Hathway Broadband Reviews 53

Customer service is really worst, Data support is good,After collecting the router,they will ask for reason for cancellation.Worst customer service I have ever seen,worst response they doesn’t even for mails

I suggest Plz no one can used this Wifi connection there is no option to help they didn't help they are not able to help there tecnical department didn't come home to solve the issue customer care person disconnected the call without help I'm facing speed problem but they didn't ready to solve it they Just ignore public call plz don't waste your time to this network

Speed and service thing is good from Hathway side thats the good thing.... The worst part is customer care when we call them we wont get the proper resolution and the customer care agents used to call us 10+ days prior to the due date to pay the amount for next month.... I used to get minimum 8 to 10 calls daily so thats the reason I disconnected the broadband service from Hathway.... Even after disconnecting the service they used to call us with new offers to continue the connection.... It feels like they are torturing us to pay the amount.... I would recommend if you want to go for hathway broadband then you should prepare your mind to take calls even in your busy schedules or you have to block all the calls as and when you get it to help others so that the call gets blocked autometically....

Receiving too many calls from the agents for renewal, I've already explained that Iam working for night shifts and I don't want to receive any calls from hathway, As Iam not using hathway broadband connection I gave it to my neighbors and gave their mobile number as well to update on your records, still there is no use.. And you guys are worst, I never experienced such a worst customer support, Such a rude agents, I spoke to one girl from hathway support agent today, her name is Shwetha
(+919620501964). Unfortunately she is just an agent but she is talking like a CEO of hathway, very rude being as an agent this is not right way to deal with the customers, please give her proper training and take an immediate action, such a pathetic services, I don't want to receive any calls from Hathway again

Worst customer care I've ever seen . Same issue takes 4 working days to solve and they take the payment before service .

This is the worst company in any form i have come across. Their service people are rude. I stopped using their service. my nightmare started. for the last one month at least six calls a day from different phone numbers. even you block it, they always call from a new number every time. no messages, no mails, only calls, calls, calls. Do they expect the customer to use their service, by torturing them to the core. Ridiculous. actually i tried another broadband for a month. but now decided, i would never comeback to Hathway. Never ever deal with this service.

Edit on 26.1.2023
Again i fell for their unethical fraudulent practice. So many agents, making false promises, you will never deal with the same person twice. every time they will deal you in different way to get to charge you. I lost Rs.399/-, yes the amount may be small, but the fake, temporary marketing agents, may be numbering 150.

Harasing Harasing Harasing ... I wanna comitt suicide ... they are calling 25 times a day just because i am not renewing their plan 🙏🏻🙏🏻 if i am dead .. please just file a case against this cheapster company.

Stop calling me please its already more than 5 year. I dont need your services . Do not take their service else they will keep calling you for more service . They are harrasing so much . I will have to go legal and this is the only option remained

Subscribing to Hathway is like a harassment. Once they have your mobile number, they will haunt you for the rest of your life for their marketing calls. Please help yourself a lot of time by not subscribing to any of the Hathway services. I left Hyderabad 4 years ago, still I have been receiving the calls in spite of complaining to nodal officer, customer care.
a/c :1106541830

No one cares.

Terrible customer service. Faced an issue with my static IP address for over 6 months.

My internet is down since yesterday and i do work from home, i am facing lot of issues because of this. I emailed them twice but no reply yet.
Worst service.