyond their control.

Many thanks,
Katie.

Rated 5 out of 5 stars

Happy customer.

My item had a great reduction in the Black Friday sale. It arrived quickly and it was very well packaged. Happy customer!!

November 25, 2025
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Ian,

We're happy to hear that you were pleased with the Black Friday discount and how quickly your well-packaged item arrived. Thank you for your positive feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Excellent products purchased on Black…

Excellent products purchased on Black Friday delivery very fast. Good bargain highly recommend

November 28, 2025
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi there,

We appreciate you sharing your feedback. We're happy to hear about the fast delivery and that you consider the products excellent and a good bargain.

Many thanks,
Katie.

Rated 5 out of 5 stars

Click and collect

I opted for click and collect at the Sligo store I got an email saying my package was ready all I had to do was go to the store and pick it up. A great service.

November 27, 2025
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Ann,

We're happy to hear that our click and collect service at the Sligo store worked out so well for you. It's great to know you found the experience convenient. Thank you for your positive feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Excellent

Very nice people and service very fast

November 26, 2025
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Sandra,

We are so happy to hear that you found our team and service to be fast and helpful. Thank you for your feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Exellent

Really good and fast with no problems.

November 26, 2025
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Magdalena,

We are happy to hear that your experience was fast and without issues. We appreciate your positive feedback and your time.

Many thanks,
Katie.

Rated 4 out of 5 stars

Online product was promptly available…

Online product was promptly available in store. Not convinced about Harvey Norman's pricing policy. Are pre sale prices inflated?

November 27, 2025
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi David,

We're happy to hear that the online product was promptly available. We appreciate your feedback regarding our pricing, and we'll certainly look into your concerns.

Many thanks,
Katie.

Rated 5 out of 5 stars

On time

On time, quick and efficient. Very tidy and polite. Excellent service

November 29, 2025
Unprompted review
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi John,

We appreciate you taking the time to share your positive experience. We're so glad to hear that you were pleased with our prompt and efficient service!

Many thanks,
Katie.

Rated 4 out of 5 stars

Online issue

I would have given 5 stars but I waited hours for email to say my order was ready for collection. I eventually went to the store and was told no one was dealing with online orders. The girl on the checkout went off and processed the order.

November 23, 2025
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Rosemary,

We appreciate your feedback and are sorry about the delay in your order confirmation. We'll look into why the online orders weren't being processed promptly. Thank you for your patience.

Kind Regards,
James

Rated 5 out of 5 stars

Kevin was a pleasure to deal with. He was very professional and great insight/knowledge for deciding on type of furniture etc

Kevin was a pleasure to deal with. He was very professional, and had great insight for deciding on type of furniture etc.

November 28, 2025
Unprompted review
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Brenda,

We appreciate you sharing your positive experience. We're happy to hear that you found our team member professional and insightful when choosing your furniture. Thank you!

Many thanks,
Katie.

Rated 5 out of 5 stars

Davey in Sligo location

Went into Sligo location today for Black Friday, looking for outdoor security cameras (for my dad) and a regular camera (for me). Davey approached us to see if we needed help, we’d only been in the store a minute or two (which was great as we were short on time). Explained what we were looking for with the security cameras, I’m not hugely tech savvy so it was great that he knew so much about the different brands. I had initially picked the tapo camera on a previous visit but because of where my dad wanted to place the cameras it actually worked out that the eufy was a better fit. He answered our many MANY questions about the features, what we would need to set it up etc. He even pulled up his own eufy app to show us how it worked so it was great to see it in action. Then I picked his brain about regular cameras. I’ve wanted one for ages, had some vouchers that were burning a hole in my pocket so I was coming home with one today for sure! Again he explained the differences and benefits of the Canon R100 and the Sony A6100, what him and one of his coworkers had, which would be best for what I wanted it for etc. I was stuck between the 2 but ended up going with the Canon as it came with two lenses. Thanks a mill for all your help Davey! Couldn’t have asked for a more informative and genuine shopping experience!

November 28, 2025
Unprompted review
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Good morning,

We're happy to hear that you had such a positive experience in our Sligo location! It's great to know that our team member was so helpful in guiding your Black Friday purchases. We appreciate you taking the time to share your feedback.

Many thanks,
Katie.

Rated 1 out of 5 stars

Late delivery

The delivery was 50 minutes later than the indicated slot. No apology given and the driver’s manner was quite poor.

November 26, 2025
Unprompted review
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Good afternoon,

Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?

Many thanks,
Katie.

Rated 5 out of 5 stars

Excellent service

Excellent service, two delivery guys were very professional and friendly.
Very happy Customer.

November 25, 2025
Unprompted review
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Anne,

We're happy to hear that you received excellent service! We appreciate your positive feedback regarding our delivery team's professionalism and friendliness. Thank you!

Many thanks,
Katie.

Rated 5 out of 5 stars

Excellent service

The store assistant Fiona was so helpful and nice, she went out of her way to check stock and the delivery came in very quickly and the delivery drivers were lovely and put the orders together perfectly

November 10, 2025
Unprompted review
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Ciara,

We are so happy to hear that you had such a positive experience with our team! We appreciate your kind words regarding the assistance you received and the prompt delivery. Thank you for your feedback.

Many thanks,
Katie.

Rated 5 out of 5 stars

Easy process, helpful response

Ease of online purchase process, personal response from my local store, helpful and friendly, item arrived wuthin 3 days.

November 20, 2025
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Fiona,

We're happy to hear that you found the online purchase process easy and that your local store provided helpful and friendly service! We appreciate your positive feedback and are glad the item arrived quickly.

Many thanks,
Katie.

Rated 5 out of 5 stars

Top class service.

November 24, 2025
Unprompted review
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Ciaran,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!

Many thanks,
Katie.

Rated 5 out of 5 stars

Good quick service 👍

Good quick service 👍
Thank you

November 20, 2025
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Chris,

We're glad you had a great experience with our quick service. Thank you for your positive feedback; we appreciate it.

Many thanks,
Katie.

Rated 5 out of 5 stars

Helpful staff

Helpful staff, site is ok but no way to filter what is in stock in local branch in the search results. Bought an android phone and very happy with the purchase and collection time.

November 21, 2025
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Paul,

We appreciate your positive feedback regarding our helpful staff and your new phone. We're glad you're happy with your purchase and collection time. We'll look into improving the search filter to show local stock availability.

Kind Regards,
Kevin

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