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Rated 2 out of 5 stars

I first bought a 50g bag of slippery Elm of Amazon. This formed a good mucillage and seemed to help chronic acid reflux. I bought a 500g of Slippery Elm ofg Ebay as this was the only platform that sol... See more

Rated 1 out of 5 stars

Ordered 1kg of Hatton Hill organic ginger powder a few days ago through Amazon and paid £18. When I opened it I immediately noticed that it looked slightly darker than usual and had a bitter taste. It... See more

Rated 5 out of 5 stars

I’ve been buying from Hatton Hill since January 2022 and probably order once a month. Never had a problem with deliveries or quality of goods (I’ve bought everything from chickpeas, lentils, rice and... See more

Rated 1 out of 5 stars

Over a week after ordering and still no delivery. The phone number is never answered and emails are not replied to. Eventually despatched after 2 weeks without any notification. And to make things eve... See more

Company details

  1. Vegetable Wholesaler
  2. Natural Foods Store
  3. Organic Shop

Written by the company

Hatton Hill Organic is a UK-based online food store and distributor of organic and natural foods, offering the best quality food products from around the world at highly competitive prices, including products suitable for vegan and gluten-free diets. Hatton Hill Organic’s UK Soil Association Licence no. is DA22427.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

300 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great compsny

I love quinoa and was very pleased to find Hattonhill on line as they have it, along with lots of other goodies.
I will no doubt be using them again as my order arrived well wrapped and very promptly.

October 2, 2021
Rated 5 out of 5 stars

They taste lovely

They taste lovely, the best i have tried, with a lower sugar taste.
Most other brands have extra sugar added to them, so these are great for people wanting less sugar in their diet like me.
Blueberries arrived, well packed with a thank you gift which is a very lovely thought.
Thank You.

October 2, 2021
Rated 2 out of 5 stars

Poor customer service

I have received my order , but one item was missing. I have contacted customer support via email as there is no contact number provided. I have received reply the following day asking for invoice which I happily sent. However, I haven’t heard back after that and it is been 4 days now. I sent another email asking about the same issue, but didn’t get any reply yet as well. So until you have any issues with order it seems as a good website, but after my experience, I see a very poor customer service and no means to contact them except for email.

September 2, 2021
Rated 1 out of 5 stars

I ordered the bears just to receive a…

I ordered the bears just to receive a refund 3 days later.
This was not the first time this happened!
The cola bottles say they are vegetarian on the website and when you place an order but the ones we received contain pork gelatine!!!
Nobody EVER answers the phone!!

September 2, 2021
Rated 5 out of 5 stars

Great Spices.

Great quality spices vacuum packed to keep fresh if you are buying them in quantity. Hatton Hill are extremely efficient in despatching, just a shame that you cannot say the same about the couriers that they use!

September 2, 2021
Rated 1 out of 5 stars

VERY DISAPPOINTED

Received order and all the tins and almond milk had been placed on top of everything else not packaged properly, they had all dented and were unusable! there was nearly £50 of products damaged. I took photos and asked for them to be replaced and I would send them back but this was not an option apparently. It took ages for communication to take place, I tried to call several times but no answer and emails were slow.

Also another reason why I would not use this company again is that why the hell is all the products covered in plastic, especially when it is organic!!!! This pains me

August 14, 2021
Unprompted review

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