Used to love this company but never received my last order (made 4 Jan). Was given a 50% refund and promise of redelivery. Nothing ever arrived. Asked for the rest of the refund and now no longer gett... See more
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See what reviewers are saying
I used to love this business. Really delicous hard seltzers and I loved supporting this small business. I bought from them directly for months. I ordered from them in January and they have now become... See more
Absolutely loved the Good One! We tried all the flavours! I usually avoid flavoured alcoholic drinks... as usually overly sweet and metallic tasting! However these tasted fresh and natural without any... See more
Ordered a few different flavours for our wedding cocktail reception as we wanted to have a low alcohol option. Having tasted one before the big day my partner and I were so impressed by the flavour.... See more
Company details
Written by the company
4% ABV CRAFT HARD SODA BREWED FROM SCRATCH USING FRESH, NATURAL, RAW INGREDIENTS. HARD SODA DONE RIGHT.
Contact info
NW1 9NJ, London, United Kingdom
- 07450283312
- hello@haveagoodone.co.uk
- haveagoodone.co.uk
People also looked at
Never received my order or refund
Used to love this company but never received my last order (made 4 Jan). Was given a 50% refund and promise of redelivery. Nothing ever arrived. Asked for the rest of the refund and now no longer getting replies.
January 4, 2023
Unprompted review
DO NOT USE
No contact back - they owe us money and have never responded. Do not use.
March 29, 2023
Unprompted review
I used to love this business but they dont deliver
I used to love this business. Really delicous hard seltzers and I loved supporting this small business. I bought from them directly for months. I ordered from them in January and they have now become fully unreponsive so its been two months of waiting for this order.
January 7, 2023
Unprompted review
Placed order from this company Dec…
Placed order from this company Dec never received.after numerous e mails to them and promises of a refund I still have not received.
Mat Denham is constantly giving excuses and promises.
December 9, 2022
Unprompted review
I never received my order and further…
I never received my order and further to this, customer support did not come back to me whatsoever.
UPDATE:
Re the below reply, confirming that Matt at Good One was great in getting this resolved.
December 26, 2022
Reply from Good One
Hello PB,
Hope you are well. Please accept our most sincere apologies for the delay. There was an error with your delivery and It was damaged in Transit. The team has only become aware of this now because of the holiday and was not able to respond right away.
We wanted to apologize again for any inconvenience caused and let you know that we truly understand your frustration.
We can refund the full amount, dispatch again, or drop off personnel and send an extra order to hopefully make up for the error.
Our courier was not the best here but we own this and have put extra checks in place to ensure this does not happen again, We're sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. We have solved the issue with our as have they and they have provided us assurances. We own this error and have added further steps to ensure this doesn't happen again.
We have refunded you the full amount.
We are arranging for the order to be sent right now
We would like to send you some more Good Ones to try for free. We have sent an extra package.
Better than hard seltzer
Ordered a few different flavours for our wedding cocktail reception as we wanted to have a low alcohol option. Having tasted one before the big day my partner and I were so impressed by the flavour. We also loved that they weren’t too sweet.
Looking forward to having our guests enjoy these in a few weeks!
June 26, 2022
Unprompted review
Good One by name, good by nature
Good One by name, good one by nature. Delicious drinks that taste naturally of their ingredients. My favourite is the Lime Cucumber but every one I've tried has been refreshing. Quick to arrive - would highly recommend anyone looking for a low-cal drink that doesn't taste artificial!
March 2, 2022
Unprompted review
These drinks are incredible
These drinks are incredible. I’ve never tasted such a convincing low-cal and naturally tasting brew before! Thanks for making this happen.
February 21, 2022
Extremely efficient delivery service
Extremely efficient delivery service. Excellent product - a grown up drink with grown up flavours.
February 20, 2022
Unprompted review
Still waiting for order.
Error with order but received plus free gifts. Appreciate the communication and effort team went to to redeem the delay. Thanks!
January 25, 2022
Reply from Good One
Dear Charlotte, thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. There was a technical issue with Yodel system that affected your order that is now resolved. That said we own this, have solved and would like to make it up to you and ensure that you get a replacement and some goodies to make up for it. Please accept our most sincere apollogies and looking forward to correcting this for you.
Good One stands out in the Hard Soda…
Good One stands out in the Hard Soda market due to their unique flavourings- their drinks taste more like a sophisticated cocktail unlike some of the more basic alternatives!
December 20, 2021
Fab customer service -Felt very personal
December 19, 2021
Unprompted review
Delicious limited edition drinks and…
Delicious limited edition drinks and quick delivery <3
December 17, 2021
Unprompted review
great fast and friendly service
November 24, 2021
Unprompted review
It is a good one
This is my second order. I like the taste (not too sweet) and the order arrived really quickly. Definitely my preferred hard soda.
October 27, 2021
Unprompted review
These hard sodas are delicious
These hard sodas are delicious! The grapefruit and thyme is now my go to drink
October 24, 2021
Unprompted review
Order arrived damaged
Some difficulties with the order but good efforts to resolve. Nice product.
September 18, 2021
Reply from Good One
Dear Jms, thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. There was a technical issue with Yodel system that affected your order that is now resolved. That said we own this, have solved and would like to make it up to you and ensure that you get a replacement and some goodies to make up for it.
Please feel free to reach out to hello@haveagoodone.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
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