I needed a linen suit. I went into your Holborn branch. Although (not unreasonably for January) there were none in stock, the assistant allowed me to try on equivalent suits for sizing. Unfortunately... See more
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Great quality shirts Efficient delivery - although would like to combine returns of 2 deliveries Very helpful and courteous in-shop service
I have bought a few items from Hawes & Curtis online during the January sale. All of these items are higher quality shirts. The staff team served me were very kind, dedicated and always with the smile... See more
wanted to purchase a suit , telephoned several times and waited but gave up and went to Slaters , who answered the telephone
Company replied
Company details
- Men's Clothing Store
- Fashion Accessories Store
- Men's Tailor
- Outerwear Store
- Shoe Store
- Women's Clothing Store
About Hawes & Curtis - High Holborn
Written by the company
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Since 1913 Hawes & Curtis has been the go-to brand for British classics, specialising in luxury shirts, fine tailoring, casualwear and accessories for men and women. The heritage brand offers innovative design, exceptional quality and outstanding value. Hawes & Curtis currently has 18 stores in the UK as well as a store in Germany. The flagship store remains in the heart of London on Jermyn Street, famous for its resident shirtmakers. Men's Shirts Men's Suits Men's Coats & Jackets Men's Accessories Women's Shirts Women's Suits Women's AccessoriesLive Chat
If you require an immediate assistance, our customer service team is available Monday to Friday via our live chat service.
Contact info
52 High Holborn, WC1V 6RL, London, United Kingdom
- 2079209444
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Excellent quality clothing
Excellent quality clothing! And lovely service in store where I usually collect my orders.
Very pleasant customer service even over the phone.
Very pleasant customer service.
I needed a linen suit
I needed a linen suit. I went into your Holborn branch. Although (not unreasonably for January) there were none in stock, the assistant allowed me to try on equivalent suits for sizing. Unfortunately, he was not allowed to have a suit shipped over to his branch, but it did allow me to get the correct size online.
He was exceptionally helpful.
Excellent service
I have bought a few items from Hawes & Curtis online during the January sale. All of these items are higher quality shirts. The staff team served me were very kind, dedicated and always with the smile. Definitely I will come back and shop there again.
I’m usually an in shop customer
I’m usually an in shop customer, but enjoy the odd occasion to pick up sale items online! Good service all round
Ease of ordering and collection at shop
Armbands - click and collect
Ordered an item with click and collect and it arrived at the High Holborn store a day earlier than anticipated, which was great as I was in the area . The member of staff who served me was polite and very courteous.
Customer service is very nice staff are…
Customer service is very nice staff are very helpful
Great quality shirts
Great quality shirts
Efficient delivery - although would like to combine returns of 2 deliveries
Very helpful and courteous in-shop service
An excellent establishment
customer service is always helpful (a well of Grace) and the quality of Hawes & Curtis again, always speaks for itself, thank you
Was great 👍 my purchase was right size…
Was great 👍 my purchase was right size and service in the shop where I collected my order was amazing.
Super products & great service
Super products, very responsive and polite service in person and on line
Good quality and customer service
Good quality, good customer service in store when I went to collect the shirts
This particular brunch is a brilliant
This particular brunch is a brilliant, I felt like I’m in my room choosing what to ware, very comfortable and staff made great effort to ensure I’m happy.
Each brunch is different, I would put this on number one to visit
Arrived on time and customer advisors…
Arrived on time and customer advisors at Holborn very helpful.
Absolutely amazing company I ordered 3…
Absolutely amazing company I ordered 3 shirts they arrived in 3 days good quality shirts reasonable priced
Thankyou
Excellent British clothing
Good offer, with all fashion criteria I was looking for, excellent quality shirts, speedy delivery, above standard packaging, very good customer experience
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