Have It Framed Reviews 93

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Have it framed are a professional, friendly family run framing company. They always take the time to firstly listen to what you would like before going through all the possible options with you. They... See more

Company replied

Rated 5 out of 5 stars

Got an unframed print as a birthday gift. The (current COVID driven) appointment system worked well and there was sufficient time to discuss several alternative solutions; type of frame, colour, typ... See more

Rated 5 out of 5 stars

From the initial advice to the finished article it was a quality professional service all the way. I recently had four sizeable and expensive prints framed. The initial meeting was handled really we... See more

Rated 5 out of 5 stars

Definitely Edinburgh’s ONLY framing shop for me. Grahame & Mary have now framed over 70 music posters ranging from “bus stop billboard” posters to A4 size and everything in between. Quality of workma... See more

Company replied

Company details

  1. Picture Frame Shop

Written by the company

Providers of Quality Custom Picture Framing *Giclée Printing service ** Transform the photos on your computer and phone into works of art on your wall . We are proudly family owned & family run since 1991.


Contact info

4.9

Excellent

TrustScore 5 out of 5

93 reviews

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Rated 5 out of 5 stars

Easy ordering. Fast delivery.

Easy to order online with a quick confirmation of order email received. Delivered to a safe place within a couple of days of ordering. Package was well very wrapped. Excellent service!

April 5, 2021
Unprompted review
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Reply from Have It Framed

Thanks for your custom & review!

Rated 4 out of 5 stars

Bespoke Picture Frames

Ordered three frames online which were delivered on time and very well packed! I am very pleased with them. I didn't give five stars because of a couple of minor gripes : firstly I couldn't find information on the thickness of the frames provided. And secondly, although I was sent the link to the correct page to order the frames, I couldn't seem to get there from the home page. Like I say, minor gripes, and I was very happy with what I ordered.

February 13, 2021
Unprompted review
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Reply from Have It Framed

Hello! Thanks for your response - we’ll try to take those suggestions on board ! Our online framing service was put together rather hurriedly to get round the pandemic forcing us to close our doors.

We’ve already added a “return to store” link at the top of our website and look forward to making further changes with customer Input to improve it.

Rated 5 out of 5 stars

Excellent service

Have had several pictures bought and framed from Have It Framed and have all been beautifully done.
Personal friendly service and happy to go that little bit further to keep customers happy.
Just need more wall space at home to fill!
Thanks to Graham for ensuring my nephews gift was with me on time. It was very well received.
Highly recommended.

June 22, 2015
Unprompted review
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Reply from Have It Framed

It's our pleasure! as I said, keep a wee eye out in our window or on haveitframed.co.uk for our new illustrators launching later this year !

Rated 5 out of 5 stars

Recent purchase

I can recommend this family owned business. I managed to source a particular picture at this gallery and from the moment I made initial contact the service had been first class. The print arrived very carefully wrapped and speedily. If I was looking to source another picture this gallery would be my first port of call.

June 22, 2015
Unprompted review
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Reply from Have It Framed

Hello Tracie,

Thanks very much for your feedback - we've just received word of 3 new Iain Faulkner prints that are coming out within the next few weeks. - keep an eye out on our website for them when they launch !

Rated 5 out of 5 stars

first class service

Staff very knowledgeable great service and advice

June 16, 2015
Unprompted review
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Reply from Have It Framed

Hello Mr. Scott,

thanks very much for your review, We hope you are happy with your latest wedding signature mount & frame.

Rated 5 out of 5 stars

Always professional

I have used Mary and Graham's expertise for many years as I don't stop painting! A very professional service and they have a great eye for picking just the right colours of mounts and frames to enhance your art work. Lots of choice of materials and happy to help you keep within your budget.
Always have the framing finished before or at the latest on the day they promise.

June 13, 2015
Unprompted review
Have It Framed logo

Reply from Have It Framed

Hi Julie, our thanks for your feedback, as you point out we enjoy working with our custom framing customers to reach a frame solution they are happy with. Look forward to seeing you again !

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