Harvey Norman Ireland - Tralee Reviews 

238
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TrustScore 4.5 out of 5

4.4

Unit 8A, Manor West Retail Park, Tralee, V92 FP94 Tralee, Kerry, IE

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See what reviewers are saying

Rated 5 out of 5 stars

Just wanted to give a shout out to Steven in Tralee who gave me the best customer service I’ve ever had from a chain store. Steven couldn’t have done enough to help with order a laptop, and... See more

Company replied

Rated 5 out of 5 stars

I had cause to visit the Tralee Harvey Norman at the weekend. I had purchased a new printer online and as soon as I opened the box I realised I had not ordered the correct item. I took it to the Trale... See more

Company replied

Rated 1 out of 5 stars

Good morning, I made a purchase online a few days ago and paid for it when I got the click and collect notification it said Tralee Co Kerry I meant to put the Limerick store in for collection I’ve be... See more

Company replied

Rated 5 out of 5 stars

I could not recommend Harvey Norman Tralee highly enough, we bought all our appliances for new kitchen and had to replace our fridge, we dealt with Tina and had exceptional service from her throughout... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Bedroom Furniture Store
  4. Cell Phone Store
  5. Computer and Accessories Store
  6. Home Goods Store
  7. Washer and Dryer Store

About Harvey Norman Ireland - Tralee

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, Ireland

  • 066 7164900

4.4

Excellent

TrustScore 4.5 out of 5

238 reviews

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4.4

All reviews

(238)

8,264 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great service

great service, Tralee team, very understanding nice polite with smile, well done keep up good work absolutely AMAZING service

January 30, 2025
Unprompted review
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Eva,

Thank you for taking the time to leave this review. We are delighted to hear of your experience with our Tralee teams. If we can assist you further please do not hesitate to contact us . Kind Regards Kevin

Rated 5 out of 5 stars

All very good - can't complain.

No complaint relly - except a small HDMI adapter missing in my Tab purchase. Staff were good to deal with, delivery quick - just all very professional so 5 stars.

January 26, 2025
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi David,

Thank you for taking the time to leave this review. We are delighted to hear of your recent experience with your order and our teams. If we can assist you further please do not hesitate to contact us . Kind Regards Kevin

Rated 1 out of 5 stars

I buy oil heater at 28 October and…

I buy oil heater at 28 October and today is 16 January and still my delivery didn't arrived no answer from you trying call so many time but nothing Harvey norman is very bad company for delivery

January 16, 2025
Unprompted review
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Liana,

Thank you for taking the time to leave this review. We are sorry to hear this, can you please contact us directly with your order details so we can look into this?

customer@support.harveynorman.ie

Kind regards,
Sean

Rated 5 out of 5 stars

From ordering online to having the…

From ordering online to having the delivery, everything was simple and straightforward. Delivery was prompt despite the awful weather. And the delivery guy was super helpful.

January 7, 2025
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Reply from Harvey Norman Ireland - Tralee

Hi Carole,

Thank you for taking the time to leave this review. We are delighted to hear of your recent experience with your order and our delivery team. If we can assist you further please do not hesitate to contact us. Kind Regards, Kevin

Rated 5 out of 5 stars

Easy to order online and the…

Easy to order online and the confirmation and pick up in store process works very well

December 27, 2024
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Michael,

Thank you for taking the time to leave this review. We are delighted to hear of your recent experience with the collection of your order. If we can assist you further please do not hesitate to contact us. Kind Regards, Kevin

Rated 5 out of 5 stars

I would like to express my gratitude to…

I would like to express my gratitude to Tina and Jodie in the Harvey Norman store in Tralee for their help professionalism and graciousness in dealing with an ongoing problem with my Elica hob. Tina in particular went to great lengths to ensure I had a working hob in time for Christmas as I was beginning to despair. Thank you Tina you are an asset to any company that is lucky to have you as an employee.
Forever grateful - Hannah O Connor

November 13, 2024
Unprompted review
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Hannah,

Thank you for taking the time to leave this review. We are delighted to hear you of your recent experience with Tina and Jodie in our Tralee store. If we can assist you further please do not hesitate to contact us. Kind Regards Kevin

Rated 5 out of 5 stars

Tough start great finish

Despite the initial problems, the employees and especially Stephen from the warehouse were very helpful with the service and took care of my case immediately. The staff is very helpful.

December 20, 2024
Unprompted review
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Adrian,

Thank you for taking the time to leave this review. We are delighted to hear you of your recent experience with our service. If we can assist you further please do not hesitate to contact us. Kind Regards Kevin

Rated 5 out of 5 stars

Quick

Quick, efficient and very lovely customer service

December 22, 2024
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Reply from Harvey Norman Ireland - Tralee

Hi Rebecca,

Thank you for taking the time to leave this review. We are delighted to hear you were happy with your recent experience using our Click & Collect service with the team in our Tralee store. We hope to hear from you again soon!

Many thanks,
Sean

Rated 5 out of 5 stars

I bought a new mobile phone

I bought a new mobile phone for r myself.I found it on line and there was a great discount on it. It is an Xiaomi redmi 13 pro. So far i am very happy with it. Easy to use and eventually discovered how to transfer all my data from my old phone Samsung Galaxy A32 5 g. The pictures look amazing.The staff in Harvey Normans in
Tralee are lovely and helpful.

December 27, 2024
Unprompted review
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Mary,

Thank you for taking the time to leave this review. We are delighted to hear that you were happy with the phone purchased and with your experience with the team in our Tralee store. We hope to hear from you again soon!

Many thanks,
Sean

Rated 5 out of 5 stars
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Derry,

Thank you for taking the time to leave this review. We are delighted to hear you were happy with your recent experience with the team in our Tralee store. We hope to hear from you again soon!

Many thanks,
Sean

Rated 5 out of 5 stars

Great store.

Great store.
Been shopping here since they've opened.

December 18, 2024
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Brendan,
Thank you so much for taking the time to leave this review. We are delighted to hear of your recent ordering experience with us and hope you are pleased with your purchase. If there is anything further we can assist with, please let us know.
Many thanks,
Katie.

Rated 1 out of 5 stars

I don't know where they get the staff…

I don't know where they get the staff here but I have never had a good experience with any of them they are definitely the most ignorant people I have ever come across even though I have given them the benefit of the doubt a few times and went back into the shop I am definitely done with it now .

December 24, 2024
Unprompted review
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Mike,
Thankyou for taking the time to leave this review. We are extremely sorry to hear this. Can you please e-mail the details of this to customer@support.harveynorman.ie and our teams can have this investigated?
Many thanks,
Katie.

Rated 5 out of 5 stars

Good experience

Grest customer service and expertise

December 17, 2024
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Linda,
Thank you so much for taking the time to leave this review. We are delighted to hear of your recent ordering experience with us and hope you are pleased with your purchase. If there is anything further we can assist with, please let us know.
Many thanks,
Katie.

Rated 5 out of 5 stars
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Divya,

Thank you for taking the time to leave this review. We are thrilled to hear about your experience with us. We hope to hear from you again soon!

Many thanks,
Sean

Rated 5 out of 5 stars

Available for pickup instore quickly

Ordered on Friday afternoon and was available to collect instore on Saturday morning.

December 13, 2024
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi there,

Thank you for taking the time to leave this review. We are delighted to hear of your recent experience with our Click and Collect service If we can assist with anything further please do not hesitate to contact us. Kind Regards, Kevin

Rated 5 out of 5 stars

Collection order.

I ordered Samsung Fit watch for collection in Tralee , was ready within 2 hours.Perfect service.

December 12, 2024
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Anna,

Thank you for taking the time to leave this review. We are delighted to hear of your recent experience with the collection of your order If we can assist with anything further please do not hesitate to contact us. Kind Regards, Kevin

Rated 4 out of 5 stars

It was so easy to order online

It was so easy to order online. Everything was easy to read and there was no add on. I had a problem with some of the order not arriving but a quick email and i had it the next day.

December 10, 2024
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Denise,

Thank you for taking the time to leave this review. We are delighted to hear about your recent experience with us. We hope to hear from you again soon!

Many thanks,
Sean

Rated 3 out of 5 stars

Quicker to avoid click and collect

Website and ordering process was perfect. Went to collect on Tralee store. Went and waited at the hatch under the big Click and collect sign. Eventually I asked a girl in the photo department and she sent me to tills where I had to wait to be served and then wait for someone to get my order from storeroom. It’s just quicker to go in.

December 5, 2024
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Siobhan,

Thank you for your review. We are glad to hear you found the website easy to use but are sorry that the experience collecting could have been better. This has been raised with the relevant team for review.

Many thanks,
Sean

Rated 5 out of 5 stars

next day delivery

soo happy, from payment to delivery 1day, 100% working, no damage

December 3, 2024
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Michal,

Thank you so much for taking the time to leave this review. We are delighted to hear of your recent experience with your online order and appreciate your feedback. Kind Regards, Kevin

Rated 5 out of 5 stars

Staff and the manager very nice and…

Staff and the manager very nice and very helpfull expecially the manager

December 6, 2024
Unprompted review
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi William,

Thank you for taking the time to leave this review. We are thrilled to hear about your recent experience in our Tralee store. We hope to see you again soon!

Many thanks,
Sean

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