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Rated 2 out of 5 stars

I first bought a 50g bag of slippery Elm of Amazon. This formed a good mucillage and seemed to help chronic acid reflux. I bought a 500g of Slippery Elm ofg Ebay as this was the only platform that sol... See more

Rated 1 out of 5 stars

Ordered 1kg of Hatton Hill organic ginger powder a few days ago through Amazon and paid £18. When I opened it I immediately noticed that it looked slightly darker than usual and had a bitter taste. It... See more

Rated 5 out of 5 stars

I’ve been buying from Hatton Hill since January 2022 and probably order once a month. Never had a problem with deliveries or quality of goods (I’ve bought everything from chickpeas, lentils, rice and... See more

Rated 1 out of 5 stars

Over a week after ordering and still no delivery. The phone number is never answered and emails are not replied to. Eventually despatched after 2 weeks without any notification. And to make things eve... See more

Company details

  1. Vegetable Wholesaler
  2. Natural Foods Store
  3. Organic Shop

Written by the company

Hatton Hill Organic is a UK-based online food store and distributor of organic and natural foods, offering the best quality food products from around the world at highly competitive prices, including products suitable for vegan and gluten-free diets. Hatton Hill Organic’s UK Soil Association Licence no. is DA22427.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

300 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent Products and Delivery

I ordered Red Henna Powder and Bilberries on 26 June 2022. They came on time and wonderfully packed. I am very satisfied with my purchase. High-quality products at a very good price!

I highly recommend Hatton Hill.

July 3, 2022
Rated 4 out of 5 stars

Not the cheapest but……

Hattonhill are not cheap but the quality of their goods is excellent. Their website is easy to use and the goods are delivered promptly. The packaging is A1 and keeps everything protected.

July 2, 2022
Rated 5 out of 5 stars

Authentic Organic Herbs

I always purchase my special herbal ingredients from Hatton Hill Organics. It is completely trustworthy with a stamp for soil association approved. This is extremely important to me, as I feed my family with these herbs and expect them to gain all the nutrients from our food. I highly recommend their products. I am very happy and satisfied customer so thank you to all at Hatton Hill :)

June 7, 2022
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS. COMPANY
Ordered Turmeric, no eMail acknowledgement. Package not delivered, eMailed and told it was delivered by DPD. Not received, so emailed again told DPD delivered, gave tracking number which was not recognised by DPD. Checked with neighbours, no package delivered. Hatton Hills said would ask DPD TO investigate, No reply, emailed again and was told DPD had GPS no.? Asked them to confirm, refund or deliver advising Small Claims Court if not, told to go ahead. No further contact. Advised Santander Credit card fraud dept, had to forward all communication, Money refunded promptly!
I do not believe they had the Turmeric when they took my money and am suspicious they gave me a fictitious DPD number. Trading Standards will be advised of this.

June 1, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!

Placed an order, got delivery dent out confirmation, then ordered delivered notice. When I arrived home package was nowhere to be seen!!! When I contacted the company they asked me to do all kinds of checks with Royal Mail etc and get back to them. After days of trying to locate the parcel and having no success they just kept telling me the same thing ‘your tracking information says it’s been delivered, sorry’ but they could not tell me where it had been delivered to! I then explained to them that it may have been delivered somewhere by accident, and were they able to send out another item and they just stopped replying to my emails. Really poor customer service and care for consumer. I will NEVER order anything from them again and will also advise family and friends not to do the same.

May 22, 2022
Unprompted review
Rated 5 out of 5 stars

The service and communication five ⭐️…

The service and communication five ⭐️ All the online process very smooth and clear.The shop have a lot organic product’s and customer service excellent. Furkan was very helpful and answered all my question.I picked up my order from shop this was very nice experience.Thank you to all staff for great service and I will back.Thank you for extra 🎁 .You are doing amazing job 💪

May 16, 2022
Unprompted review
Rated 5 out of 5 stars

But i wish you stock up more on the…

But i wish you stock up more on the popular spices and nuts. More organic macadamia nuts and sweet paprika please and more quality herbal teas from the best regions and countries in the world who produce the food we eat, because we all need to be happy and healthy.

Thank you Hatton Hill staff! Always amazing!

May 10, 2022

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