I was dealing with Steven, the manager in the Electronics Department at Harvey Norman Tralee today, and I received excellent customer service. He was friendly, knowledgeable, and went out of his w... See more
Company replied
Location
Switch locationUnit 8A, Manor West Retail Park, Tralee, V92 FP94 Tralee, Kerry, IE
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See what reviewers are saying
I had a fantastic experience thanks to a young gentleman named Liam who went above and beyond from start to finish. He was friendly, knowledgeable, and genuinely interested in helping me find the... See more
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Refused to honour their own vouchers.website says they are valid for 5 years, but shop manager says they expired a month after issue, which is illegal under Irish law. Update So in light of the... See more
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The Canon lens I bought had a dust particle between the first and second element which I found when I got home. Phoned immediately and said I would be returning it and asked the girl to check they ha... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Tralee
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, Ireland
- 066 7164900
4.4
Excellent
231 reviews
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Reply from Harvey Norman Ireland - Tralee
Hi Rebecca,
Thank you for taking the time to leave this review. We are delighted to hear you were happy with your recent experience using our Click & Collect service with the team in our Tralee store. We hope to hear from you again soon!
Many thanks,
Sean
I bought a new mobile phone
I bought a new mobile phone for r myself.I found it on line and there was a great discount on it. It is an Xiaomi redmi 13 pro. So far i am very happy with it. Easy to use and eventually discovered how to transfer all my data from my old phone Samsung Galaxy A32 5 g. The pictures look amazing.The staff in Harvey Normans in
Tralee are lovely and helpful.
December 27, 2024
Unprompted review
Reply from Harvey Norman Ireland - Tralee
Hi Mary,
Thank you for taking the time to leave this review. We are delighted to hear that you were happy with the phone purchased and with your experience with the team in our Tralee store. We hope to hear from you again soon!
Many thanks,
Sean
Very helpful and knowledgeable staff
December 21, 2024
Reply from Harvey Norman Ireland - Tralee
Hi Derry,
Thank you for taking the time to leave this review. We are delighted to hear you were happy with your recent experience with the team in our Tralee store. We hope to hear from you again soon!
Many thanks,
Sean
Reply from Harvey Norman Ireland - Tralee
Hi Brendan,
Thank you so much for taking the time to leave this review. We are delighted to hear of your recent ordering experience with us and hope you are pleased with your purchase. If there is anything further we can assist with, please let us know.
Many thanks,
Katie.
I don't know where they get the staff…
I don't know where they get the staff here but I have never had a good experience with any of them they are definitely the most ignorant people I have ever come across even though I have given them the benefit of the doubt a few times and went back into the shop I am definitely done with it now .
December 24, 2024
Unprompted review
Reply from Harvey Norman Ireland - Tralee
Hi Mike,
Thankyou for taking the time to leave this review. We are extremely sorry to hear this. Can you please e-mail the details of this to customer@support.harveynorman.ie and our teams can have this investigated?
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Tralee
Hi Linda,
Thank you so much for taking the time to leave this review. We are delighted to hear of your recent ordering experience with us and hope you are pleased with your purchase. If there is anything further we can assist with, please let us know.
Many thanks,
Katie.
Customer dealing is great......
December 14, 2024
Reply from Harvey Norman Ireland - Tralee
Hi Divya,
Thank you for taking the time to leave this review. We are thrilled to hear about your experience with us. We hope to hear from you again soon!
Many thanks,
Sean
Available for pickup instore quickly
Ordered on Friday afternoon and was available to collect instore on Saturday morning.
December 13, 2024
Reply from Harvey Norman Ireland - Tralee
Hi there,
Thank you for taking the time to leave this review. We are delighted to hear of your recent experience with our Click and Collect service If we can assist with anything further please do not hesitate to contact us. Kind Regards, Kevin
Collection order.
I ordered Samsung Fit watch for collection in Tralee , was ready within 2 hours.Perfect service.
December 12, 2024
Reply from Harvey Norman Ireland - Tralee
Hi Anna,
Thank you for taking the time to leave this review. We are delighted to hear of your recent experience with the collection of your order If we can assist with anything further please do not hesitate to contact us. Kind Regards, Kevin
It was so easy to order online
It was so easy to order online. Everything was easy to read and there was no add on. I had a problem with some of the order not arriving but a quick email and i had it the next day.
December 10, 2024
Reply from Harvey Norman Ireland - Tralee
Hi Denise,
Thank you for taking the time to leave this review. We are delighted to hear about your recent experience with us. We hope to hear from you again soon!
Many thanks,
Sean
Quicker to avoid click and collect
Website and ordering process was perfect. Went to collect on Tralee store. Went and waited at the hatch under the big Click and collect sign. Eventually I asked a girl in the photo department and she sent me to tills where I had to wait to be served and then wait for someone to get my order from storeroom. It’s just quicker to go in.
December 5, 2024
Reply from Harvey Norman Ireland - Tralee
Hi Siobhan,
Thank you for your review. We are glad to hear you found the website easy to use but are sorry that the experience collecting could have been better. This has been raised with the relevant team for review.
Many thanks,
Sean
Reply from Harvey Norman Ireland - Tralee
Hi Michal,
Thank you so much for taking the time to leave this review. We are delighted to hear of your recent experience with your online order and appreciate your feedback. Kind Regards, Kevin
Staff and the manager very nice and…
Staff and the manager very nice and very helpfull expecially the manager
December 6, 2024
Unprompted review
Reply from Harvey Norman Ireland - Tralee
Hi William,
Thank you for taking the time to leave this review. We are thrilled to hear about your recent experience in our Tralee store. We hope to see you again soon!
Many thanks,
Sean
super polite counter assistant and…
super polite counter assistant and manager that help also with my query. i was happy at the end of the call knowing my item could be collected any time as apposed to in day s day s as i had thought. thank you
November 23, 2024
Reply from Harvey Norman Ireland - Tralee
Hi there,
Thank you for taking the time to leave this review. We are delighted to hear about your recent experience using our Click & Collect service. We hope to see you again soon!
Many thanks,
Sean
Was very pleased with the product
Was very pleased with the product , price plus delivery.
November 28, 2024
Reply from Harvey Norman Ireland - Tralee
Hi Mike,
Thank you so much for taking the time to leave this review. We are delighted to hear of your recent ordering experience with us, your comments are greatly appreciated. We hope to see you in store again soon!
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Tralee
Hi David,
Thank you for taking the time to share your review. We're thrilled to hear about your recent ordering experience with us and hope you’re happy with your purchase. We look forward to connecting with you again soon. Thanks, Sabrina
Steven from your Tralee branch of…
Steven from your Tralee branch of Harvey Norman was extremely helpful and friendly with my phone order and nothing was a problem, I will definitely deal with this branch again for their customer service. Michelle Kelly
December 2, 2024
Unprompted review
Reply from Harvey Norman Ireland - Tralee
Hi Michelle,
Thank you so much for taking the time to leave this review, we'll be sure to pass your praise onto Steven who will be thrilled to hear this! We hope to see you in store again soon.
Many thanks,
Katie.
Perfect not a single problem
November 22, 2024
Reply from Harvey Norman Ireland - Tralee
Hi there,
Thank you so much for taking the time to leave this review. We are delighted to hear of your recent ordering experience with us, your feedback is greatly appreciated. If we can assist with anything further, please let us know!
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Tralee
Hi Sheila,
Thank you for your review. We are very happy to hear about the experience you had with the team in our Tralee store for your Click & Collect order. We hope to see you there again soon!
Many thanks,
Sean
It’s so convenient and fast delivery…
It’s so convenient and fast delivery good service
November 7, 2024
Reply from Harvey Norman Ireland - Tralee
Hi Archie,
Thank you for taking the time to leave this review. We are delighted to hear of your recent experience with your order and our delivery service. Please do not hesitate to contact if you have any other queries. Kind Regards Kevin
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