Ken was very patient and helpful. Not only did he call me on multiple occasions due to my busy schedule, but when we finally spoke he offered many options to help ease my transition to my first home.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Haven
Written by the company
After your inspection, the list adds up fast. Insurance, movers, utilities, internet, security, and more. Haven researches your options ahead of time, organizes it all and coordinates every step, so you always know what's handled and what's next.
A REAL PERSON IN YOUR CORNER
Haven includes a personal Moving Assistant who knows your timeline, understands your new area, and is available throughout your entire move and beyond. One point of contact. No pressure. Just help.
INCLUDED WITH YOUR HOME INSPECTION
Haven is included as a lifetime benefit for you and your home — at no cost to you. No obligation. No catch, just one less thing to worry about during your move.
YOUR HOME PORTAL STAYS WITH YOU
After the move, your portal becomes your long-term home hub:
- All your service accounts, provider contacts, and records in one place
- Proactive maintenance reminders based on your home's systems and age
- Key documents and policy details stored for as long as you own the home
One place for everything your home needs. Not just for move-in, for the long run.
Contact info
1014 Penna Ave., 16686, Tyrone , United States
- (888) 316-9933
- haven.living
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend just to make moving easier!
Highly recommend just to make moving easier and to ensure everything is set up from the get go!
Excellent customer services.
Excellent customer services.
Prompt and detailed report.
Great suggestions for improvements.
very fast and professional
Smooth, friendly and polite
Process was smooth and staff were knowledgeable and polite. When I turned down a service they didn't haggle with me either.
Great experience working with these…
Great experience working with these guys. Obviously a great team, knew their product exceptionally well, explained each product exceptionally well. Very professional in walking me through each step.
William was great
William was great! Very thorough and answered all my questions thoughtfully to ensure I was all set up and good to go.
It felt very personalized and helpful
It felt very personalized and helpful. Took stress out of it which was greatly needed.
Friendly and helpful
Great customer service and very helpful…
Great customer service and very helpful services to make a smooth transition from one home to the next.
HomeBinder Team experience with Ken Burton
My partner and I worked with Ken Burton at HomeBinder and I was truly impressed! He did not miss a single thing while explaining to us all our service options and made sure we understood it all! He found us the best recommendations and best deals for switching our utilities/services to our new home. It felt like we barely had to do anything! I would absolutely recommend working with the HomeBinder team and if you’re lucky enough you’ll be able to work with Ken!
Honestly wasn't sure what this was but…
Honestly wasn't sure what this was but the phone rep explained everything professionally and cleared any misunderstanding I had. He was knowledgeable and answered all my questions. Def appreciate his help.
Very helpful
Very helpful. Made the move easier and even saved us money on our internet service.
Ashley was great
Ashley was great. She explained the services in detail and was very professional.
Conversation went well but have yet to…
Conversation went well but have yet to recieve the information to set up my utilities.
They've all been super helpful and have…
They've all been super helpful and have made life so much easier for our upcoming move. Thank you much!
Very knowledgeable specialist
Very knowledgeable specialist, good feel for local amenities and moving needs. Familiar with all aspects of the move-in process. Looking forward to working with them!
William was thorough courteous and very…
William was thorough courteous and very helpful.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







