We have now been waiting over four weeks for access to the Haulage Exchange platform, despite the company having already taken our payment. We signed up in good faith expecting to be able to... See more
Company replied
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See what reviewers are saying
terrible service, taken over £3k 5 weeks ago and still cannot get on the platform, no one answers phone calls and its all emails, you get fobbed off with and email (they send your issue to technical... See more
We recently joined Haulage Exchange, the onboarding process is quite smooth and customer service is exceptional. With 90 minutes all queries are resolved or a member of the supports calls and make sur... See more
Company replied
I have been so impressed with the on-boarding process with the Haulage Exchange. From Sachin understanding my requirements to the team helping me navigate the platform. I have managed teams like this... See more
Company replied
Company details
Information provided by various external sources
The number 1 platform for haulage companies, owner operators and freight forwarders. Over 1.7 million loads posted per year and a network of over 40,000 vehicles.
Contact info
United Kingdom
- haulageexchange.co.uk
3.3
Average
24 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’m glad working with HX
I’m glad have the opportunity working with HX for my business Vicky doing excellent job for more success and achieving our goal
July 5, 2023
Unprompted review
Reply from Haulage Exchange
Hi Saeed,
Thank you for your excellent review!
We wish you all the best on the Exchange.
Kind regards,
Haulage Exchange
Avoid !!!
Avoid !!!! Basically a leagal scam. Take. Years money up front no cooling of period. No work in my area. Waste of money Curently in leagal battle with them.
May 1, 2023
Unprompted review
Lost a lot of money with this people
Lost a lot of money with this people. Make sure you record all phone conversations with this company.
August 9, 2022
Unprompted review
Reply from Haulage Exchange
Hi NEGRELLI,
Thank you for your review.
I'm sorry to hear that you're not happy with us.
We would like to discuss your review in order to help you on the Exchange, please contact us on; 0330 818 7596
Kind regards,
Haulage Exchange
Reply from Haulage Exchange
Hi Benny,
Thank you for your kind review!
Kind regards,
Haulage Exchange
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