Harvey Norman Photos Reviews 

64
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I created and ordered a photo book for my daughter’s 21st birthday. We all know how much time goes into creating one of these. It arrived in time which was fabulous. However, a significant number... See more

Rated 1 out of 5 stars

If I could leave zero stars I would. Prints are so washed out, photo gifts arrived cracked and blurry, when I contacted customer service the experience just got worse. Thanks ‘Mel’ for being so unhe... See more

Rated 5 out of 5 stars

Received very quickly, the product of my efforts to create a linen covered photo book of my grandson's first year. I found the template easy to follow and there was plenty to choose from to personali... See more

Rated 5 out of 5 stars

Was quick & easy to do online. With Covid only took 3 weeks to be collected from our local store. WOW! Were we amazed at the clarity, colour, quality & sheer size of our metal prints. Everyone... See more

Company details

  1. Photo Printing Service
  2. Art Supply Store

Information provided by various external sources

Harvey Norman photos offer the latest in digital photo printing and online photo services. Only the best in Fujifilm crystal archive paper is used to print.


Contact info

2.2

Poor

TrustScore 2 out of 5

64 reviews

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No recent history of asking for reviews

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2.2

All reviews

(64)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Photo processing

It was an easy process. You order & send the photo request online & pick it up the following day. The staff was very friendly & polite.

January 16, 2022
Unprompted review
Rated 1 out of 5 stars

While I am happy with my purchase I am…

While I am happy with my purchase I am not happy that I could not rectify the order straight after I sent it. I ordered 2 ( and there were only 2 in the cart) and it processed 4!!!!! Not only was I annoyed at the cost, I did not need 4. The response was, it's too late, as it's an on line order. Very disappointed as I always order from here.

December 15, 2021
Unprompted review
Rated 5 out of 5 stars

Photos are great service good.

I always get my photos done through Harvey Norman photos. As I live rurally I found them to have a great price the photos are brilliant . Never a problem. Thanks guys in Swan Hill. vic.

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

Very easy to use the app on my iPhone

Very easy to use the app on my iPhone. Uploaded over 250 images and the photos were ready in under 2 hours. Photo quality was excellent. Collected in store. This is the 2nd time I have used this service for a large quantity of photos and I will use it again. The price was perfect as well.

October 13, 2021
Unprompted review
Rated 1 out of 5 stars

Bought furniture from shepparton store…

Bought furniture from shepparton store sold me floor stock dodgy kitchen chairs 6 draw set bottom right hand draw is on an angle doesnt shut properly bedside draws varnish is coming of whenever I wipe them small jewellery compartment gets constantly stuck oh and had a 65" tcl smart tv went haywire also screen went black they replaced it exactly 12 months apart this replacement has a mind of it's own have to do factory resets all of the time spent thousands here and got nothing but dramas NEVER AGAIN I'd prefer to go to a cheaper store any day!!!!!!

September 9, 2021
Unprompted review
Rated 1 out of 5 stars

Red Hair with my Photo Mug

So I ordered my first mug from these guys I opened it up in the car and it was just a cardboard box bit of bubble wrap, which was fine, then the longest piece of red hair atleast 60cm in 2 strands, it was so much as if it was placed inside this tiny mug box on purpose and it was inside the mug itself not with the packaging... to the bìtçh with red hair if you're reading this, phùćk you.
Cheers.

May 14, 2021
Unprompted review
Rated 2 out of 5 stars

Print is much darker than the original

Recently picked up a 50x100 canvas print and was very disjointed with the outcome. The image sent was much lighter and had lots of detail in the shadows, but the final result had the shadows at near flat black. What's the point of getting the images photoshop perfect for Fuji/HN to mangle? Given the price of these canvas prints the final result is unacceptable.

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

Awesome service

I really like this service. It was so easy to upload the images and get the print outs. The print outs on the photos were amazing. Will love to do business again

March 12, 2021
Unprompted review
Rated 1 out of 5 stars

New photo book program is horrible is…

New photo book program is horrible is not user friendly at all cannot delete pages all my old backgrounds are gone have had the same ones for 7 years now not impressed, no decent backgrounds you cannot sort the pictures you think by updating it they would have chosen a better program not something that is 100% worse and more time consuming. Have done over 20 photobooks over the years and it is disappointing Harvey Norman made the jump with all the other companies with this useless program. Bring the old one back!!!!

February 18, 2021
Unprompted review
Rated 4 out of 5 stars

Service With A Smile

The staff at Harvey Norman Photo Centre Cannington are friendly, knowledgeable and very helpful.
Though the Fuji software could do with an upgrade! (PLEASE install a "Do Not Crop ALL" function like other companies provide!)

February 7, 2021
Unprompted review
Rated 1 out of 5 stars

The new photo site is awful!

The new photo site is awful!! I have done lots of photo books over the years and find the new format inferior with many less options - eg editing the photo on the site before using it - plus the old site had lots more background and decorative options. The new site is losing pages I produce even though I have saved them! Bring back the old site

January 30, 2021
Unprompted review
Rated 1 out of 5 stars

Completely devastated

Completely devastated - after a year of no photos I decided to do a 'best of the last ten years calendars' and none of my uploaded photos work anymore. So I spent days re-uploading from so many stored files on different devices ONLY TO DISCOVER ALL THE PREVIOUS EDIT OPTIONS HAVE GONE.......... That's it - this new program does not work for me. What a shame..... ten years of family calendars sent here and abroad and now, nothing. Please bring back the old system.

December 2, 2020
Unprompted review
Rated 1 out of 5 stars

changes/options to making books disappinting

I can't believe you have changed your format for making photo books. I used to have so much fun with the many books I have made being creative, taking hours sometimes to make it just right. You guys had it right the way it was. Yes you had to learn your way around but it made so much difference to the finished product being able to use all backrounds, edits, manouvers, embellishments, frames etc. I think you have done it to make it easier for users but you will lose alot of long term users and now it is just like all the other sites around. I have made my book as I need it for christmas but I am not at all happy with it as my choices were limited. I will be looking for options now. I hope the print color and quality is still there.

November 30, 2020
Unprompted review
Rated 1 out of 5 stars

BE WARNED IF YOU NEED PRECISE SIZING!

BE WARNED IF YOU NEED PRECISE SIZING!
Although the website says the size of the prints in both inches and cms, it goes by the inches exactly and the cm sizing is out by half a centimetre. They have refunded me but I have lost money on the frames and missed the timeline for my gift.

November 26, 2020
Unprompted review
Rated 1 out of 5 stars

NOT HAPPY - HARVEY NORMAN

I have produced quite a few Photo books through Harvey Norman and have always been happy with the many options given to help build a great book. I want to do another book and of course went straight to the Harvey Norman website. What a huge disappointment to see the many changes and far less options available. Nowhere near as easy to manouvre around and the high standard has dropped significantly. Whoever created the new style needs to go back to school. I am not sure I want to do the book now - Possibly the standard of the book has dropped as well!!!

November 15, 2020
Unprompted review
Rated 1 out of 5 stars

Online not working since Friday.

I have been trying to “add to cart” 365 photos since last Friday. And as they are not “added to cart” I have to start all over again, from scratch. Very disappointed!! If I could give you a “0” I would!!!

November 3, 2020
Unprompted review
Rated 5 out of 5 stars

Appreciate the service

Ordered a beer glass printed with my own message for a birthday gift and he loved it so thank you.
Online service is user friendly, my order was exactly what I wanted, happy with the quality, order was ready in a timely manner, updating me on the process through email/txt message I appreciate it, pack well in a secure box, the click and collect process at the Hoppers Crossing store was easy love how the store has allocated car bays with numbers.

October 18, 2020
Unprompted review

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