Hatsfashion Reviews 

451
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, most reviewers were somewhat happy with their experience overall. Many consumers appreciate the wide selection and variety of hats available, finding the website easy to navigate and the ordering process straightforward. People often find the prices to be very good, and some are pleased with the quality of the products received, noting they look as advertised. However, some customers also noted significant issues with products not matching descriptions or images online, often receiving items of lower quality or incorrect styles. Reviewers frequently reported difficulties with returns and refunds, citing high costs or unresponsiveness from customer service when issues arose. Additionally, concerns were raised about misleading product origins and poor packaging leading to damaged goods upon arrival.

What people talk about most

Product

Consumers find product quality and accuracy to be ambiguous, with many reporting that items received did not... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing significant dissatisfaction.... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing significant... See more

Price

Clients share ambiguous opinions on price, with many reviewers praising the very good or great prices and... See more

Website

Customers had ambiguous experiences with the website, with some finding it easy to navigate and use for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very good presentation of all hats. just a picture with sweat band inside would help to confirm that it is present.

Rated 4 out of 5 stars

A great range of Hats. My only issue is that they state that hats can rolled up but the tubes are not sold as an accessory

Rated 4 out of 5 stars

It was easy to sort through the different hats. They had a great selection. For the hat I bought, they could have more pictures of the hat.


3.1

Average

TrustScore 3 out of 5

451 reviews

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3.1

All reviews

(451)

90 reviews in the last 12 months

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Rated 1 out of 5 stars

Complete and total scam

Complete and total scam. Stole over $100 of our money, sent fraudulent products not even in the same color, and have an elaborate scheme so you can't get your money back from Paypal. All these good reviews are fake. BEWARE.

June 1, 2025
Unprompted review
Rated 1 out of 5 stars

Hatsfashion.com is operating a scam on…

Hatsfashion.com is operating a scam on multiple levels. They are using branded product images, descriptions and names to sell hats but they send cheap, 'made in china,' unsized counterfeit merchandise. And, when you ask for a return, they offer you '5% of your purchase price (pocketing 95%) if you just keep the merchandise or the option to ship the product to China which as they say 'will cost you as much as your merchandise.' Buyer beware. I have reported to the FTC, the brand they're counterfeiting, and my credit card company.

July 31, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY HATFASHION

Ordered an advertised Miller Ranch fedora from Hatfashion and paid for express shipping. Three days passed with no product shipped. Cancelled the order. The next day I received a shipping confirmation and a smashed box with a cheap fedora not matching the pic. The hat was also smashed. Requested a refund and was informed I would have to pay shipping back to China with taxes. DO NOT BUY FROM HATFASHION!!

July 31, 2025
Unprompted review
Rated 2 out of 5 stars

I’m awaiting the hat delivery… finally got it

I’m awaiting the hat delivery. I’ll reserve judgement until I see the quality of the hat.

Finally received the hat. The fit is fine. They call it a Muirfield and I guess I was hoping for something along the Scala line. Nope. The weave is very loose, the slight brim curve you get with the Scala is not there. The brim lies very flat. If you’re looking for an outdoor hat to keep the sun off, this hat will do fine. If you’re looking for something stylish, look elsewhere.

July 26, 2025
Unprompted review
Rated 1 out of 5 stars

Don't order there

Don't order there. I ordered a first time, since it's based in China the shipping cost almost half of the total, and they send me the wrong item. After contacting them, they offered to refund the hat if I send it back to China, which will cost me 40€. So they offered me a 8€ refund. I ordered a second time the very same hat and they send a wrong item again...

July 26, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a total hoax.

This company is a total hoax.
Their website may seem fancy and appealing, but once you have ordered (and paid) something you get total different and extreme low quality products delivered of very low value.
Upon complaint they offer a $5 discount and already make up excuses that for return shipments all shipping and customs costs will have to be paid, and moreover they already expect the return shipment to get lost and will never arrive. The return address is somewhere in the middle of nowhere in China.
In other words, you will never get your money back.
Don't deal with this scammers!!! Be warned!

July 10, 2025
Unprompted review
Rated 1 out of 5 stars

bait and switch

bait and switch - I got very cheap hats instead of the ones I ordered. When I asked for a refund from a $68 order, said they would give me $5 to keep them or I could return them on my own dime but they couldn't promise it would get back to them. Do not deal with this shame company.

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

These people are crooks

These people are crooks. Ordered an $89 outback leather hat but was shipped some cheap felt cowboy hat that I found listed on their site for $56. It's something you could get at Walmart for less than $30. very poor quality and not what I ordered at all. It's like the randomly chose some hat and put in a box to ship. They will not exchange and will not refund. Beware!

July 5, 2025
Unprompted review
Rated 1 out of 5 stars

Complete scam!

Complete scam- ordered a hat off website, took forever to arrive, was entirely wrong hat- cheap temu knockoff with no resemblance to hat I ordered. Complained, said they were on vacation. Complained some more, offered a $2 refund. Going to have to file a dispute with Paypal- stay FAR away from this company. Don't believe ANY of the reviews written here- they are all FAKE.

July 13, 2025
Unprompted review
Rated 1 out of 5 stars

The Panama hat I ordered on website…

The Panama hat I ordered on website arrived with a crushed box. Many back and forth with the company, they refused to send me another hat and offered me $6.00, what a joke.
The other major complaint I have is that on their website I selected CAN$ and was shown the price, when I get to the checkout the price was in US$. I should have taken notice of the red flag and not ordered. This company is a total rip off.

July 10, 2025
Unprompted review

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