Haven Life Reviews 1,103

TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

The website is easy to review. Coverage level I requested meant testing. That was a little clunky due to communication between their 3rd party, but haven life agents were timely with email communicati... See more

Rated 4 out of 5 stars

Overall application was an average/good experience. Did require a medical exam even though I'm under 40 and in great health. That kind of dragged the process out. First schedualed exam was canceled... See more

Rated 5 out of 5 stars

Super easy! I was putting off purchasing life insurance as all I wanted was a term policy and was dreading the thought of having to meet or speak to a broker and deal with the dreaded upsell tactics.... See more

Rated 5 out of 5 stars

Haven Life is just what I was looking for. I had been turned down for life insurance by other companies due to previous medical history. Haven life went further to find out if I qualified. Happy to sa... See more

Company details

  1. Insurance Agency
  2. Financial Consultant

Information provided by various external sources

Haven Life Insurance Agency, LLC is a life insurance startup, backed by MassMutual, that offers a simple online experience for buying high-quality and affordable coverage. Driven by a mission to make life less hard, we're transforming the typically time-consuming and confusing process of buying life insurance into one that's easier, faster and just plain better. For more information about Haven Life, please visit havenlife.com.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Rated 5 out of 5 stars

Great Customer Service

I looked into two other companies. The coverage was comparable but I was most impressed with Haven Life’s customer service. I was also impressed with the pricing tools.

May 9, 2023
Rated 4 out of 5 stars

Simple & easy.

Pros:
-Easy online application
-Can get coverage immediately after applying online
-Pretty seamless process throughout the experience

Cons:
-Although told I was covered initially after applying online, I was informed that I needed to get physical check up in order to continue the plan.
-Although I’m very healthy, my plan price increased 2x after the physical checkup.

April 3, 2023
Unprompted review
Rated 4 out of 5 stars

Applying for life insurance in your…40’s

Applying for life insurance in your 40’s is exhausting!! But at least Haven made it as easy as possible! Everything is efficiently handled through email. Communication is excellent, they give updates all along the way. Scheduling the bloodwork is easy and convenient. Plus, the rate was better than other companies. Easy to sign off on paperwork.

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

Terrific experience and rates!

The application was easy to complete and the rate quoted was very competitive. The amount applied for required an examination and that process was very convenient, efficient, flexible, and the medical professional was friendly and capable. The policy approved was exactly as quoted with an option to add to the amount originally applied for and I took advantage of the offer. Haven Life is a subsidiary of MassMutual, one of the highest rated companies in the insurance industry. I couldn't be happier!

March 23, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid. Not easy and takes a very long time

It took 7 months, 3 failed appointments (on New Haven’s end) and countless follow ups from me to actually lock in my plan. I went with these guys because of reviews but if I had known how much work it would have taken me I would have gone with someone else.

March 19, 2023
Unprompted review
Rated 5 out of 5 stars

I highly recommend Haven Life Term…

I highly recommend Haven Life Term Insurance for anyone in need of life insurance. As a family with young children, my wife and I wanted peace of mind knowing our kids would be taken care of if anything were to happen to us. After having term life insurance for over 10 years bought through an agent, we realized that it was not enough due to high inflation and the added responsibilities of having children. After researching our options, we decided to go with term life insurance and found Haven Life to be the best choice for us. The online quote process was incredibly easy and flexible, allowing us to get a quote for coverage without the need for medical tests. The prices were incredibly affordable, and we were able to get coverage within just a few days. My wife was even able to get hers within minutes! Overall, I highly recommend Haven Life Term Insurance for anyone in need of life insurance

February 5, 2023
Unprompted review
Rated 5 out of 5 stars

My experience with Haven Life has been…

My experience with Haven Life has been nothing short of fantastic from start to finish. After working tirelessly with brokers and getting quotes that were complicated to understand online, I found Haven Life and I am very pleased that I did. Haven Life's respectful and understandable approach to issuing something as important as life insurance and doing so in such a straightforward way is why I would recommend Haven Life to my loved ones and friends alike.

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

Term Life Insurance

Application was simple and received sizeable approval for term life insurance without a medical exam within 48 hours. Great follow up and easy process.

October 17, 2022
Rated 1 out of 5 stars

No Customer Service Whatsoever

Have been trying to get a hold of them for 3 weeks now. No response to multiple emails and their customer service number goes straight to voicemail without the ability to leave a message.

September 26, 2022
Unprompted review
Rated 1 out of 5 stars

No customer service

I was approved for a policy paid for it and had a question. They asked follow up questions on the application but they aren't attached as the policy document. I wanted them to be attached so there wouldn't be any questions about what was disclosed in the application. I sent them and email and it's now been over a week a no one has responded to their help email address.

They did manage to send me an email asking for a review...so here you go.

September 12, 2022
Unprompted review
Rated 1 out of 5 stars

I have been trying to reach Haven Life…

I have been trying to reach Haven Life regarding a question on my policy for over a week i called and it doesn't even go to voice mail it cuts you off, i tried chatting it just goes to leave a message, and i've sent 4 emails and no response. This doesn't bode well at all and it worries me also that if my heirs need to claim someday they won't be paid, if i cant even get a simple call or email back on a question

September 5, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company. They never anser the 800 number no matter what time you try, never return an email and the chat never works. It's crazy how bad their customer service is.

September 13, 2022
Unprompted review

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