Harvey Norman Ireland - Tralee Reviews 

230
TrustScore 4.5 out of 5

4.4

Unit 8A, Manor West Retail Park, Tralee, V92 FP94 Tralee, Kerry, IE


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See what reviewers are saying

Rated 5 out of 5 stars

I had a fantastic experience thanks to a young gentleman named Liam who went above and beyond from start to finish. He was friendly, knowledgeable, and genuinely interested in helping me find the... See more

Company replied

Rated 5 out of 5 stars

The Canon lens I bought had a dust particle between the first and second element which I found when I got home. Phoned immediately and said I would be returning it and asked the girl to check they ha... See more

Company replied

Rated 5 out of 5 stars

I phoned Harvey Norman Tralee for information on a particular washing machine and was pleasantly surprised to be answered by a man who had all the details instantly for me including a day for delive... See more

Company replied

Rated 5 out of 5 stars

As soon as I arrived at the store in Tralee, I was warmly welcomed by Ben. I have a strong interest in tech, and it was clear right away that Ben is extremely knowledgeable as well. In many tech store... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Tralee

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, Ireland

  • 066 7164900

4.4

Excellent

TrustScore 4.5 out of 5

230 reviews

5-star
4-star
3-star
2-star
1-star

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4.4

All reviews

(230)

8,750 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful

From the time you go into the store always some one to help you amazing service and if the item is not there no problem with helping you to get what you want more store should should have a look at ye company setup amazing...

November 23, 2025
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Kathleen,

We're happy to hear that you had such a positive experience in our store! It's great to know our team's assistance and dedication to finding what you need made your visit amazing. We appreciate your feedback!

Many thanks,
Katie.

Rated 4 out of 5 stars

The staff that dealt with me were very…

The staff that dealt with me were very good and a wide range of options and brands.

November 24, 2025
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Tim,

We're glad you found our staff helpful and appreciated the variety of options. Thank you for your feedback; we value your time.

Many thanks,
Katie.

Rated 5 out of 5 stars

Great value and fast delivery

Great value and fast delivery. Bought a washing machine, it was the cheapest online offer for the machine I wanted. Free delivery

November 19, 2025
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Mac,

We're happy to hear that you received great value and fast delivery! We appreciate you letting us know about your positive experience with the washing machine. Thanks for your feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Fair play to Sean very efficient…

Fair play to Sean very efficient sorting the click and collect. Needed a stand and it was found straight away. Didn’t catch the young lads name who brought the tv out to the car but a sound man fair play to him in the rain.

November 20, 2025
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Aidan,

We're happy to hear that the click and collect service was efficient and that you quickly found what you needed. We appreciate your positive feedback regarding the team member who assisted you in the rain. Thank you for your review!

Many thanks,
Katie.

Rated 5 out of 5 stars

Call to Tralee branch met lovely staff…

Call to Tralee branch met lovely staff great advice and no delays

November 20, 2025
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi there,

We're happy to hear that you received great advice from our lovely staff and experienced no delays. Thank you for your positive feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Staff were great and got my items…

Staff were great and got my items really quickly

November 14, 2025
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Aidan,

We appreciate you taking the time to leave us this feedback. We are so glad to hear you were happy with our great staff and quick service!

Many thanks,
Katie.

Rated 5 out of 5 stars

Great and hassle free as always

Great and hassle free as always. Click, pay, wait for confirmation and collect. Couldn’t be easier. Great shop.

November 13, 2025
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Adam,

We're happy to hear that you find our service hassle-free and convenient! It's great to know the click, pay, collect system works well for you. Thank you for your positive feedback.

Many thanks,
Katie.

Rated 5 out of 5 stars

New TV

The online ordering process was straightforward, the delivery was quick and the guy delivering the TV was friendly and helpful. The product is, so far, proving good value for the price.

November 5, 2025
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Anthony,

We appreciate you taking the time to leave this review. We're happy to hear that the online ordering process was straightforward and that the delivery was quick and the team were helpful. We hope you continue to enjoy the product.

Kind Regards,
James

Rated 5 out of 5 stars

Exceptional Customer Service

Exceptional Customer Service. I am a Tralee Harvey Norman customer for over 15 years. For the last three visits, I had the distinct pleasure of being assisted by James. I both asked for professional expertise on several items in the course of my visits, and purchased items as well -based on James's clear expertise. But what struck me particularly, was James's ability to always greet me by my name (he always remembered) and, his a keen focus on going beyond and always ensuring I considered all aspects to the printers and memory banks, and other items I was considering. James was consistently proactive to double check any metrics I should consider. I have met many customer service agents at Harvey Normans. James simply stands out. He is a great representative for your company. Thank you.
-Rico Stein

October 19, 2025
Unprompted review
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Rico,

We appreciate you sharing your positive experience. It's wonderful to hear that you consistently receive exceptional support and expertise during your visits. We are glad that our team member's dedication to customer care stood out and made a positive impact. Thank you.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Vacuum purchase

It was easy to find item, get information. Able to compare prices. Samsung vacuum cleaner at very good price. No problem with completing purchase. Delivered by DHL practically next day and we are happy with item.

November 4, 2025
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Reply from Harvey Norman Ireland - Tralee

Hi SY,

We appreciate you taking the time to share your positive experience. We're happy to hear that you found the item easily, were able to compare prices, and are pleased with the quick delivery and the vacuum cleaner.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very friendly and efficient staff in…

Very friendly and efficient staff in the shop. Ordering online was very straightforward.

November 2, 2025
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Philomena,

We appreciate you taking the time to leave us this review. We are so happy to hear that you found our staff friendly and efficient and that ordering online was straightforward.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Staff very helpful and polite

Staff very helpful and polite

November 2, 2025
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi John,

We appreciate you pointing out our team's helpfulness and politeness. Thank you for your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent service

Excellent service , A wide range of products, everything you need in one place 👍

October 28, 2025
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Oleksandr,

We appreciate you taking the time to share your feedback. We're happy to hear that you had an excellent experience with our wide range of products!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Super service

October 28, 2025
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Kris,

Thank you for your positive feedback. We are happy to hear you were provided with super service and thank you for taking the time to share your experience!

Kind Regards,
James

Rated 5 out of 5 stars

Just a phone call…

I phoned Harvey Norman Tralee for information on a particular washing machine and was pleasantly surprised to be answered by a man who had all the details instantly for me including a day for delivery. I’ve never met Trevor Quirke but his friendly very well informed attitude was excellent. A brief call and I had everything I needed to know…and will have the machine delivered tomorrow...great service, no
delays...well done!

October 29, 2025
Unprompted review
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Michael,

We're happy to hear that you had such a positive experience! It's great to know that our team member was able to provide you with all the information you needed so efficiently, including a prompt delivery. Thank you for sharing your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Loads of choice at competitive prices

Loads of choice at competitive prices. Prompt delivery and good communication

October 26, 2025
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Karen,

We appreciate you sharing your feedback and are happy to hear about your positive experience with our wide selection, prices, and fast delivery.

Kind Regards,
Kevin

Rated 2 out of 5 stars

Placed an order on line thinking I…

Placed an order on line thinking I could pickup it up straight away paid for item then two minutes later received an email said item not in stock had to wait 5 days not impressed

October 21, 2025
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Hughie,

We regret that your order wasn't immediately available for pickup and the delay you experienced. Please contact customer support so we can review your experience.

Kind Regards,
Kevin

Rated 5 out of 5 stars

great sound

very fast delivery

October 8, 2025
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Paddy,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in store again soon!

Many thanks,
Katie.

Rated 5 out of 5 stars

Thanks,...

June 8, 2025
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Good afternoon,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!

Many thanks,
Katie

Rated 5 out of 5 stars

Instant shipping!

Instant shipping, accurate, and fair. Highly recommended.

September 22, 2025
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Denise,

We appreciate your positive feedback and are so glad you were happy with our fast shipping and accuracy. Thank you for recommending us!

Many thanks,
Katie.

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